All reviews

Rating Breakdown

  • 5
    87% (1,734 ratings)
  • 4
    5% (105 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (17 ratings)
  • 1
    6% (111 ratings)

Reviews with Text

  • 92% (1,826)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 3, 2025

Recharge support has always been great to work with and issues are usually resolved in a timely manner. Thanks for all your help.

Store

Bobo's

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We’re thrilled to hear you’re enjoying Recharge. - Ty Bailey | VP of Services

5 / 5 Share

April 2, 2025

Amazing! Very knowledgable, quick responses, and fixed my issue efficiently and effectively! I greatly appreciate the wonderful service I received!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Grateful for your support and thrilled that Recharge is working for you! - Ty Bailey | VP of Services

5 / 5 Share

April 2, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

April 2, 2025

Muito bom atendimento!

Store

Mahta

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Your feedback means the world to us—thanks for being part of the Recharge community! - Ty Bailey | VP of Services

5 / 5 Share

May 9, 2025

Support is awesome. We're migrating from Woocommerce Subscriptions and used to no support. With Recharge, I was able to connect in realtime with a support person and get answers. So far, so very good! Thanks Pierre. Post migration follow up: We're now successfully migrated over to recharge and could not be happier. Migration engineers guided us every step of the way and made switchover day a breeze. There are some pretty big philosophical differences between Woo Subs and Recharge, but Recharge is helping us work thru those. Be sure to utilize all the materials provided by Recharge and all will go well.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

This is exactly what we love to hear—thank you for the kind words! - Ty Bailey | VP of Services

5 / 5 Share

April 1, 2025

Support is fast and effective!

Using app

About 8 years

Total reviews

5

Average rating

5.0

Developer Reply

You just made our day—thanks for taking a moment to share your experience! - Ty Bailey | VP of Services

5 / 5 Share

March 31, 2025

Very helpful! Was able to create the subscription for our customer when one wasn't created by the app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review - we’re pumped to hear it’s going well! - Ty Bailey | VP of Services

5 / 5 Share

March 28, 2025

Vuk K. was super helpful and resolved my issue immediately. Thanks so much!

Store

Verso

Using app

Over 2 years

Total reviews

9

Average rating

4.3

Developer Reply

Awesome to hear things are running smoothly—thank you for letting us know! - Ty Bailey | VP of Services

5 / 5 Share

March 27, 2025

Jaden W was so so helpful in getting us more information about workflows, subscriptions, variations. The support team is amazing and we're excited to grow our biz with Recharge

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

It’s fantastic to know Recharge is making a difference for your business. Thank you! - Ty Bailey | VP of Services

5 / 5 Share

March 27, 2025

Phenomenal app for subscriptions with great support.

Using app

About 5 years

Total reviews

4

Average rating

5.0

Developer Reply

We’re happy to hear Recharge is working well for your store. Thanks for sharing! - Ty Bailey | VP of Services

5 / 5 Share

March 26, 2025

Great app and ability to customize

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

So glad Recharge is helping power your growth—thanks for the kind words! - Ty Bailey | VP of Services

5 / 5 Share

March 26, 2025

Juan is a great help and solved the issue promptly

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

March 25, 2025

Awesome! I appreciate the level of support and dedication to helping my store! Happy to have gotten a knowledgeable Rep. Kudos

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the love! It’s feedback like yours that motivates our team. - Ty Bailey | VP of Services

5 / 5 Share

March 24, 2025

It works very well for our store.

Using app

About 9 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you’re having a great experience - thank you from all of us at Recharge! - Ty Bailey | VP of Services

5 / 5 Share

March 20, 2025

Great app and great customer service. I would definitely recommend.

Store

Hona

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the shout-out! Our whole team appreciates your feedback. - Ty Bailey | VP of Services

5 / 5 Share

March 20, 2025

I’ve had an incredibly informative and hands-on experience with the Recharge support team, especially Bryan Nguyen. He went above and beyond to resolve my issue, providing clear, step-by-step guidance while ensuring I fully understood how to manage similar situations on my own in the future. His patience, expertise, and dedication to customer satisfaction made the entire process seamless. It's rare to find such responsive and thorough support, and I truly appreciate the effort put into helping me. Recharge has an excellent team, and Bryan’s outstanding service is a testament to that!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

It makes our day to hear from happy merchants like you - thank you! - Ty Bailey | VP of Services

5 / 5 Share

March 20, 2025

Recharge's team always responsive and works hard to ensure any issue is resolved in a timely manner/

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Our team is grateful for your support and thrilled that you’re seeing value in Recharge! - Ty Bailey | VP of Services

5 / 5 Share

March 20, 2025

great customer service! Jack was very helpful and quick to fix my issue.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave a review! It means a lot to our team. - Ty Bailey | VP of Services

5 / 5 Share

March 18, 2025

We've been using ReCharge for subscriptions for a couple of years now. We recently added the Retain feature and really appreciated how helpful and informative Hoa Vuong was as our implementation engineer. Our contract is also coming up for renewal, so we have been working on the details with Lin Marzialo who has been just lovely to work with. Recharge has a great product and top of the line folks working for them, which makes the experience of doing business together more enjoyable.

Using app

Over 2 years

Total reviews

11

Average rating

5.0

Developer Reply

We love hearing this—thank you for your thoughtful review! - Ty Bailey | VP of Services

5 / 5 Share

March 18, 2025

Jack was the man on customer service

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re so glad to be a part of your business journey. - Ty Bailey | VP of Services