All reviews

Rating Breakdown

  • 5
    87% (1,740 ratings)
  • 4
    5% (105 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (18 ratings)
  • 1
    6% (112 ratings)

Reviews with Text

  • 92% (1,832)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 6, 2024

I am impressed with the customer service. I needed help and they were on it.

Store

beJoyly

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 5, 2024

Nick from the e-shop Genius has saved my business. With the new shopify checkout policy, we were lost on what to do, our checkout no longer worked! Nick communicated with members of our team and recharge while he troubleshooted the problem. He took video recordings of steps that he needed us to do on our end. Website is now working flawlessly. Extremely happy with such a fast and perfect result. Will definitely use again, thank you!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 5, 2024

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 3, 2025

Amazing application that increased our sales significantly. Their customer service is great, they helped us a lot

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your five star review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 4, 2024

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 1, 2024

We've had Recharge for about a year now. It was a bit of a bumpy start, but it app works so well, and really adds value and convenience for our customers - and saves a ton of time for our customer service team so they're not constantly fixing glitches. The support team is very responsive and helpful as well. We're loving it. Thanks!

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 29, 2024

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Aug. 13, 2025

Customer support have been very helpful in sorting all our queries. Very much appreciated.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 26, 2024

Using app

About 7 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your five star review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 25, 2024

Great tech support team

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 28, 2024

Milutin was very quick to respond and resolved our issue quickly, within 12 hours.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 22, 2024

Great product + customer service!

Store

JUNO™

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 21, 2024

Roberto was super helpful and was able to resolve my problem FAST! Love the support

Using app

Almost 5 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for the five star review and shout out to Roberto! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 17, 2024

Very good customer service

Store

PLETO®

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 16, 2024

We have worked with Nick from the e-shop Genius time and time again, and every single time he gave us excellent support, answered and delivered so quickly, and really thinks along with our requests. Overall, we really recommend and want to give a huge shoutout to Nick!

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate you leaving a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 16, 2024

Jaden W was very friendly and helpful! He took the time to make the necessary changes per our request! Maine Island Soap highly recommends Recharge Subscriptions!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 16, 2024

its great

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 14, 2024

Recharge support reached out within 24 hours and resolved the issue for us.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you leaving a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 10, 2024

Really appreciate the support that Recharge provides, Malik and Brian specifically have been great to work with. Of course, Recharge also works seamlessly with Shopify and provides a pretty dang good customer experience.

Using app

About 1 year

Total reviews

6

Average rating

4.5

Developer Reply

Thank you so much for the review - and the shout out to Malik & Brian! - Ty Bailey | VP of Services

5 / 5 Share

April 24, 2025

Roberto was absolutely amazing! So helpful in answering my questions and then some. Great proactive conversational skills that were MUCH appreciated. Thank you!!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review - and the shout out to Ola & Aum! - Ty Bailey | VP of Services