All reviews

Rating Breakdown

  • 5
    85% (1,597 ratings)
  • 4
    6% (113 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
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5 / 5 Share

Oct. 23, 2023

Nick from e-shop genius was incredible in tweaking the subscription widget when we moved over to Recharge, really efficient and it looks 100x better.

Store

JENKI

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 20, 2023

Super excited to be working with Recharge and have so many options and ease of access for both ourselves and customers with subscriptions! Our launch engineer-Jairus was extremely helpful and ensured we were well informed every step of the way and that we remained on our tight deadline! Thank you Jairus for all your help and support!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We are so glad to hear about your positive experience. Thank you for the review and the shout-out to Jairus! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 18, 2023

Using app

Almost 6 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 18, 2023

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 13, 2023

Quick and efficient and took care of my request with ease! Perfect service today!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review. I'm glad to hear you've had a positive experience with our service. - Ty Bailey | VP of Services

5 / 5 Share

Oct. 12, 2023

It is just so good to work with a company that will respond to your email enquiries in such a timely manner. What is even better they act on your enquiry and implement the change request within 24hours. We have only just started our partnership with Recharge and even at this early stage, we know this was the right decision for our company. Thank you Recharge Team, you are fabulous.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate the shout-out to our team! Thanks for taking the time to leave a review. - Ty Bailey | VP of Services

5 / 5 Share

Oct. 12, 2023

Great support, all their contacts are helpful and efficient

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the shout-out to our hardworking support team. We appreciate it! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 12, 2023

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review. I'm glad to hear you've had a positive experience with our app. - Ty Bailey | VP of Services

5 / 5 Share

Oct. 11, 2023

Very good customer service and documentation in general. I had a request to change store owner and it was handled quickly.

Store

Nixplay

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

Developer Reply

We appreciate you taking the time to leave a shout-out to our support team and documentation. Glad to hear you've had a positive experience with us. - Ty Bailey | VP of Services

5 / 5 Share

Oct. 11, 2023

Service was great, very fast and provided exactly the information I needed

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! We appreciate it. - Ty Bailey | VP of Services

5 / 5 Share

Oct. 10, 2023

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! We appreciate it. - Ty Bailey | VP of Services

5 / 5 Share

Oct. 10, 2023

We migrated from a different subscription platform, and the Recharge team made things so easy for us! Their service and support are terrific, and the app itself is very user friendly.

Store

Joylux

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

I'm glad to hear that you've had a positive experience with your migration to Recharge. Thank you for the review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 9, 2023

Recharge has been incredible. Matt from support probably is the BEST support person I have EVER dealt with. He was patience, informative and a real problem solver. He was responsive and took ownership for the issue I was having even when they were not directly related to Recharge. Matt is incredible and a real asset to the team. Denise M.

Store

Kalumi

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave a shout-out for Matt! We think he's pretty fantastic too! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 5, 2023

Extremely helpful support from Adam and team as we worked through a subscription migration.

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving your kind words to Adam. We're glad to hear that you've had a positive migration experience. - Ty Bailey | VP of Services

5 / 5 Share

Oct. 5, 2023

Store

Puracy

Using app

Over 6 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 4, 2023

Been making a lot of big changes to our eCommerce efforts, naturally, some things fall apart. However, Renata was a huge help she was able to address my issue immediately. She was prompt with her responses and provided me with all the resources I needed to understand the processes that were helping. Thank you, again!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a shout-out for Renata. We think she's pretty fantastic too! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 4, 2023

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 4, 2023

super app and customer service really good

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the five star review and the shout out to our support team! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 3, 2023

I am write this 5 star review because of the exemplary service and support. The app itself is easy enough to use and is quite extensible. One of the most important things is when we had a problem (that we created) Recharge was there to pick up and fix all we needed. Great product great support

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the five star review! We're glad to hear about your positive experience with Recharge. - Ty Bailey | VP of Services

5 / 5 Share

Oct. 3, 2023

Renata V was so quick and efficient when helping my solve a major glitch on our product pages.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the five star review & the shout-out to Renata! We're big fans of hers too! - Ty Bailey | VP of Services