Recharge Subscriptions App

Great support from Recharge, quick to respond and to sort issues. Their team is always understanding and helpful

Great customer support! I had an issue with a notification email and their support team helped all the way.

We've been using this app for a number of years for subscription services and it is pretty seamless. If we don't know something, we just ask support and they respond quickly with either an answer or recommendations/resources.

Great app with great customer service! Whenever you have a question, it only takes minutes to hours until they get back to you.

The support is fantastic and super quick. I've needed help several times, and their response time always amazes me. Very few companies offer this type of service.

Great support - quick and effective on any of our issues. Anytime we have an problem with the app we're able to get help.

There are better subscription solutions out there. I tried using this app for subscriptions, but I had to change the API keys for my payment provider and ReCharge doesn't allow us to to change API keys securely in the app, and the support team asked me to email them the new API keys, which is completely insecure. How can I trust a company that suggests that? Any decent app would allow me to securely update the keys directly in the app, without having to contact their support team, or send via insecure methods.

Recharge is pretty simple to use and has great customer service. I would recommend this app if you are looking for a good subscription option to your website.

George O. did great at answering my questions precisely in a timely matter. This helped me resolve my issues quickly and get back to normal operations. It was a great experience for me.

I wish I could give this app 1/2 a star. Initially, app worked as expected - but over the last year, we have experienced key functionality failures. My business missed out on thousands of dollars that were supposed to be auto-charged by this app and despite the date being set... it did not charge the customers. Now we have to go back and attempt to manually reach out to each customer for those payments. What a nightmare and embarrassment. I will no longer be using this app. Oh and there is no way to contact a live rep - only via emails. Wish I never used this service.

Great app, easy to use and customize, and it was a big improvement over a competitors app we were using. The best part, the support is always responsive and friendly!

Brandon was super helpful - service is delightful and the app is always easy to use. Loving the new UX changes!

Such a fantastic customer service. Sweet and helpful and always on point with updates on a timely manner.

We've been very happy with the stability of the subscription engine and particularly the support we've gotten from them. Lately when having to open a UK storefront due to Brexit we had the most amazing support even during the last two days before Christmas and long after office hours. I am very grateful for this level of concern for us as a customer.

Attentive, and timely customer support team. Goes above and beyond to provide resources to help with problems we encounter!

Excellent and speedy customer service from Chris, thank you for your support! Response time was fantastic and dealt with the enquiry with one hit. Alfie

Great features, great support! Serviced by Nikola. Recharge has helped us acquire and retain a ton of regular customers.

Customer Service is great! I had a million questions, and the Recharge team was very willing to spend a lot of time answering all of them.

The app is really useful to sell subscriptions & the customer service answers really quickly. On the less bright side, there is still quite a bit of bugs in the app and a lot more features to develop

Definitely the best option out there for recurring orders! Support answers very quickly, and they offer a lot of customizations.