All reviews

Rating Breakdown

  • 5
    85% (1,593 ratings)
  • 4
    6% (113 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 25, 2024

Jaden was super quick and helpful!

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review - and for the shout out to Jaden! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 25, 2024

Store

Doggeat

Using app

Over 4 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your five star review! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 25, 2024

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 25, 2024

Thanks for your quick and very sharp help when I contacted the customer service !

Store

onday

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 24, 2024

This is specifically about support, not much experience with the workings of the app itself yet. I was having trouble reading and comprehending all the information on the upcoming Shopify Checkout Integration. Got on support and Ola was totally professional and courteous in walking me through my questions bit, by bit, by bit. Some she reasonably couldn't address. Greatly appreciate them.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review - and for the shout out to Ola! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 10, 2024

Fast response. Comprehensive and has supported sales growth. -Updated. I needed further support after migrating with old auto-renew products. Juan jumped into chat, and response was friendly, fast, and accurate! Received excellent guidance as well as documentation on how to fix things. Great work!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 23, 2024

Juan gave excellent customer service and solved our issue very quickly.

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 20, 2024

Store

Lakanto

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 20, 2024

Fantastic support

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five stars! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 19, 2024

A+ response time.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you leaving a review! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 18, 2024

The first thing that strikes me is the Recharge team's excellent support for integration and support. It was seamless and required little internal resources. For managing our subscriptions on Shopify, it's been a breeze and powerful with easy customization within the theme. The app is incredibly user-friendly, and managing recurring orders is effortless. Highly recommend for any business looking to boost their subscription model!

Using app

Over 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a five star review! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 17, 2024

Pierre L. was super helpful. Got my questions answered very quickly. Appreciate your quick assistance.

Store

RISE311

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review - and your shout out to Pierre! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 17, 2024

I was amazed at how the team handled my request. I'll surely recommend you to the others.

Store

RYZE

Using app

Over 3 years

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 16, 2024

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your five star review! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 16, 2024

Eduardo was really helpful! Thank you

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 12, 2024

Great experience overall and customer service really helps! I was having a problem and Roberto was amazing and very helpful

Store

Barkyn

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 11, 2024

Recharge has made our customers subscription experience much simpler and easier to navigate which means less complaints for us. Have also found the team at recharge really fantastic to deal with and super helpful when helping us transfer across and helping with any technical issues in setup. Would highly recommend

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback and review! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 10, 2024

Juan was extremely helpful in resolving the problem we had. Thanks again for the assistance.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 7, 2024

Their customer support is always helpful, especially with bulk actions for subscriptions.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the shout out to our support team! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 5, 2024

Store

dnafood

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your five star review! - Ty Bailey | VP of Services