Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,914
chart
#3,187
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
1%
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Less than a month
5%
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Less than a year
31%
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More than a year
58%
Reviews Summary
The reviews for the Recharge app on Shopify are mostly positive, highlighting the excellent customer support provided by the team. Customers appreciate the quick responses, helpfulness, and efficiency of the support staff, with many mentioning specific team members who went above and beyond to resolve their queries. The app itself is praised for its user-friendly interface, seamless integration with Shopify, and the recent addition of new features that enhance the subscription experience. However, there are a few negative reviews that mention issues with price increases without prior notification, lack of communication, and concerns about the pricing structure.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 19, 2024
Phenomenal app with lots of functions and a great support team that guides you through the entire process.
Nov. 19, 2024
We've used Recharge for a few years, without a doubt they are the best Shopify subscription app. The product is frequently updated, and the support provided is quick, efficient, and genuinely helpful. We recently merged two instances of Recharge together, and the support from the Migration Team was second to none - big shoutout to Alex M for all his (very patient) help.
Nov. 19, 2024
Recharge app meets our requirements in terms of the subscription model. We had a smooth implementation with the Recharge team, and all our technical concerns were addressed with the help of Vinse Ridenour, our dedicated Implementation Engineer, and Braxen McConnell, our Account Executive. Recharge is highly recommended as one of the Ecom tech stacks, especially since it’s fully integrated with other third-party Shopify apps like Gorgias and Klaviyo.
Nov. 14, 2024
I was fed up today trying to learn how to manage our new Shopify store to teach our customers how to manage it. After hours on chats with other APPs I finally made it to Recharge to help with subscriptions. Irving O was so helpful and quick to help. I was frustrated and did not know how to change a setting and he did it for me and fixed my problems in less than 10 minutes. Thank you for the wonderful customer experience.
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