Recharge Subscriptions App
Recharge Payments Trusted Subscription App
Rating
4.8
feedback
1,986
chart
#2,111
All reviews
Review RSS Feed
Dec. 13, 2024
Thank you for the five star review! - Ty Bailey | VP of Services
Dec. 11, 2024
Malik provided us with excellent customer service. He was professional. knowledgeable and friendly in his communications and followed up with us as he had promised.
Thank you for the review - and the shout out to Malik! - Ty Bailey | VP of Services
Dec. 10, 2024
Extremely easy to use and when you can’t figure it out, the customer service is quick and efficient. Very happy customer!
Thank you for the five star review! - Ty Bailey | VP of Services
Dec. 10, 2024
excellent customer service
We appreciate your review! - Ty Bailey | VP of Services
Dec. 10, 2024
I had a complicated problem recently and Ola was able to help me figure it out with no problem. Such an easy and reliable platform.
We are glad Ola was able to assist you. Thank you for the review! - Ty Bailey | VP of Services
Dec. 10, 2024
Brilliant App for subscription services with great support on hand.
Thank you so much for the five star review! - Ty Bailey | VP of Services
Dec. 9, 2024
Recharge is awesome. They actually answer their chat messages! They are quick, easy to follow, and answer all your questions. In this day I appreciate humans that respond. Thank you!
We appreciate your review! - Ty Bailey | VP of Services
Dec. 9, 2024
Thank you so much for the five star review! - Ty Bailey | VP of Services
Dec. 5, 2024
We are really happy with REcharge and today i need to chat with support and Matt was amazing helpful
We're so glad to hear that you had a positive experience with our support team! - Ty Bailey | VP of Services
Aug. 7, 2025
Great customer service for technical troubleshooting! Nikola C. was very helpful, thank you!
Thank you for taking the time to leave a five star review - and for the shout out to Jaden! - Ty Bailey | VP of Services
Dec. 4, 2024
Great support from the team as always
We appreciate the shout out to our support team! - Ty Bailey | VP of Services
Dec. 3, 2024
Helpful rep
Thank you for the five star review! - Ty Bailey | VP of Services
Dec. 2, 2024
PROS: - Customer service is always very responsive and helpful. (Shoutout to Zachary!) - Custom bundles and periodic subscriptions have substantially improved store metrics across the board. - Analytics dashboard is easy to navigate and read at a glance. - Good range of integration options with other softwares/apps/services. CONS: - Limited out-of-the-box customization for bundle interfaces. Colors and text can be changed, but changing the layout of the bundle UX interface itself requires coding experience or developer assistance. - Tiered discounts on bundles (add more, save more) cannot stack with other product discounts regardless of settings, due to how Shopify prioritizes discounts.
We appreciate your feedback & review! - Ty Bailey | VP of Services
Dec. 1, 2024
As always, Recharge support provided a prompt and clear solution to my question, streamlining my workflow and making my tasks so much easier.
Thank you for the shout out to our support team! - Ty Bailey | VP of Services
Jan. 27, 2025
Even though there are several workflow exceptions that are hard to find and resolve the overall working of the app and the support team make this app worthwhile investing in. Sydney did a great job on the call and I'm very happy.
We appreciate your feedback and review! - Ty Bailey | VP of Services
Nov. 28, 2024
very helpful with tutorials so I can then help customers on my own
Thank you for your review! - Ty Bailey | VP of Services
Nov. 27, 2024
It keeps evolving and the support is very good. Big shout out to Ola. Often I find with other support apps they have a Quick Look and then you get dropped if it’s too much effort. Ola kept at it and genuinely helped.
Thank you so much for the review - and the shout out to Ola! - Ty Bailey | VP of Services
Nov. 27, 2024
Super quick with replies and efficient.
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Nov. 26, 2024
Great customer support
Thank you for your five star review. - Ty Bailey | VP of Services
Nov. 22, 2024
Nikola Went above and beyond and he fixed my issue that has been going on for about two months. I have nothing but good things to say about him. I highly recommend him. Thank you so much for your help Nikola!
Thank you for the five star review & shout out to Nikola! - Ty Bailey | VP of Services