Recharge Subscriptions App
Recharge Payments Trusted Subscription App
Rating
4.8
feedback
1,993
chart
#2,097
All reviews
Review RSS Feed
April 24, 2025
Roberto was absolutely amazing! So helpful in answering my questions and then some. Great proactive conversational skills that were MUCH appreciated. Thank you!!
We appreciate your review - and the shout out to Ola & Aum! - Ty Bailey | VP of Services
April 23, 2025
I had the privilege of being assisted by Roberto, who provided stellar customer service - going above and beyond tutoring me with valuable knowledge in navigating the Merchant and Customer Portals. Roberto demonstrated great listening skills and professionalism with clear insight, while providing exceptionally helpful information to me and my colleague.
Thank you for the five star review - and the shout out to Taylor! - Ty Bailey | VP of Services
Aug. 9, 2025
Mariah from Recharge Technical Support was super helpful with my issue and provided a swift resolution. Support is great.
Thank you for your review - and the shout out to John! - Ty Bailey | VP of Services
Oct. 9, 2024
Ola was super helpful and took me step by step to help us solve our issue. Thanks again Ola!
We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services
Oct. 8, 2024
Tech support was very helpful!
Thank you for the review! - Ty Bailey | VP of Services
Oct. 7, 2024
Great customer service, Matt was very helpful!
Thank you for your review and shout out to Matt! - Ty Bailey | VP of Services
Oct. 7, 2024
Vinse has been super helpful with onbaording us onto retain with recharge - cydney and Tatiana have also been syper helpful friendly and helped us optimise - the support has been excellent
Thank you so much for your review! - Ty Bailey | VP of Services
July 2, 2025
Very capable for large subscription stores.
Thank you for your review! - Ty Bailey | VP of Services
Oct. 3, 2024
Pierre was very helpful in assisting us with our customer's concerns. He even sent a follow-up email confirming if the issue was resolved. Thank you, Pierre! I appreciate your fast and kind assistance.
We appreciate your review! - Ty Bailey | VP of Services
Oct. 2, 2024
I had trouble recently with getting the right reports and changing user access rights. Yajaira was super helpful in resolving these issues and also this was done very quickly. It is comforting to know that the support team are able to help when needed with minimum of fuss.
Thank you for the five star review! - Ty Bailey | VP of Services
Sept. 27, 2024
max did a great job helping me out! answered my question perfect with screen shots, exactly what I needed!!!
Thank you for the five star review and the shout out to Max! - Ty Bailey | VP of Services
Aug. 22, 2025
The support was perfect and reply very quickly !
We appreciate your review! - Ty Bailey | VP of Services
March 21, 2025
Got on a live chat with Jaden Walker and was able to resolve my issue quickly and smoothly. Very knowledgeable and nice.
Thank you for your review and shout out to Jaden! - Ty Bailey | VP of Services
Sept. 26, 2024
Great app that’s easy to set up and manage. Any issues you come across they have a great support team to get it sorted for you quickly.
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Sept. 26, 2024
Jaden Walker - Support was spot on and perfect. Knew their stuff and very well trained!
We appreciate your review and shout out to Jaden! - Ty Bailey | VP of Services
Sept. 25, 2024
Jaden was super quick and helpful!
Thank you for your review - and for the shout out to Jaden! - Ty Bailey | VP of Services
Sept. 25, 2024
Thank you for your five star review! - Ty Bailey | VP of Services
June 4, 2025
helpful
Thank you for the five star review! - Ty Bailey | VP of Services
Sept. 25, 2024
Thanks for your quick and very sharp help when I contacted the customer service !
We appreciate your review! - Ty Bailey | VP of Services
Sept. 24, 2024
This is specifically about support, not much experience with the workings of the app itself yet. I was having trouble reading and comprehending all the information on the upcoming Shopify Checkout Integration. Got on support and Ola was totally professional and courteous in walking me through my questions bit, by bit, by bit. Some she reasonably couldn't address. Greatly appreciate them.
Thank you for taking the time to leave a review - and for the shout out to Ola! - Ty Bailey | VP of Services