Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,010
chart
#2,072
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
5%
-
Less than a year
31%
-
More than a year
63%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with many users praising the exceptional customer support provided by the team. Customers highlighted the quick response times, knowledgeable support agents, and the willingness of the team to go above and beyond to resolve issues. The app itself was also commended for its ease of use, quick integration, and availability of customization options. However, there were a few mentions of technical hiccups and difficulties in incorporating branding elements like fonts and design. Some users also expressed concerns about the cost for small businesses and the lack of support options for lower-tier subscriptions.
Highlights
Review RSS Feed
All reviews
Jan. 9, 2026
Recharge is an exceptional company. Great product, great support and they're always innovating. I've been working with them for almost a decade now and will never stop.
Jan. 8, 2026
Jaden W in particular is a superstar, so helpful, patient and well informed.
Jan. 8, 2026
Vuk was really helpful and patient, guiding me through the process and resolving my issue quickly and efficiently.
Jan. 8, 2026
Really disappointing, almost laughable support team. I keep losing money and time responding to customer experience defects in the Recharge experience for gift redemption. Support team is generally lazy, lacking ownership, slow, and unresponsive. Can't tell if they don't know how to fix or perhaps care to fix the issue. My customers are rightly upset they can't redeem their gift subscription (some valued at $300+) and Recharge's response was essentially "it works some of the time but not all the time, and we can't replicate it, so we can't fix it." If you want to be left alone to deal with the wake left behind by a bad product, use Recharge.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more