All reviews

Rating Breakdown

  • 5
    87% (1,734 ratings)
  • 4
    5% (105 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (17 ratings)
  • 1
    6% (111 ratings)

Reviews with Text

  • 92% (1,826)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 5, 2025

the best

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the five stars and the kind words. We appreciate you. - Ty Bailey | VP of Services

5 / 5 Share

Aug. 1, 2025

Yajaira -- is so helpful!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for calling out Yajaira. She’s a star on our team and we’re lucky to have her. Glad she was able to help. - Ty Bailey | VP of Services

5 / 5 Share

Aug. 1, 2025

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the five-star rating. We appreciate your support and love being part of your journey. - Ty Bailey | VP of Services

5 / 5 Share

July 31, 2025

Fast service to correct a customer set up query.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great feedback. Glad we could help resolve the setup question quickly and keep things moving for your team. - Ty Bailey | VP of Services

5 / 5 Share

July 31, 2025

Yajaira was an incredible help and took the time to ensure our questions were answered and everything was working correctly.

Store

Attaboy

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Really appreciate you taking the time to highlight Yajaira. It is great to hear she made sure everything was working smoothly and that you felt supported throughout. - Ty Bailey | VP of Services

5 / 5 Share

July 31, 2025

Very helpful

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for the kind words. Happy to know our team was helpful. - Ty Bailey | VP of Services

5 / 5 Share

July 30, 2025

Support was quick and helped fixed the issue that I was having right away. Very happy with the support.

Using app

Almost 7 years

Total reviews

5

Average rating

4.2

Developer Reply

Thanks for sharing this. Quick and effective support is always our goal and I am glad we were able to help right away. - Ty Bailey | VP of Services

5 / 5 Share

July 30, 2025

Using app

Over 3 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for the five stars. We are grateful for your support and look forward to continuing to be part of your success. - Ty Bailey | VP of Services

5 / 5 Share

July 30, 2025

Really good online suppport from Snezana should you not find what you need on the ChatBot. Have been using Recharge for 5 years and the recent upgardes have been welcomed

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for being with us these past five years and for calling out Snezana’s help. We are happy to hear the recent upgrades have been a positive change for you. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 10, 2025

Very helpful support team! Provided helpful links that can guide us to the right direction.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Appreciate the feedback. Always great to hear the team was able to provide helpful support when it mattered. - Ty Bailey | VP of Services

5 / 5 Share

July 29, 2025

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

July 28, 2025

Vuk was very helpful and solved my issue quickly! Kudos!!!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

We are proud to support your team and grateful for the trust you have placed in us. - Ty Bailey | VP of Services

5 / 5 Share

July 28, 2025

Store

Balto

Using app

Almost 5 years

Total reviews

5

Average rating

3.4

Developer Reply

Thanks for being part of the journey and for continuing to grow with us. - Ty Bailey | VP of Services

5 / 5 Share

July 25, 2025

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five-star rating. We are glad to be part of your journey and look forward to supporting your continued success. Ty Bailey | VP of Services

5 / 5 Share

July 21, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the great rating. We appreciate your support and are here whenever you need us. Ty Bailey | VP of Services

5 / 5 Share

July 18, 2025

Renata the agent that helped me was informative, efficient, and concise. She took into consideration when making sure the work flow isn't hindered or delayed.

Using app

About 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words about Renata. I’m glad she was able to support you efficiently and keep everything on track. We really appreciate you taking the time to let us know. - Ty Bailey | VP of Services

5 / 5 Share

July 18, 2025

John was knowledgeable and efficient!

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience. I’m happy to hear John made a great impression with his knowledge and efficiency. We’ll be sure to pass along the shoutout. - Ty Bailey | VP of Services

5 / 5 Share

July 17, 2025

Difficult to find customer support access, but once you get them they are very good.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the honest feedback. We’re always working to make it easier to get help when you need it. I’m glad our team delivered once you connected with them. Ty Bailey | VP of Services

5 / 5 Share

July 15, 2025

Great product and excellent support when we recently had an issue due to a website rebuild. Nikola C was excellent in asking the right questions and implementing a solution that was clearly explained.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the thoughtful note. Rebuilds can be tricky so it’s great to hear Nikola was able to guide you through it clearly and effectively. We’ll make sure he sees this. - Ty Bailey | VP of Services

5 / 5 Share

July 14, 2025

Does what it says. Easy interface to add what you want to do, and customer and chat support has been great and responsive when we run into any issues.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate your review. It means a lot that our support team has been there for you when it counted. Glad the platform is working well for you too. Ty Bailey | VP of Services