All reviews

Rating Breakdown

  • 5
    85% (1,597 ratings)
  • 4
    6% (113 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
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5 / 5 Share

Nov. 28, 2023

Recharge has an excellent support team. Vincent answered all my questions quickly and professional

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a five star review - and for the shout out to Vincent! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 26, 2023

Pierre L is a great Recharge associate! They helped me with all issues I was having and provided really useful information.

Using app

About 7 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for leaving a review and a shout-out to Pierre! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 21, 2023

Advisors are always a help and it's greatly appreciated. Brian N. helped to clarify an issue and addressed it expeditiously. Thanks!

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the review - and the shout out to Brian! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 21, 2023

Excellent customer service. Very helpful team and quick responses.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 20, 2023

Customer support is very responsive. and any issues or questions I have are answered promptly

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a review. - Ty Bailey | VP of Services

5 / 5 Share

Nov. 19, 2023

Thomas is the MAN he really helped me out fast. Like freaky fast, faster than Jimmy Johns.

Store

THENTIC

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for leaving a review and giving a shout out to Thomas! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 16, 2023

Recharge is GREAT! its the perfect option for any business with a subscription option. Fully customizable and lots of options. Customer service is super helpful as well!

Using app

Over 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving a five star review! We're glad to hear about your positive experience! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 16, 2023

I had several questions about rescheduling orders and integration of a new Shopify theme with the Recharge App. Jaden W. took the time to walk me through everything I needed to know without rushing through the process. Lots of info to process but an excellent support experience.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the five star review! We're glad to hear about your experience with Jaden! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 14, 2023

Nevena, Marc and Nikola T went above and beyond to help - we are very grateful - thank you for your great service!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the shout-outs to our team! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 14, 2023

Great service! Very attentive and was able to resolve my issues quickly!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We are glad to hear about your positive experience with Recharge! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 14, 2023

Our migration to Recharge was straightforward and uneventful. Vinse was masterful in the prep meetings and helped us to understand the key points through the migration checklist shared. Thank you, Vinse! Initial experience with the storefront has been positive for both CS and customer.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review - and for the shout out to Vinse! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 11, 2023

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 10, 2023

It is a great app with many integrations, which are the most critical part of subscription solutions. Excellent customer support, always trying to help and find a solution.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We're glad to hear you've had a positive experience! Thank you for taking the time to leave a review. - Ty Bailey | VP of Services

5 / 5 Share

Nov. 9, 2023

Quick customer support, robust app. Recommended!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 9, 2023

Excellent, easy to use, and impactful. We have seen an upturn in recurring income since we came onboard. Account management is second to none and provides actionable steps on our regular calls.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the shout out to our AM team! We're glad to hear you've had a positive experience. - Ty Bailey | VP of Services

5 / 5 Share

Nov. 8, 2023

Nice App

Using app

Over 4 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 7, 2023

Top tier app for managing simple and complex subscriptions. Our team was able to integrate Recharge very quickly and it handles a number of complex edge cases. Their support responds within 12 hours as well!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a positive review of your experience! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 6, 2023

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 3, 2023

quick service when i faced a problem outside of my technical abilities

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to hear our Support team was able to help. Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 2, 2023

Vinse Ridenour was very helpful getting us up and running, excellent customer service and very knowledgeable. Recharge has great functionality and is well integrated with Shopify.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review - and for the shout out to Vinse! - Ty Bailey | VP of Services