Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,883
chart
#2,192
All reviews
Rating Breakdown
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June 30, 2023
I spoke with Adam B and I was so glad for his assistance. Fastest customer service through chat I have ever encountered
We appreciate you taking the time to leave a shout-out for Adam and are glad to hear you are enjoying your Recharge experience! - Ty | VP of Services
June 23, 2023
Excellent technical support so far. Integration and customisation also pretty intuitive. So far so good. Recommend.
Thank you for taking the time to leave us a review! Glad to hear that you've had a good experience setting up Recharge - Ty | VP of Services
Aug. 25, 2023
Nikola helped me figure out why a subscription wasn't cancelling. When the first solution didn't work, Nikola tried another method and it worked. Glad for the prompt solution.
Appreciate you taking the time to leave us a review! Glad to hear that Recharge is making your monthly subscriptions easy to manage. - Ty | VP of Services
June 21, 2023
Great app and has added so much value to my website. Great team behind it too, who are only happy to help.
Thank you so much for your shout out to both our app and the team! - Ty | VP of Services
June 20, 2023
From onboarding to support, Recharge has been a great tool for our subscription-based business. Support is outstanding and they are able to prioritize tasks when multiple requests are submitted—a rare feat for a Shopify app. There are cheaper solutions out there, but with Recharge you get what you pay for. As long as they continue providing excellent support and best of class subscription features, we'll be customers.
Thank you for the kind shout out to both our app and the support team behind it! - Ty | VP of Services
June 16, 2023
Our First implementation with Recharge was so smooth and enjoyable and came in ahead of time! I love the flow and project management tool and our Implementation lead Arlon was incredible to work with, responsive, sharp, concise and knowledgeable.
We're really glad to hear that your experience with Recharge has been enjoyable! Thank you so much for the shout-out to Arlon! - Ty Bailey | VP of Services
June 16, 2023
Malik was very informative and helpful. Thank you!!
Thank you so much for the shout-out to Malik! We're glad that he was able to be of assistance and that you're enjoying the Recharge platform. - Ty Bailey | VP of Services
June 8, 2023
Buen servicio de atención al cliente. Buena integración. Nosotros trabajamos una suscripción de café con varias variantes y no ha habido ningún problema. Como mejora propondría que las traducciones se pudieran migrar de un dashboard a otro. Actualmente si quiero actualizar el panel de control debo de volver a escribir todas las traducciones al español que no son pocas.
Gracias por tomarse el tiempo de darnos su opinión. Estamos complacidos de escuchar que hasta ahora está disfrutando de su experiencia con Recharge. Gracias por su comentario adicional. Me aseguraré de proveer la información a nuestro equipo de desarrollo para futuras consideraciones. - Ty | VP of Services
June 6, 2023
Roberto from the support team did an excellent job in providing our requested information. Very helpful!
Thank you for the shout-out to Roberto! We're glad that he was able to set you on the path for success with Recharge. - Ty | VP of Services
June 2, 2023
Excellent work and assistance from Renata V. She was really helpful and kind. She did an excellent job, thank you very much!
Thank you so much for your shout out to Renata - we think quite highly of her as well! Appreciate you taking the time to leave a review. - Ty | VP of Services
May 31, 2023
Very helpful. I was able to resolve my issue right after our email thread. Thanks again for the help!
Thank you so much for your review. We're glad that our support team was able to assist in making Recharge a success for your subscriptions. - Ty | VP of Services
May 30, 2023
Recharge is super easy to install and set up. We been seeing great results already. The customer service is great too.
We really appreciate you taking the time to leave a review of your experience with the app and our team! Glad to hear that Recharge has provided positive results for your subscriptions. - Ty | VP of Services
May 29, 2023
Mallory at Customer Service was very quick to response despite the holiday and provided a step-by-step solution for the problem.
Thank you so much for taking the time to leave a review - and for the shout out to Mallory! We're glad that our team has been able to support you and provide clarity to your inquiries. - Ty | VP of Services
May 23, 2023
thank you for helping me figure things out. I asked how to get to discontinue a customer's subscription
I'm glad our team was able to assist you. Thank you for the positive review of our app! - Ty | VP of Services
May 23, 2023
Been with them for a few years now across a couple of brands and makes navigating the tricky Amazon platform much easier. 10 x better than uploading spreadsheets. Everything seamlessly integrates with Shopify so sales are all in the same place. Customer services are really on it too. Shout out to Vuk!
We are so glad you're enjoying your experience with Recharge. Thank you for taking the time to leave a review - and for the shout out to Vuk! - Ty | VP of Services
May 18, 2023
The recharge support team is great to work with and quick to respond. Not only do we love working with them, but our customers also love the ease of using their platform
Thank you for taking the time to leave us a review - and for the shout out to both our team and our product! We're glad your customers enjoy the ease of their subscription service. - Ty | VP of Services
May 12, 2023
Adam was super helpful and knowledgeable. We were able to fix the issue within just a few minutes. Thanks!
Thanks for taking the time to leave a review - and for the shout out to Adam! We're glad to hear that you've been enjoying your experience with Recharge. - Ty | VP of Services
May 9, 2023
The technical support team thoroughly gets in-depth in helping us resolve our Recharge concern. They provided us with a lot of files that are very helpful. Thank you so much for helping us out!
Thank you so much for the positive feedback and the shoutout to our support team. We are always striving for the highest level of support for our merchants. - Ty | VP of Services
May 6, 2023
5 stars for your powerful flows and automations, along with with the top-notch customer support for it. With your assistance, we've built and run two powerful flows: buy now pay later and a SKU swap automation. Both are a game-changer for businesses like ours that run fixed sequence commemorative coin subscription programs.
Thank you so much for the shoutout to our support team and the features that give our merchants the tools they need for success. - Ty | VP of Services
May 5, 2023
The customer service was quick to follow up and resolved the issue! The agent was able to communicate and resolve the issue.
Thank you for your shoutout to our support team - and specifically to Sydney, the support agent on your ticket. Our team works very hard to ensure our merchants feel supported and that their business is in good hands. - Ty | VP of Services