Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,882
chart
#2,181
All reviews
Rating Breakdown
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Oct. 16, 2024
We have worked with Nick from the e-shop Genius time and time again, and every single time he gave us excellent support, answered and delivered so quickly, and really thinks along with our requests. Overall, we really recommend and want to give a huge shoutout to Nick!
Oct. 16, 2024
Jaden W was very friendly and helpful! He took the time to make the necessary changes per our request! Maine Island Soap highly recommends Recharge Subscriptions!
Using app
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Total reviews
1
Average rating
5.0
Oct. 14, 2024
Recharge support reached out within 24 hours and resolved the issue for us.
Oct. 10, 2024
Really appreciate the support that Recharge provides, Malik and Brian specifically have been great to work with. Of course, Recharge also works seamlessly with Shopify and provides a pretty dang good customer experience.
Oct. 10, 2024
Ola and Aum are so kind and helpful, checking in to give me updates and resolution in 24 hours. Love them!
Oct. 9, 2024
Taylor was wonderful and most supportive. I appreciated his quick response and ability to resolve my issue, which made our customer extremely happy!
Oct. 9, 2024
We have been happy with this app for our subscriptions. They just rolled out a bunch of cool new features to help retain subscribers. Their support has also been very helpful when needed, shoutout John T.!
Oct. 9, 2024
Ola was super helpful and took me step by step to help us solve our issue. Thanks again Ola!
Oct. 9, 2024
Recharge Subscriptions has been a great partner over the years! Their system and portal is extremely easy to use and has a lot of functionality packed in. I've never had an issue with it not working, so in terms of reliability 10/10. My biggest complaint was that there was a lack of customization to their widget, but they just revamped it allowing you to customize it on so many levels. Props on listening to your clients! Lastly, the reason for leaving my review is their customer support team. I had a really frustrating issue where my product gallery was not showing on my page and it seemed like the Subscription Widget was the cause, but their team stood by me and helped figure out that my theme was injecting some weird code that affected my product gallery. I'm greatly appreciative to Max S. and the developers who helped to figure this out.
Oct. 8, 2024
Great app that meets our subscription needs. The support team have been very helpful when I have had questions or needed some help. As a small business owner who wears many hats, quick and concise support is very important! Thank you
Oct. 7, 2024
Vinse has been super helpful with onbaording us onto retain with recharge - cydney and Tatiana have also been syper helpful friendly and helped us optimise - the support has been excellent
Oct. 3, 2024
Pierre was very helpful in assisting us with our customer's concerns. He even sent a follow-up email confirming if the issue was resolved. Thank you, Pierre! I appreciate your fast and kind assistance.
Oct. 2, 2024
I had trouble recently with getting the right reports and changing user access rights. Yajaira was super helpful in resolving these issues and also this was done very quickly. It is comforting to know that the support team are able to help when needed with minimum of fuss.
Sept. 27, 2024
max did a great job helping me out! answered my question perfect with screen shots, exactly what I needed!!!
Thank you for the five star review and the shout out to Max! - Ty Bailey | VP of Services