All reviews

Rating Breakdown

  • 5
    88% (1,743 ratings)
  • 4
    5% (102 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (113 ratings)

Reviews with Text

  • 92% (1,833)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 13, 2024

Great customer service!

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

Aug. 9, 2024

Juan C. was very helpful with making some edits to my widget. The team at recharge is very responsive and a pleasure to work with.... Also, we love there new Ai Features for retention.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Aug. 5, 2024

Amazing experience -fast, friendly service that got my problem solved!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Aug. 2, 2024

Using app

Over 3 years

Total reviews

12

Average rating

5.0

Developer Reply

Thank you for your five star review. - Ty Bailey | VP of Services

5 / 5 Share

July 31, 2024

customer service helped us navigate issues with our site in a timely manner. I was impressed!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

July 29, 2024

Recharge is a huge part of our business and they provide amazing customer support. Even when their customer support team doesn't have an answer to a question, they will work with you to help you find an answer.

Using app

About 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your five star review! - Ty Bailey | VP of Services

5 / 5 Share

July 25, 2024

The process of switching over to Recharge started off a little rocky, but once Vinse took over the process for us, everything went perfectly, doing everything that needed to be done, taking the workload away from us. The switchover was executed without fault. As well as things going without a hitch from a practical sense, Vinse also made us feel confident there wouldn't be any problems, as the start of the process left us a little nervous as a small business, but everything was great.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

July 23, 2024

I had an issue with the widget not showing up on my site, and Norm was able to help me quickly identify the problem. The expertise and prompt assistance made the process smooth and efficient. I appreciate the support and highly recommend their services.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

July 21, 2024

Support is fantastic!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your shout out to the Support team! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 25, 2025

Vinse was a fantastic resource while we were migrating; thanks again1

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review - and the shout out to Vinse! - Ty Bailey | VP of Services

5 / 5 Share

May 20, 2025

Snežana A. was so helpful when it came to understanding my contract and my choices. We've been with recharge for 9 months now and it's made a big difference in our billing experience with customers. The team is always helpful, but Snezana really stood out!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback and five stars! - Ty Bailey | VP of Services

5 / 5 Share

Aug. 15, 2025

Yajaira helped us troubleshoot an issue with one of our customers. I really needed and appreciate their support!

Using app

Almost 10 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

July 17, 2024

Great Customer Service! Jenalyn helped me set up the product page and fixed some issues with the widget. Now we will test the app and see how it goes. Thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your five star review and shout out to Jenalyn! - Ty Bailey | VP of Services

5 / 5 Share

July 16, 2024

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! - Ty Bailey | VP of Services

5 / 5 Share

July 12, 2024

Nick from e-shop genius was amazing to work with and handled everything perfectly.

Using app

About 5 years

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate you leaving a review! - Ty Bailey | VP of Services

5 / 5 Share

July 11, 2024

Très bon service

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! - Ty Bailey | VP of Services

5 / 5 Share

July 10, 2024

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

July 10, 2024

We had been dealing with the unfortunately complicated conversion between Shopify and Recharge. We really didn't want to change anything, but we basically had no choice but to convert. Already the recent price increases makes Recharge inaccessible for small businesses, but it was like we had no choice. Dealing with Recharge support was super confusing, as they were talking to us like we were developers (when that's really not the case and we asked them to explain things in plain English/layman's terms). It sounded like it would be super easy, but in reality, it wasn't. When we ran into troubles and our website stopped working properly, Recharge luckily referred us to Nick at e-shop Genius. This 5-star review is only for Nick and his work. He helped us fix the website super quickly and got everything back on track seamlessly. He is responsive, expeditious, and friendly. We couldn't have done it without him!

Store

LXMI

Using app

Almost 8 years

Total reviews

4

Average rating

2.8

Developer Reply

We appreciate you taking the time to leave a review of your experience with Recharge! - Ty Bailey | VP of Services

5 / 5 Share

July 9, 2024

Fast customer service. Randy was very helpful!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the five stars! - Ty Bailey | VP of Services

5 / 5 Share

July 8, 2024

Kick ass service. Loved it

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services