Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,883
chart
#2,192
All reviews
Rating Breakdown
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Aug. 1, 2023
Does a good job covering bases on subscriptions, and customer support is super helpful and fast in responding to help with solutions
Glad to hear you have had a five star experience with both our app and support team! - Ty Bailey | VP of Services
July 31, 2023
5/5 would recommend recharge! Their support team is A+! Miley W. Helped me today and was awesome! Quick, and efficient! Love working with recharge!
Thank you so much for leaving a five star review - and for your shout out to Miley! We're glad that Recharge has improved your subscription service offerings. - Ty Bailey | VP of Services
July 31, 2023
Great app, has done wonders for our store to build up our recurring revenue, and is helping us generate tons of sales effortlessly. Great support, very well thought out app.
We appreciate you taking the time to leave a five star review! We're happy to hear about your positive experience with both our app and support team. - Ty Bailey | VP of Services
July 31, 2023
Great App for all your subscription needs. Fantastic service from Gordon and the team. Thank you Recharge
We really appreciate you taking the time to leave us a positive review. Extra thanks for the shout out to Gordon! We are glad to hear you've had a good experience with Recharge. - Ty Bailey | VP of Services
July 31, 2023
Recharge has been amazing for us, easy to integrate and use, love the continuous innovation and improvement on the platfrom. Benjamin Grunert has been so supportive and a great account manager to work with.
Thank you so much for the five star review - and for the shout out to Ben! We're glad to hear you've had a positive experience partnering with Recharge. - Ty Bailey | VP of Services
July 29, 2023
Nick from e-shop genius was awesome helping improve subscription navigation for our customers. Great customer service and wonderful communication. Thank you Nick for all of your help!
Thank you so much for taking the time to leave a review! We're glad to hear you've had a positive experience. - Ty Bailey | VP of Services
July 26, 2023
Good app, good customer service - made it very easy to improve revenue for our store & I will continue to use
Thank you so much for taking the time to leave us a five star review! We appreciate the shout out to our hardworking Support team. - Ty | VP of Services
July 26, 2023
I love the app. This has been the backbone of my business. Subscribers are key to sustainable growth, and having easy software to use is even better. The icing on the cake is the customer service!
We're so glad to hear about your positive experience using Recharge! Thank you for the review and the shout out to our Support team! - Ty | VP of Services
July 25, 2023
Recharge has great chat support! Malcolm was very fast at responding & helped me every step of the way. I do wish Recharge offered demos or videos for help since that is always easier to follow along. Pretty easy app to work once you get the hang of it.
Thank you so much for the positive review and for the shout-out to Malcolm! We'll take your feedback into consideration for future support and documentation. - Ty | VP of Services
July 25, 2023
Recharge has been really solid for us. It is easy to integrate, offers unique customizations, and has comprehensive technology. Their support is all remote and typically is sufficient, but sometimes it can take longer than ideal to get issues resolved. Unfortunately, more custom support is only available on the highest tier plan (we are on the pro plan). I think ReCharge would benefit greatly from options for phone support. I also think that for some of the more complex functionalities, more could be done to make it easier to do on your own.
Thank you so much for your review and for taking the time to leave us with your feedback! We will take this into consideration as we continue to evolve our support offerings. - Ty | VP of Services
July 24, 2023
We were looking for a platform where customers had flexibility with their subscriptions and none of the out-the-box packages we tried offered the flexibility we wanted. We have a diverse product range and customer base who have different requirements so bundle building was essential. Recharge did not disappoint and the account support we are getting is excellent.
We are so glad to hear that you've had a positive experience with Recharge! Thank you for taking the time to leave a positive review. - Ty | VP of Services
July 21, 2023
Recharge makes it easy to manage our subscription services! It's been an integral part of our business in driving consistent revenue. Perhaps the most invaluable resource within Recharge is their support team! Any time I have a question or a request, I'm quickly assisted and given concise, direct answers.
Thank you so much for the kind shoutout to our support team. We're very happy to partner with Dr. Squatch on all of your subscription needs! - Ty Bailey | VP of Services
July 20, 2023
We had an issue on the weekend of payment processing for our store and we were thankfully able to get assistance from Recharge about the issue. The Recharge Rep. worked tirelessly to help us overcome our issue and stayed in touch to make sure all went well.
Thank you so much for the kind review and for the shout out to our hard working support team. We're glad that you're having a positive experience with Recharge! - Ty Bailey | VP of Services
July 14, 2023
Excellent app for those who want to offer recurring orders subscription. The team at Recharge is top notch, and their support team will provide you with an amazing assistance! Try it is adopting it ;)
Thank you for the shout-out to our hardworking support team! We're glad to hear about your positive experience with Recharge. - Ty Bailey | VP of Services
July 14, 2023
The best solution on the Market so far! We really enjoyed working with Customer Success Manager John from Recharge who was highly professional and helpful.
We appreciate you taking the time to leave a positive review about your experience with Recharge - and for the shout-out to John! - Ty Bailey | VP of Services
July 10, 2023
Works great and great customer service/support. Interface is easy to work with and we haven't had a problem since launching.
Store
Durable
Using app
10 months
Thank you so much for taking the time to leave a review about your positive experience with Recharge! - Ty Bailey | VP of Services
July 5, 2023
Gordon and Wesley have been extremely helpful in talking me through roadmap changes to the platform and how we can leverage them in the future
Thank you so much for taking the time to leave a review - and a shout out for Gordon & Wesley! We're glad to hear that you've had a positive experience with Recharge. - Ty Bailey | VP of Services
July 3, 2023
We recently migrated our subscribers from one Shopify store to the other. The process was somewhat nerve-wracking and time-sensitive, but the Recharge team (Gordon C and Alex M) were extremely helpful, detail-oriented, responsive, and assisted with the nuances of our specific case. I appreciated that they gave us all the resources to migrate on our own but still made themselves available to answer questions, review the data, and cancel subscriptions on the old store. The process was seamless and went unnoticed by the customers.
We're glad to hear that your onboarding experience has been a positive one. Thank you for taking the time to leave a review and shout out for Gordon & Alex. - Ty Bailey | VP of Services
July 3, 2023
Great customer service! Very helpful in solving issues as they come up and the documentation library is very extensive.
Thanks for taking the time to leave us a review! We're glad to hear that you're having a positive experience with Recharge. - Ty Bailey | VP of Services
July 2, 2023
Excellent app!!!!! The customer service is great as well, specially Bryan! We recommend this app for your website!!!! Thanks for everything!
Thank you for taking the time to provide us with a review of your experience - and for the shout-out to Bryan! - Ty | VP of Services