All reviews

Rating Breakdown

  • 5
    94% (645 ratings)
  • 4
    4% (24 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    1% (5 ratings)
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2 / 5 Share

Sept. 25, 2024

Customer support is responsive. But app is not intuitive and the pricing is not transparent. Be aware that they take a percentage of your sales - it's not just a flat monthly fee.

Using app

20 minutes

Total reviews

2

Average rating

3.5

5 / 5 Share

Sept. 25, 2024

Great App and excellent customer service! Recommended!

Using app

7 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 25, 2024

Account restricted within minutes of setting up - our LGBTQ Adult store violates their terms of business.

Store

Prowler

Using app

About 1 hour

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 24, 2024

For a long time I put off setting up a subscription on my web site because I thought it would be difficult. You helped me to make a difficult job easy. Thanks

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

I just started using Subify and so far, very impressive. I was able to set up a subscription for my coffee brand, Meyers Coffee in just a few minutes. Very easy. And the subscription option appears right in my shopify checkout window. It's fantastic! Thanks, Steve

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2024

really good

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2024

Sam helped me to make it works as I wanted !

Store

Eclatys

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2024

Tolle App und toller Service - selbst Abends sind alle meine Probleme mit der App bei der Einrichtung mit meinem Theme gelöst worden. Freue mich auf den Einsatz der App

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2024

Store

HSÜAN

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2024

Very good and friendly support

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

I am only using the basic functionality right but as a small startup new to the ecommerce world, this has been by far the best experience I have had so far. there support and tutorials are great, and every time i have a question no matter difficulty I am able to chat with a person who will give me real time answer, they even opened my account early on to make sure everything was set up correctly, and before reaching out to them helped me answer questions I had not asked yet. If they provide this level of customer service for a small start up with barley any subscriptions, I can not imagine how great they would be once we have 100s or 1000s, this is probably my favorite app to with, and its all because of their stellar customer service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Customer Support is the best. Mason helped me with every question I had in order to install this app corretly!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Very responsive Customer Support. Miles responded very quickly and helped to solve our issue. Highly recommend!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

I've tried several subscription apps and Subify has been the best by far. It integrates so well with Shopify, great design and easy of use. And the customer service has been exceptional. I can't recommend them highly enough!

Using app

18 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

The application is easy to use, aesthetically pleasing and the customer service is top-notch. I'd just like to be able to change the widget's color without using Custom CSS, if that's possible one day.

Store

Wezario

Using app

18 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 15, 2024

Subify is an exceptional app for managing subscriptions on Shopify, and my experience with it has been overwhelmingly positive. The migration process was remarkably easy, allowing me to transition my existing subscription setup without any hassle. Subify's onboarding is designed to be user-friendly, making it simple to create and manage subscription plans in just a few minutes. The app's intuitive interface means that even those who are not tech-savvy can navigate it with ease, which is a significant advantage for busy merchants. One of the standout features of Subify is its customer service. The support team is incredibly responsive and knowledgeable. Whenever I had questions or needed assistance, they were quick to provide help, often resolving my issues within minutes. This level of support is crucial for maintaining smooth operations, especially when dealing with subscription-based products. The staff, particularly Melika, went above and beyond to ensure that I was satisfied with the setup and functionality of the app. Overall, Subify not only simplifies subscription management but also enhances customer satisfaction through its robust support system. I highly recommend it to anyone looking to implement or improve their subscription services on Shopify.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2024

Rapidly closing the gap between the industry leaders that had a ton of money and a head start. Very flexible team that still pays attention to smaller merchants just getting started! Can't say that about ReCharge...

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Great app and the customer support ⭐️⭐️⭐️⭐️⭐️ Thanks for your help Troye! I just got the app 10min ago but I am already happy! Also really easy to understand and set up! Very user friendly!

Store

Beemzy

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Exceptional customer service from Stella, who went out of her way to answer all my questions before I signed up. The app is easy to use and allows you to create subscriptions for both physical and digital products. Thank you so much!

Store

JUSST

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 12, 2024

Je tiens à exprimer ma gratitude envers l’équipe de Subify. Le sav est vraiment génial et fait exactement ce dont nous avons besoin pour notre boutique. Malgré un léger délai, probablement dû à une forte demande et beaucoup de travail, je suis impressionné par leur engagement et leur dévouement à résoudre nos problèmes. Le service client est exceptionnel. Ils sont non seulement sympathiques mais aussi très investis dans l’accompagnement et la résolution de nos soucis. Une mention spéciale à Sam, avec qui j’ai eu le plaisir de discuter. Il a été incroyablement utile, professionnel et attentif à mes besoins. Son aide a été précieuse et a grandement facilité notre expérience avec Subify. Merci à toute l’équipe pour votre soutien et votre excellent service !

Store

My Store

Using app

5 days