Rating

4.8

feedback

1,994

Reviews

chart

#1,924

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    5%
  • Less than a year
    31%
  • More than a year
    63%

Reviews Summary

The reviews for the Recharge Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the support team. Customers consistently praise the helpfulness, responsiveness, and dedication of the support agents, mentioning specific names like Gary, Jayden, Malik, Vinse, MJ, Jake, and many others. The support team is commended for going above and beyond to assist with various issues, migrations, and troubleshooting, making the overall experience with the app highly satisfactory. Additionally, customers appreciate the app's functionality in managing subscriptions and the ease of use it offers. However, there are a few mentions of the app being challenging to use for certain features like handling multiple variants.

Highlights

Exceptional customer service and support
Ease of use and functionality
Challenges with specific features like handling multiple variants

Rating Breakdown

  • 5
    88% (1,745 ratings)
  • 4
    5% (103 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (113 ratings)

Reviews with Text

  • 92% (1,834)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 16, 2025

Jaden W. Helped me get some things fixed up on the site! So grateful for Recharge making things simple to use for our customers and easy for our business! Definitely recommend.

Using app

--

Total reviews

8

Average rating

5.0

4 / 5 Share

Dec. 16, 2025

Using app

--

Total reviews

3

Average rating

4.3

5 / 5 Share

Dec. 16, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Nick from Eshop was awesome with helping us set up customer look for our subscription widget

Using app

--

Total reviews

5

Average rating

4.6

5 / 5 Share

Dec. 11, 2025

Great customer support and always adding new features!

Using app

Over 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate your kind words. We’re happy to hear our customer support has been helpful and that you’re enjoying the steady stream of new features. - Ty Bailey | VP of Services

All reviews

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