Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,103
chart
#2,142
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
1%
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Less than a month
5%
-
Less than a year
30%
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More than a year
63%
Reviews Summary
The Recharge subscription app has received overwhelmingly positive reviews from users. Customers praise the app for its centralization of subscription management, seamless migration process, excellent customer service, and user-friendly interface. The support team, including individuals like Vince, Arlon, Juan, Matt, Wilson, and others, is highlighted for their outstanding assistance in resolving issues and providing guidance. Users appreciate the ease of setup, the effectiveness of the application for managing subscriptions, and the quick response times from the support team. However, there are a few negative reviews mentioning concerns about pricing increases, difficulties in reaching customer support, and issues with gift redemption experiences.
Highlights
Review RSS Feed
All reviews
April 1, 2026
NGL, there were moments when I wasn't sure if I should stay because clients sometimes struggle with understanding how to access their subscription, or how to make changes. But, things are improving over time and there are far more features in Recharge than the subscription options being offered directly by Shopify. I really do wish things were more intuitive for customers and it wasn't so up-sell focused, but at the same time, I'm happy to help clients when they need assistance.
March 31, 2026
Arlon provided excellent support during the implementation of our Subscription Program. He was consistently responsive, attentive to our specific requirements, and proactive in offering clear and effective solutions.
March 31, 2026
amber is great! she was extremely helpful in helping me navigate a confusing problem I was dealing with.
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