All reviews

Rating Breakdown

  • 5
    88% (1,874 ratings)
  • 4
    5% (107 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (16 ratings)
  • 1
    5% (116 ratings)

Reviews with Text

  • 90% (1,922)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 18, 2025

Shout out to John M and Norm on the customer support team. Always so diligent and helpful.

Store

Perelel

Using app

Over 5 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for recognizing John and Norm. I’m glad they’ve been diligent and helpful in supporting your team. Ty Bailey | VP of Services

5 / 5 Share

Nov. 17, 2025

Switching subscription apps is usually one of those things you mentally prepare for because something always goes sideways. That’s why our experience with ReCharge has been such a pleasant surprise. We migrated over from another competitor, and ReCharge didn’t just “help” — they genuinely took ownership of the process. They walked us through each stage, flagged what to expect, and handled all the weird little details that usually cause headaches. The migration ended up being way smoother than we imagined. What I appreciated most is how they didn’t disappear once we were live. Their post-migration support has been consistently solid — quick replies, clear answers, and a real willingness to jump in whenever something pops up. This has been especially meaningful because we were ReCharge customers years ago, and back then, customer support was honestly our biggest frustration. It feels like they’ve completely turned that around. The difference is huge.

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

This is such a thoughtful and detailed review. I’m thrilled to hear that your migration and post-launch experience have been smooth and well-supported. It’s great to know that the improvements we’ve made over the years have made a real difference for your team. Thank you for coming back to Recharge and for trusting us again. Ty Bailey | VP of Services

5 / 5 Share

Nov. 17, 2025

Great application & amazing customer support (specifically Jaden W.) Helped me quickly & easily to get my issue resolved.

Store

Solarie

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate your kind words. I’m glad Jaden was able to help you quickly and make the process simple. We’ll be sure to pass along your thanks. Ty Bailey | VP of Services

5 / 5 Share

Nov. 17, 2025

I've worked with ReCharge at four brands over the years. They are very attentive and accommodating for our unique business needs. Their support is very thorough and our AM is great!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the incredible feedback. It means a lot that you’ve trusted Recharge across multiple brands over the years. I’m thrilled our team and your account manager have provided attentive and thorough support tailored to your business needs. Ty Bailey | VP of Services

5 / 5 Share

Nov. 14, 2025

Great experience so far with setting up the app. Their support team went above and beyond to help solve our issues. Both Max and Malik were easy to work with and friendly. Highly recommended!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

This is wonderful to hear. I’m happy Max and Malik went above and beyond to make your setup smooth and enjoyable. Thank you for recommending us. Ty Bailey | VP of Services

5 / 5 Share

Nov. 14, 2025

John was awesome waited on chat with me and solved all of my issues thank you John!

Using app

Over 7 years

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for calling out John’s help. I’m glad he was able to stay with you on chat until everything was resolved. Ty Bailey | VP of Services

5 / 5 Share

Nov. 14, 2025

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great rating. We’re happy to have you as part of the Recharge community. Ty Bailey | VP of Services

5 / 5 Share

Nov. 13, 2025

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five-star rating. We appreciate your confidence in Recharge. Ty Bailey | VP of Services

5 / 5 Share

Nov. 13, 2025

Very happy with Recharge's technical service. Wilson M. was able to quickly address a problem we had and showed us how to correct it! Lifesaver.

Using app

Over 2 years

Total reviews

7

Average rating

4.9

Developer Reply

Thanks for recognizing Wilson’s great work. I’m happy he was able to quickly solve your issue and guide you through the fix. Ty Bailey | VP of Services

5 / 5 Share

Nov. 13, 2025

Jake was super helpful, and always is whenever he's supported us (many times!) He's very patient with questions, quick to reply and thorough. Top marks.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Really appreciate the kind words about Jake. I’m glad he continues to provide patient, thorough support whenever you need it. Ty Bailey | VP of Services

5 / 5 Share

Nov. 13, 2025

Very very knowledgeable and shared helpful information.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing this. I’m glad the team could provide knowledgeable and helpful information. Ty Bailey | VP of Services

5 / 5 Share

Nov. 13, 2025

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the five-star rating. We appreciate your support and trust in Recharge. Ty Bailey | VP of Services

5 / 5 Share

Nov. 12, 2025

Great app and lots of functionality for my clients to be able to subscribe and buy their favorite products at a discount!!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind feedback. I’m glad to hear Recharge has helped your clients subscribe easily and save on their favorite products. Ty Bailey | VP of Services

5 / 5 Share

Nov. 11, 2025

Store

KURK

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Fast and helpful

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate your kind words. I’m glad the team provided fast and helpful support. Ty Bailey | VP of Services

5 / 5 Share

Nov. 7, 2025

Support took the extra step to verify the results, found a discrepancy and immediately resolved it. Great job!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for calling this out. I’m glad our support team took the extra step to verify and resolve your issue quickly. Ty Bailey | VP of Services

5 / 5 Share

Nov. 7, 2025

Store

Kion

Using app

Almost 6 years

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate the rating and your continued trust in Recharge. Ty Bailey | VP of Services

5 / 5 Share

Nov. 7, 2025

Taylor was extremely helpful and keep us informed throughout the entire process - was a pleasure working with him.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the thoughtful review. I’m pleased to hear Taylor kept communication clear throughout and made the process smooth. Ty Bailey | VP of Services

5 / 5 Share

Nov. 6, 2025

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the support. We’re happy to have you as part of the Recharge community. Ty Bailey | VP of Services

5 / 5 Share

Nov. 6, 2025

Great

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Appreciate the feedback. Glad to know you had a great experience with Recharge. Ty Bailey | VP of Services