All reviews

Rating Breakdown

  • 5
    85% (1,597 ratings)
  • 4
    6% (113 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
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5 / 5 Share

Dec. 20, 2023

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 19, 2023

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 18, 2023

Easy to use & Customer Support is great and responsive.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear that you've had a five star experience with Recharge. - Ty Bailey | VP of Services

5 / 5 Share

Dec. 18, 2023

Matt A. helped me trouble shoot some issues and he was super attentive, patient and helpful. Recharge is lucky to have him!

Using app

Over 2 years

Total reviews

6

Average rating

4.3

Developer Reply

We appreciate you taking the time to leave a shout out for Matt! Glad to hear you've had a positive experience. - Ty Bailey | VP of Services

5 / 5 Share

Dec. 18, 2023

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 15, 2023

Excellent customer service! Kiki from Recharge was amazing and helpful in answering my question.

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a five star review! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 15, 2023

Gordon is an immense support to our team. His responsiveness and ability to solve problems have made a huge difference! Such a great partner to our DTC team.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We are glad to hear about your positive experience working with Gordon! Thank you for the review. - Ty Bailey | VP of Services

5 / 5 Share

Dec. 15, 2023

Mallory was super helpful with my particular issue. Not only did they understand exactly the issue I was explaining over chat, they took the time to fully vet the resolution and presented me with exact instructions to complete in my Shopify back end. Once I corrected the issue, Mallory stayed on the ticket and responded to let me know that the issue had been resolved from Recharge's perspective as well. Excellent, efficient service with a resolution completed within the initial contact. Keep up the great service!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for leaving a review and for the shout out to Mallory! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 15, 2023

Miley was really helpful and solved all my problems, Many thanks again.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review and shout out to Miley! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 14, 2023

I highly recommend this app for anyone who wants to add recurring orders and/or bundles to their website. Jairus Streight from Recharged help me get the app up and running. I greatly valued his expertise and patience. I felt he went above and beyond to make this app work for our site, which was difficult, because we have a complicated website. White glove experience from start to finish.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate the shout out to Jairus and the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 13, 2023

I was reluctant to sign up to Recharge at first because of the higher price vs the lower priced subscription management apps available, however I have to say this is already proving extremely valuable. First it's a well built app which just works so I don't have to worry about that, and the support team has always been highly responsive and extremely helpful with their responses (thank you Vincent for your support just now). I also have found that more revenue is being saved because of the workflow from Recharge to encourage skipping, rather than a straight off the bat cancellation from the customer, so it's already proving highly valuable. Great app, highly recommend!

Store

Kaigum

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a five star review! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 12, 2023

Recharge for Shopify has made business easier. It's seamless subscription management. It's the perfect solution for recurring sales. Highly recommended for its user-friendly interface and stellar support!

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

We're glad to hear about you experience with Recharge. Thank you for the review! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 12, 2023

Jairus saved our migration! We came over from Appstle and he was great at making sure we were on track to migrate when we needed to. He made the process very smooth, and always with a smile despite our annoying questions!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate the five star review and the shout out to Jairus! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 11, 2023

I really like the application and the technical support.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to hear you've had a positive experience with Recharge! Thank you for the review. - Ty Bailey | VP of Services

5 / 5 Share

Dec. 6, 2023

Awesome app!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 6, 2023

I'd like to thank Roberto at Recharge Support for his incredibly fast and helpful customer support. His prompt response and efficient problem-solving skills made my experience great. Roberto's dedication to resolving issues swiftly and effectively is truly commendable. Thank you again Roberto, for providing outstanding service!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review - and your shout-out to Roberto! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 4, 2023

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 1, 2023

GREAT customer support

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the shout-out to our hardworking Support team! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 29, 2023

Great app very helpful for my business.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a five star review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 28, 2023

We've tested out quite a few Subscription apps, but Recharge still is the most robust solution you will find, and their customer service is one of the best we've seen too!

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the five star review! We're glad to hear about your positive experience. - Ty Bailey | VP of Services