Subify Subscriptions App
Automatic subscription management & recurring payment app
Rating
4.9
feedback
689
chart
#1,085
All reviews
Rating Breakdown
Review RSS Feed
Jan. 12, 2023
Customer Service especially with Delaram- was awesome. So helpful and sincere. Very patient with me and my questions.
We're glad to hear that you had a positive experience with our customer service team, especially Delaram. We strive to provide excellent customer service and it's great to hear that Delaram was helpful, sincere, and patient with you. We appreciate your feedback and will make sure to pass it along to Delaram and the rest of our customer service team. Thank you for choosing Subify and for taking the time to share your experience.
Jan. 12, 2023
The customer service is great! The app works well. Our customers like getting subscriptions. We wish there was a way to adjust the frequency of the subscriptions. Fortunately, they're able to get it done whenever we reach out. Thank you!!
Thank you for taking the time to leave a review for Subify subscriptions app. We're glad to hear that you've had a positive experience with our customer service team and that the app is working well for you. It's great to hear that your customers are enjoying the subscription feature. We appreciate your feedback regarding the frequency of subscriptions and will take it into consideration as we continue to improve and develop the app. We're glad to hear that our customer service team is able to help you with adjustments when needed. Thank you for choosing Subify and for your support.
Jan. 3, 2023
The app solved all my problems, it's great I was able to manage my subscriptions in a pretty decent way, the team is always helpful, but I would recommend covering one thing. If the customer buys 2 products from Shopify, you should not do x2, but always x1 every few days. Or put 2 options, both for those who want to do x1 and those who want to do x2
Thank you for your review of our app, Subify. We appreciate your feedback and your suggestions. We will work hard to improve the app and provide the best experience for our customers. Thank you for using Subify.
Dec. 30, 2022
Great customer support and subscription service. Easy to use UI for the customer as well as easy to manage by the admin. Works well for subscriptions with free trails, and a reliable choice for subscription products!
Thank you for taking the time to leave a review for the Subify subscriptions app. We're glad to hear that you found our customer support and subscription service to be great and that the app has easy to use UI for both customers and admin. We are happy to know that the app works well for subscriptions with free trials, and that you find it a reliable choice for subscription products. Your positive feedback is greatly appreciated and we will continue to strive for excellence in providing a seamless subscription management experience for our users. Thank you for using the Subify subscriptions app.
Dec. 29, 2022
Just got it set up, customer service was really helpful and fast responding! This app seems easy to use and I believe it will fit perfectly for the subscription products and boxes I plan to offer on my store.
Thanks for the positive review! We're glad you had a good experience with our customer service team and that the app seems easy to use for your subscription products and boxes. Thank you for choosing Subify subscription app.
Dec. 27, 2022
The support is superb! Hasti has helped me every step of the way. She also offered other workaround in order to show what I really wanted. I recommend this app!
Dec. 23, 2022
Incredible subscription app. Very easy to set up, and their customer service chat is extremely helpful and responsive. You can tell they've taken a lot of time to master the customer experience (both for your customers and you as their client). Their how-to videos on Youtube are also extremely thoughtful and helpful. Great functionality and they are quick with and open to customizations too. I'm so happy I found this service. The idea of starting subscriptions for my business was a bit daunting as we have tons of SKUs and I'm really glad I found and decided to take a chance on Subify.
Dec. 22, 2022
Absolutely great. Great customer support, great everything 100% worth it. Highly recommend. For anyone whos considering a subscription app, this is the one.
Dec. 21, 2022
Hello! This is a super well done app that makes even the weirdest requests possible! I had some wonder help from Narges in the customer help portal who was patient, kind and helpful throughout the whole process! Excited to see how this continues :-)
Dec. 20, 2022
the best subscription software out there! They did everything in their power to help me integrate this into my shop and i couldn't be happier!!
Dec. 20, 2022
Had a question which was dealt with very thoroughly by Melika. Very happy with the app so far, all very straightforward.
Dec. 18, 2022
I've installed this on a client's store and have been super happy with the app and the support team. They've really understood specific details of my client's product offerings and helped me set up the proper subscription rules and integrate the app into Shopify email. I look forward to seeing how it works when we launch very soon.
Dec. 16, 2022
Subify is amazing! I would highly recommend to anyone looking to add subscriptions to their website. Their customer service team is very responsive and easy to work with. They have made our subscription service way easier and overall made our conversion rate skyrocket!
Dec. 16, 2022
They helped me to customize the widget and had a really pleasant experience with them overall. I can only recommend them.
Dec. 13, 2022
Es el mejor plugin de suscripción que existe, muy completo y te permiten editar toda la parte visual.
Dec. 12, 2022
I've been holding off doing a review about this api because the devil is often in the details and I want to post a review that encompasses the whole process from installation, customisation and application which I can now do. PRO's Easy to install & customise to match your store's look. You don't need to be a Dev! Very responsive & supportive customer service. 10 out of 10. Great agility. Subify have implemented several improvements & are developing more to give their users F&Bs they want to capture selling opportunities associated with subscriptions. Very proactive. CONS: Rebates instead of discounts. I was offered a discount to come on board for which I was very grateful as we're a start up needing to keep our overheads as low as possible. It wasn't explained at the outset the reduced cost offered was a rebate so the first fee was a shock. Shopify doesn't report rebates separately so my criticism was simply that discounts should be applied as reduced fees - not as rebates - so users can easily see what they're paying. That being said, after a few rounds of me grumbling about this, Subify offered me a reduced fee instead of a rebate but by then the transactions had been processed and I didn't want to circle back to uninstall the api and reinstall to make it happen. Customer correspondence. Very early in we needed to access copies of correspondence sent to our customer following the subscription set up. It came to light that Subify only keeps customers records for 30 days and this customers correspondence had aged past that date. I complained. Subify changed. They now will offer blind copying of email correspondence to the main store email account. Bottom line: Highly Recommended. Subify listens, learns, evolves. They are clearly committed to being the best. Even their Cons are Pros! Stop looking. You've found your subscription solution.
Dec. 12, 2022
Le service est impeccable, personnalisé et rapide. J'ai essayé presque toutes les applications disponibles pour faire le genre d'abonnement que j'avais besoin et c'est la seule qui répondait à toutes mes attentes. Je recommande à 100 %!
Dec. 8, 2022
This app is great and has even better support! Yasaman is an excellent Subify representative. She acts quickly and delivers results.
Nov. 30, 2022
Customer support is accommodating, and they will help you with your concerns as possible. The app is smooth and working also! It's great for subscriptions!
June 23, 2023
Very seamless, quick and efficient. Double check to make sure everything was working properly and it was!