Recharge Subscriptions App
Recharge Payments Trusted Subscription App
Rating
4.8
feedback
1,987
chart
#2,138
All reviews
Review RSS Feed
July 14, 2025
Thank you for the five stars. We’re grateful to have you with us and look forward to continuing to support your team. Ty Bailey | VP of Services
July 10, 2025
Customer service (Duska) was exceptional!
Really appreciate you calling out Duska’s work. We love seeing this kind of feedback and we’ll be sure to share it with her. - Ty Bailey | VP of Services
July 9, 2025
Best subscription app, been using for years. Great CS, easy to use, 10/10 thank you!
We love hearing this. Thanks for being with us over the years and for recognizing the team’s effort. - Ty Bailey | VP of Services
July 9, 2025
An absolute must for any food company selling DTC. Hands down best experience, as well as customer support.
Thank you for this amazing feedback. We’re proud to support DTC food brands like yours and it’s great to know the experience and support have made a difference. - Ty Bailey | VP of Services
July 7, 2025
Yajaira T. was so helpful, i was stuck bouncing off shopify and recharge support as they were both referring me to the other. But Yajaira T. 's video really helped. thank you
I’m so glad Yajaira’s video was helpful. Navigating between platforms can be frustrating so I really appreciate you calling out her support. - Ty Bailey | VP of Services
July 28, 2025
We transitioned to Recharge with the expectation of achieving certain functionalities for our business. While Recharge is a robust platform with extensive reporting capabilities, we ultimately found that it wasn't the ideal fit for our specific operational needs at this time. We also experienced a learning curve in adapting to the system. Regarding support, initial interactions with the chatbot were not what we anticipated, but once we engaged with the human support staff, we found them to be very helpful and knowledgeable in assisting us.
I'm sorry to hear that your experience hasn’t met expectations. We take pricing concerns seriously and understand your frustration. I've flagged your feedback with our support and product teams so we can review how we communicate value and provide help more effectively. Ty Bailey | VP of Services
July 3, 2025
Thank you for the 5-star review. We appreciate your support and are glad you’re enjoying Recharge. Ty Bailey | VP of Services
July 3, 2025
Pierre L. Was amazing helping me figure out some product issues! Love this app
Thanks for the shoutout. I’m glad Pierre was able to assist with your product questions. We appreciate the kind words. Ty Bailey | VP of Services
Sept. 15, 2025
Such an incredibly big fan of Recharge. One of the most powerful tools on Shopify currently and it's like 20 tools in one. Their support is crazy helpful too. Big shoutout to Pierre L., Duska, Zachary, Hoa (best implementation engineer out there) and so many more. If you're a subscription based company, don't waste your time with any of the other apps, trust me.
We’re honored by your feedback and thrilled that Recharge is such a powerful tool for your team. I’ll be sure to share your kind words with Pierre, Duska, and the rest of the crew. Ty Bailey | VP of Services
June 30, 2025
Zachary is always a great help when I am trying to resolve via detailed problems with Recharge. I appreciate his expertise immensely!
We appreciate you taking the time to leave a five star review - and for the shoutout to Zachary! Ty Bailey | VP of Services
June 27, 2025
Fast and clean backend interface, good looking customer facing app onsite. Competent friendly support when needed. Conversion rate of page increased just by having the sub option available.
Thank you for the thoughtful feedback. We’re glad to hear the backend is working well for your team and that the subscription option is driving conversions. Our support team appreciates the shoutout. Ty Bailey | VP of Services
June 27, 2025
We appreciate the 5-star rating. Thanks for being part of the Recharge community. Ty Bailey | VP of Services
June 23, 2025
Store
My Store
Using app
14 days
Thanks for the 5-star review. We’re glad Recharge is working well for you. Ty Bailey | VP of Services
June 18, 2025
Please give John Miayo a raise! I was having an issue with a customers subscription (max tries reached) and he helped me when I was about to pull my hair out. Thank you thank you thank you John!
We’re so glad John was able to help just when you needed it most. Thank you for sharing this! - Ty Bailey | VP of Services
July 2, 2025
Prompt and helpful service!
Thank you for the 5-star rating. We appreciate your support and are glad you’re enjoying Recharge. - Ty Bailey | VP of Services
June 16, 2025
Recharge has really helped us grow our subscriptions, and their support team is awesome, Thank you Malik. April walked us through ways to improve our setup.
We’re thrilled Recharge has supported your subscription growth. Thank you for recognizing both Malik and April. I’m glad they were able to assist you. - Ty Bailey | VP of Services
June 15, 2025
We sincerely appreciate you taking the time to leave a five star review! - Ty Bailey | VP of Services
June 13, 2025
Juan was great and sorted my problem on a quick call
Thank you for the kind words! We're so glad Juan was able to assist you quickly and effectively. - Ty Bailey | VP of Services
June 12, 2025
This is an excellent app and it works well. When I first signed up for it, I was worried that not having phone customer service would be difficult but they find creative ways to be super helpful over live chat. Juan C from customer service is particularly amazing and can help me solve any problem quickly and effectively.
We’re thrilled to hear that Recharge is working well for you and that Juan provided such excellent support. Thank you for taking the time to share your experience. - Ty Bailey | VP of Services
June 11, 2025
Recharge has been a major upgrade for us and our brand. It's incredibly easy for customers to manager their own subscriptions, and provides us with tons of flexibility in how it's configured. Vinse made our migration a breeze. Super happy with our experience.
Thank you so much for taking the time to leave a review! We appreciate the shout out to Vinse! - Ty Bailey | VP of Services