Recharge Subscriptions App
Recharge Payments Trusted Subscription App
Rating
4.8
feedback
1,987
chart
#2,137
All reviews
Review RSS Feed
Aug. 28, 2025
This review is about the customer service experience: Service from Melanie was quick and efficient. She provided me the information that I need as both direct answers to questions and to helpful guides via links. I appreciated speaking to a person and not a chatbot.
Really appreciate this thoughtful review. I am happy to hear Melanie provided clear answers and resources while keeping the process efficient. - Ty Bailey | VP of Services
Aug. 26, 2025
Fantastic team and easy to use system. They are so thorough and want everything to go off without a hitch. Tons of features, customizing, and peace of mind. Highly reccommend!
This is such wonderful feedback. I am thrilled our team has been thorough and that the system has given you peace of mind with features and customization. Thanks for recommending us. - Ty Bailey | VP of Services
Aug. 26, 2025
Great support, very thorough
Thank you for recognizing the team’s thoroughness. We are glad the support experience has been a strong one. - Ty Bailey | VP of Services
Aug. 26, 2025
Love ReCharge, super easy to use and helpful.
We love hearing this. I am glad Recharge has been easy to use and helpful for your business. Thanks for sharing your experience. - Ty Bailey | VP of Services
Aug. 24, 2025
Thank you for the five-star rating. We appreciate your support and are glad to have you with us. - Ty Bailey | VP of Services
Aug. 22, 2025
Great app and customer support team!
Thanks so much for the kind words. Great to hear both the app and our support team are making a difference. - Ty Bailey | VP of Services
Aug. 21, 2025
SUPER helpful technical support from Jaden W. He totally sent above and beyond.
Really appreciate you shouting out Jaden. It is wonderful to hear he went above and beyond to help. We will make sure he sees this. - Ty Bailey | VP of Services
Aug. 21, 2025
Nena A. from the Technical Support team was very helpful when assisting with an issue we were having regarding updated shipping rates not pulling through from Shopify for future orders. The problem was sorted very quickly after reaching out. Thank you, Nena.
Thank you for sharing your experience. I am glad Nena was able to resolve the issue quickly and get things working the way you needed. - Ty Bailey | VP of Services
Aug. 21, 2025
They are great at customer service. Easy to get hold of them.
Thanks for recognizing the team. Easy access to good support is something we value and I am happy to hear we delivered. - Ty Bailey | VP of Services
Aug. 20, 2025
Special shout out to support agent Max S. who went above and beyond to work out an outside of the box solution to my business problem with a prepaid fixed sequence subscription plan!
Appreciate you calling out Max. It is great to hear he went outside the box to find the right solution for your business needs. - Ty Bailey | VP of Services
Aug. 20, 2025
Recharge is simple to set up and the live support they offer is so helpful for someone that's both new to Shopify and subscriptions in general!
Aug. 20, 2025
After going back and forth with Shopify's AI support and getting no where, The Recharge support person Ola. Was able to solve my problem and update my site with in minutes. Great customer service from Ola. Thanks!
Thanks for this great review. Ola is a fantastic teammate and I am glad he could step in and solve your issue so quickly. - Ty Bailey | VP of Services
Aug. 20, 2025
We appreciate the five stars. Thanks for trusting Recharge with your subscriptions. - Ty Bailey | VP of Services
Aug. 18, 2025
Thank you for the support and five-star rating. We are grateful to be part of your business. - Ty Bailey | VP of Services
Aug. 18, 2025
Thanks for the rating. We are glad to have you with us and appreciate your support. - Ty Bailey | VP of Services
Aug. 15, 2025
great support.
Thank you for calling out the support team. We are glad they could provide a great experience for you. - Ty Bailey | VP of Services
Aug. 15, 2025
This is an upgrade from our former subscription app. Recharge has so much more functionality and so easy for my customers to manage their subscriptions without my help!
This is wonderful to hear. I am thrilled that Recharge has been such a positive step forward for your business and your customers. - Ty Bailey | VP of Services
Aug. 15, 2025
Excellent App! Been using it for several years to manage our subscriptions and it works great and Customer service is very responsive
Thank you for the long-time support and kind words. We’re so glad Recharge has helped you manage your subscriptions smoothly and that our team has been there when you needed us. - Ty Bailey | VP of Services
Aug. 14, 2025
Always quick to help and troubleshoot issues, and informative responses. Definitely an easy company to work with.
I appreciate you sharing this. It’s great to hear our team has been helpful and easy to work with. We’ll keep showing up for you. - Ty Bailey | VP of Services
Aug. 14, 2025
Thank you for the five stars. We’re glad to be part of your business and here if you ever need anything. - Ty Bailey | VP of Services