All reviews

Rating Breakdown

  • 5
    88% (1,874 ratings)
  • 4
    5% (107 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (16 ratings)
  • 1
    5% (116 ratings)

Reviews with Text

  • 90% (1,922)
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5 / 5 Share

April 27, 2026

5 stars for great CS from Matt

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2026

excellent customer support

Using app

About 8 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2026

An excellent subscription solution backed by a truly outstanding support team. The platform is reliable, easy to use, and the customer service goes above and beyond. Highly recommended for anyone looking to streamline their subscription management.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2026

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 22, 2026

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2026

Sterling L. was fantastic support in enabling us to add subscriptions to our site.

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2026

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2026

Great human customer service support (I started off with the bot) loved the feature that he was able to remote into the backend of my Shopify as a collaborator. Very helpful!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

We love hearing this! Our team genuinely cares about giving real, human support, and the collaborator access feature is one of our favorites for getting things sorted quickly and correctly. Thank you so much for taking the time to share your experience!

5 / 5 Share

April 17, 2026

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5 stars! It means a lot to us. We're here whenever you need us!

5 / 5 Share

April 17, 2026

Jaden was very helpful and was able to put through the order for the customer. It was quick and easy & he was super nice.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

That's wonderful to hear! Jaden will be so happy to know he made a great impression. Quick, easy, and friendly is exactly the experience we want every merchant to have. Thank you for sharing!

5 / 5 Share

April 17, 2026

Great support with lour specific request and immediately resolution.

Using app

10 months

Total reviews

4

Average rating

4.8

Developer Reply

We're really glad we could support you with your specific request and get it resolved right away. Thank you for the kind review, it means a lot to the whole team!

5 / 5 Share

April 15, 2026

Amazing & quick service!

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Amazing and quick is exactly what we aim for! Thank you for the 5 stars, we really appreciate it.

5 / 5 Share

April 14, 2026

The best subscriptions app we've come across for Shopify. Support is extremely good and very easy to reach out to.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

This genuinely made our day! We work hard to make sure our support is easy to reach and quick to deliver, so hearing that it's landed well for you means a lot. Thanks for trusting us as your subscriptions app!

5 / 5 Share

April 14, 2026

Matt was incredibly helpful!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad Matt was able to help you out! We'll make sure he knows you took the time to leave this. Thank you!

5 / 5 Share

April 13, 2026

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! We really appreciate your support and are glad to have you with us. Don't hesitate to reach out if you ever need anything!

5 / 5 Share

April 13, 2026

Support always has been helpful for whenever we had issues and finds quick solutions.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so happy to hear our support team has been consistently helpful and able to find quick solutions when you need them. We'll always be here whenever something comes up!

5 / 5 Share

April 10, 2026

It has been a little confusing setting everything up but with the help from Arlon and his amazing customer service I was able to get things up and running! Now it's time to focus on getting new subscribers! Thanks Arlon!

Using app

4 months

Total reviews

8

Average rating

4.8

Developer Reply

We are so happy to hear that Arlon came through for you! Getting everything set up can feel like a lot at first and knowing he was able to help you feel confident and get things running is exactly what we hope for. Best of luck with your new subscribers, we're rooting for you and we're here whenever you need us. Thanks for the shoutout to Arlon!

5 / 5 Share

April 9, 2026

Store

Aera

Using app

Over 5 years

Total reviews

8

Average rating

4.9

Developer Reply

"Thank you for the five star review! We appreciate your support and are excited to keep helping your business thrive.

5 / 5 Share

April 9, 2026

Store

ZOOZ

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the five stars! We're grateful for your support and look forward to being a long term partner for your business.

5 / 5 Share

April 8, 2026

The customer service is great! Mallory C. helped us with a complicated task, she provided reassurance and a solution every step of the way.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words about Mallory! She is truly a gem on our team and we are so proud to have her representing Recharge. We know complicated tasks can feel overwhelming and we're so glad she was able to provide the reassurance and solutions you needed every step of the way. Thank you for being part of the Recharge family!