All reviews

Rating Breakdown

  • 5
    85% (1,597 ratings)
  • 4
    6% (113 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 14, 2022

Recahrge is great with great support Team. They helped us with our 3 websites now we are using the check out cart by recharge and we are very happy . We manage multivitamins subscriptions Would recommend to anyone , I believe that is the best service on the market .

Using app

About 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Recahrge is great with great support. They helped up launch our new website with great expertise. Would recommend to anyone

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

We use Recharge to handle the rebillings of our rolling beer club memberships both quarterly and annually. Hats off to our account manager Gordon C. for holding our hands through the complexities specific to our business and for identifying improvements in our process as we move forward. Great customer service and knowledge.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

I had a great experience working with Nick from e-Shop Genius. I needed to troubleshoot some coding for my subscription checkout and he was very responsive and helped me find a solution.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

We use Recharge to process monthly and yearly charges as part of our membership program. Everyone we've worked with has been great help, especially Gordon. Recharge is easy to navigate for customers and for us on the backend. The few times we've needed help with something we have received it in a timely manner.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

We made the switch from a popular subscription service to Recharge and it was the best move ever!! Our subscriptions have gone way up already in just a week. The support team is by far one of the best support teams I've worked with. I was able to get the migration and setup done with the help of their team and I'm not a developer, just a somewhat tech savvy person. I've had a few user-error things happen and they've helped me quickly and always respond right away. So happy we made the switch and I know my customers are too!

Using app

15 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

This app is really great for managing our customer subscriptions. We've used different apps before but this is the best so far not to mention how easy to navigate around its platform. I also want to emphasize that they have the best support system as well. Really love it.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 23, 2022

We just launched on Recharge and the support was great. Even after launch...our growth account manager helped us solve issues that came up and was super responsive.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

Zach and Bryan and the rest of the team that helped us migrate over, have been great to work with! It only took me a few weeks to migrate over! You just need to stay on top of both your old app and new app and make sure your .csv is staying up-to-date on two platforms side-by-side. Tedious? Yes! Especially if you don't know what you are doing. However, they explain everything and response time is FAST! Once we migrated over, small little issues arose but those were handled just as fast! After migration, I realized that my current Shopify theme wasn't looking too great and needed help switching themes. Well, once again, contacted Recharge and BOOM! - Bryan and his team helped me with integrating our new theme and adding the necessary widgets/links. Having the Recharge subscription app is like having a Mercedes Benz with their Top of the Line Service providers - making sure all the bells and whistles are working at Top Performance. Keep in mind we are a small company too! Recharge could have easily put us on the back burner knowing we aren't going to be making them much money anytime soon. (I know other apps that do this!) I just wish I would've migrated over SOONER! Thanks guys! Ocean blessings from The Oceanista Family Southern California

Using app

Over 2 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Aug. 17, 2022

Works great! We use it in 3 different stores :) Every time you need support, they reply and help you ASAP!

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Excellent, fast customer service. Some data redundancies that can make entry a chore, but overall does exactly what we need.

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2022

Super Super Helpful getting us set up! We appreciate their great communication and the one on one help.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2022

This app is PERFECT for subscriptions. We have been using in our shop for about 2 years now and runs very smoothly. Their customer support is BEYOND helpful and very responsive!

Using app

Over 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

July 28, 2022

The Guided Launch process made migration easier than I ever would have expected. The support received from John in the Recharge Launch team was fantastic; fast response times, thorough explanations and flexibility to work across our timezones. We're looking forward to our customers experiencing the improved customer portal and overall subscription experience, with the features that Recharge has available.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2022

Miley was fantastic and very patient when I was asking a million questions. She managed to successfully integrate the Shopify <> Recahrge checkouts with no issues and no time down. Very impressed. Thanks!

Store

DASH

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 22, 2022

Customer service was excellent in helping with my subscription products, in a timely manner. I recommend the Recharge app. for your e-commerce business needs.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2022

Had the best service experience with Juan from ReCharge support. He solved an extremely complicated issue for us within a couple of hours — and it's a testament to the level of service that ReCharge provides.

Store

Prima

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

July 21, 2022

Highly recommend this app! The support staff are very helpful and prompt with their responses. They are the best!

Store

Wrappr

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 20, 2022

A really good app helps me to build subscriptions, I tried many other apps and finally chose this one, the support team helped me a lot too.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2022

Great app. Incredible amount of customization options. Everything is convenient and very clear. The support team is always in touch and very active. I recommend. If you need a similar tool - this is a good choice.

Using app

About 2 months

Total reviews

1

Average rating

5.0