Rating

4.8

feedback

1,991

Reviews

chart

#2,097

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    5%
  • Less than a year
    31%
  • More than a year
    63%

Reviews Summary

The reviews for the Recharge Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the support team. Customers consistently praise the helpfulness, responsiveness, and dedication of the support agents, mentioning specific names like Gary, Jayden, Malik, Vinse, MJ, Jake, and many others. The support team is commended for going above and beyond to assist with various issues, migrations, and troubleshooting, making the overall experience with the app highly satisfactory. Additionally, customers appreciate the app's functionality in managing subscriptions and the ease of use it offers. However, there are a few mentions of the app being challenging to use for certain features like handling multiple variants.

Highlights

Exceptional customer service and support
Ease of use and functionality
Challenges with specific features like handling multiple variants

Rating Breakdown

  • 5
    88% (1,743 ratings)
  • 4
    5% (102 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (113 ratings)

Reviews with Text

  • 92% (1,833)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 15, 2025

Nick from Eshop was awesome with helping us set up customer look for our subscription widget

Using app

--

Total reviews

5

Average rating

4.6

5 / 5 Share

Dec. 11, 2025

Great customer support and always adding new features!

Using app

Over 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate your kind words. We’re happy to hear our customer support has been helpful and that you’re enjoying the steady stream of new features. - Ty Bailey | VP of Services

5 / 5 Share

Dec. 11, 2025

Excellent customer service! Yajaira is very knowledgeable and responsive. Thank you for your world class customer service.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback. I’m glad Yajaira provided such knowledgeable and responsive support. We’ll make sure she sees your message. - Ty Bailey | VP of Services

5 / 5 Share

Dec. 11, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the five-star rating. We appreciate your partnership with Recharge. - Ty Bailey | VP of Services

5 / 5 Share

Dec. 10, 2025

Great app, the team are always on hand for support too

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing this. I’m happy to know the app has been working well for you and that our team has been consistently available when you need support. Ty Bailey | VP of Services

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more