All reviews

Rating Breakdown

  • 5
    85% (1,626 ratings)
  • 4
    6% (114 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (110 ratings)
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5 / 5 Share

Nov. 4, 2024

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

We've had Recharge for about a year now. It was a bit of a bumpy start, but it app works so well, and really adds value and convenience for our customers - and saves a ton of time for our customer service team so they're not constantly fixing glitches. The support team is very responsive and helpful as well. We're loving it. Thanks!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 28, 2024

Customer support have been very helpful in sorting all our queries. Very much appreciated

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 26, 2024

Using app

About 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your five star review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 25, 2024

Great tech support team

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 23, 2024

Customer service (Nikola) was very quick to resolve my query and offered info on how to update ourselves going forward.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 22, 2024

Great product + customer service!

Store

JUNO™

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 21, 2024

Roberto was super helpful and was able to resolve my problem FAST! Love the support

Using app

Almost 5 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for the five star review and shout out to Roberto! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 17, 2024

Very good customer service

Store

PLETO®

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 16, 2024

We have worked with Nick from the e-shop Genius time and time again, and every single time he gave us excellent support, answered and delivered so quickly, and really thinks along with our requests. Overall, we really recommend and want to give a huge shoutout to Nick!

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate you leaving a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 16, 2024

Jaden W was very friendly and helpful! He took the time to make the necessary changes per our request! Maine Island Soap highly recommends Recharge Subscriptions!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 16, 2024

its great

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 14, 2024

Recharge support reached out within 24 hours and resolved the issue for us.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you leaving a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 10, 2024

Really appreciate the support that Recharge provides, Malik and Brian specifically have been great to work with. Of course, Recharge also works seamlessly with Shopify and provides a pretty dang good customer experience.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the review - and the shout out to Malik & Brian! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 10, 2024

Ola and Aum are so kind and helpful, checking in to give me updates and resolution in 24 hours. Love them!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review - and the shout out to Ola & Aum! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 9, 2024

Taylor was wonderful and most supportive. I appreciated his quick response and ability to resolve my issue, which made our customer extremely happy!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five star review - and the shout out to Taylor! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 9, 2024

We have been happy with this app for our subscriptions. They just rolled out a bunch of cool new features to help retain subscribers. Their support has also been very helpful when needed, shoutout John T.!

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review - and the shout out to John! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 9, 2024

Ola was super helpful and took me step by step to help us solve our issue. Thanks again Ola!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 9, 2024

Recharge Subscriptions has been a great partner over the years! Their system and portal is extremely easy to use and has a lot of functionality packed in. I've never had an issue with it not working, so in terms of reliability 10/10. My biggest complaint was that there was a lack of customization to their widget, but they just revamped it allowing you to customize it on so many levels. Props on listening to your clients! Lastly, the reason for leaving my review is their customer support team. I had a really frustrating issue where my product gallery was not showing on my page and it seemed like the Subscription Widget was the cause, but their team stood by me and helped figure out that my theme was injecting some weird code that affected my product gallery. I'm greatly appreciative to Max S. and the developers who helped to figure this out.

Using app

--

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your review and feedback! - Ty Bailey | VP of Services