All reviews

Rating Breakdown

  • 5
    88% (1,846 ratings)
  • 4
    5% (107 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (116 ratings)

Reviews with Text

  • 90% (1,900)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 24, 2025

Store

SANA

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five-star rating. We appreciate your support and are glad to have you with us. - Ty Bailey | VP of Services

5 / 5 Share

Aug. 22, 2025

Great app and customer support team!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words. Great to hear both the app and our support team are making a difference. - Ty Bailey | VP of Services

5 / 5 Share

Aug. 21, 2025

SUPER helpful technical support from Jaden W. He totally sent above and beyond.

Using app

About 4 years

Total reviews

3

Average rating

3.7

Developer Reply

Really appreciate you shouting out Jaden. It is wonderful to hear he went above and beyond to help. We will make sure he sees this. - Ty Bailey | VP of Services

5 / 5 Share

Aug. 21, 2025

Nena A. from the Technical Support team was very helpful when assisting with an issue we were having regarding updated shipping rates not pulling through from Shopify for future orders. The problem was sorted very quickly after reaching out. Thank you, Nena.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience. I am glad Nena was able to resolve the issue quickly and get things working the way you needed. - Ty Bailey | VP of Services

5 / 5 Share

Aug. 21, 2025

They are great at customer service. Easy to get hold of them.

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for recognizing the team. Easy access to good support is something we value and I am happy to hear we delivered. - Ty Bailey | VP of Services

5 / 5 Share

Aug. 20, 2025

Special shout out to support agent Max S. who went above and beyond to work out an outside of the box solution to my business problem with a prepaid fixed sequence subscription plan!

Using app

About 2 hours

Total reviews

2

Average rating

4.5

Developer Reply

Appreciate you calling out Max. It is great to hear he went outside the box to find the right solution for your business needs. - Ty Bailey | VP of Services

5 / 5 Share

Aug. 20, 2025

Recharge is simple to set up and the live support they offer is so helpful for someone that's both new to Shopify and subscriptions in general!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

After going back and forth with Shopify's AI support and getting no where, The Recharge support person Ola. Was able to solve my problem and update my site with in minutes. Great customer service from Ola. Thanks!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for this great review. Ola is a fantastic teammate and I am glad he could step in and solve your issue so quickly. - Ty Bailey | VP of Services

5 / 5 Share

Aug. 20, 2025

Using app

Over 6 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate the five stars. Thanks for trusting Recharge with your subscriptions. - Ty Bailey | VP of Services

5 / 5 Share

Aug. 18, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the support and five-star rating. We are grateful to be part of your business. - Ty Bailey | VP of Services

5 / 5 Share

Aug. 18, 2025

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the rating. We are glad to have you with us and appreciate your support. - Ty Bailey | VP of Services

5 / 5 Share

Aug. 15, 2025

great support.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for calling out the support team. We are glad they could provide a great experience for you. - Ty Bailey | VP of Services

5 / 5 Share

Aug. 15, 2025

This is an upgrade from our former subscription app. Recharge has so much more functionality and so easy for my customers to manage their subscriptions without my help!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

This is wonderful to hear. I am thrilled that Recharge has been such a positive step forward for your business and your customers. - Ty Bailey | VP of Services

5 / 5 Share

Aug. 15, 2025

Customer support is great - Vuk K. was really helpful.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Excellent App! Been using it for several years to manage our subscriptions and it works great and Customer service is very responsive

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the long-time support and kind words. We’re so glad Recharge has helped you manage your subscriptions smoothly and that our team has been there when you needed us. - Ty Bailey | VP of Services

5 / 5 Share

Aug. 14, 2025

Always quick to help and troubleshoot issues, and informative responses. Definitely an easy company to work with.

Using app

Over 7 years

Total reviews

2

Average rating

5.0

Developer Reply

I appreciate you sharing this. It’s great to hear our team has been helpful and easy to work with. We’ll keep showing up for you. - Ty Bailey | VP of Services

5 / 5 Share

Aug. 14, 2025

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five stars. We’re glad to be part of your business and here if you ever need anything. - Ty Bailey | VP of Services

5 / 5 Share

Jan. 27, 2026

Great support team what always have answers for questions asked. Recently helped us with updating our subscription widget. Thank You!!

Using app

Over 6 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the generous feedback. I’m glad we could help with the payment switch and be there to answer your questions. We appreciate the trust. - Ty Bailey | VP of Services

5 / 5 Share

Dec. 16, 2025

very good client service, thank you duska !

Store

HACT

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

We’re grateful for the five-star rating. Thank you for choosing Recharge. - Ty Bailey | VP of Services

5 / 5 Share

Aug. 13, 2025

tech support is friendly, hi matt!

Store

Pangea

Using app

Over 5 years

Total reviews

4

Average rating

4.8

Developer Reply

Appreciate you calling out the team, especially Matt. It’s always good to hear when our tech support makes a difference. - Ty Bailey | VP of Services