All reviews

Rating Breakdown

  • 5
    85% (1,597 ratings)
  • 4
    6% (113 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 9, 2024

Very prompt and friendly was able to solve my problem!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to hear about your five star experience with Recharge! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 8, 2024

Recharge Pro is a phenomenal app. We've used this integration for years and it has worked wonders for our website and managing our subscriptions. We recently need assistance in customizing some of our subscriptions for our 2024 initiatives and we had the pleasure of work with Bryan from their team who worked with us for several hours to get our entire back end set up and fully functional. Everything from the integration, the service, to the staff is 5-star!! Highly recommend using recharge and their services for your business.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a five star review! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 8, 2024

We migrated from Woocommerce and Jairus helped us seamlessly transition without any hiccups!! Absolutely incredible staff and support team throughout the entire experience, and from a customer perspective - Recharge is impeccable.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the five star review and the shout out to Jairus! We're glad to hear about your positive experience. - Ty Bailey | VP of Services

5 / 5 Share

Jan. 8, 2024

The agent was great! They sent me some reference links to review.

Using app

Over 6 years

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 8, 2024

Mariah was very helpful!

Store

Profile

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the shout out to Mariah! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 8, 2024

Great customer support from Kiki. Fast, resolved my questions without any fuss.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate the five star review - and the shout out to Kiki! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 5, 2024

Their team helped me with a number of complications when we migrated, even though we were working outside regular business hours.

Using app

Over 4 years

Total reviews

6

Average rating

4.8

Developer Reply

I'm glad to hear about your positive experience with Recharge! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 5, 2024

Very great app - the personal is well qualified from Sales, to customer service and migration engineer.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a five star review! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 5, 2024

Been working great for me. I especially like the support work of Nick from E-Shop Genius. Can't say enough go things...

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 4, 2024

Store

Pique

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

We had a very complex issue that took months to resolve but Milos on the customer service team did a fantastic job staying on top of it and meeting our needs.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review - and for the shout out to Milos! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 4, 2024

We love using recharge! I have had nothing but stellar experiences with their customer support team.

Using app

About 8 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate the kind words and five star review! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 4, 2024

Nikola was super helpful in dealing with a recharge / shopify issue we had regarding inventory. After just a few emails it appears everything will be resolved. Nice work!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving us a five star review - and for the shout out to Nikola! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 2, 2024

Recharge has been a great solution for my new business. At $99 / month I can accomplish everything I need and don't have to spend $500 / month or more like some of the competitors. Recently had a customer service technical question and their CS rep emailed me back within minutes and solved my problem. Great experience so far!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 2, 2024

I wholeheartedly endorse this app for managing subscription payments on Shopify. The setup process is incredibly straightforward, thanks to the comprehensive documentation provided. The level of support offered is exceptional, and my experience with Nick from e-shop Genius only reinforced this positive impression. During a theme update, I encountered a minor configuration issue with the app. Enter Nick, the expert from e-shop Genius, who not only promptly addressed the issue but also went above and beyond to ensure everything was running seamlessly. Kudos to Recharge Payments and E-Shop Genius for delivering an outstanding app and service.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a review! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 28, 2023

Quick and easy support. Thanks!

Store

Reuzel

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 25, 2023

Duska was of great help and resolved the issue in a timely manner

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review - and for the shout out to Dushka! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 20, 2023

Having found out more on the capabilities within Recharge, there is so much more we as a company can gain from the tool. General reporting drilled down further by product is super helpful knowing where to apply the gas. Flows discussed are a nice and easy way to extend purchase behavior on our best customers. I look forward to applying these and so much more!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to hear that you've enjoyed your experience with Recharge! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 20, 2023

Vinse has been extremely helpful and patient with our specific needs during onboarding, providing best-in-class service that is rarely seen in today's marketplace. We look forward to a long working relationship with Recharge.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the shout out to Vinse - we're glad to hear about your positive experience. - Ty Bailey | VP of Services

5 / 5 Share

Dec. 20, 2023

Service client très à l'écoute et réactif !

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a review. - Ty Bailey | VP of Services