Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,883
chart
#2,341
All reviews
Rating Breakdown
July 20, 2022
It's a good tool and Adam from the support team was super helpful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
July 19, 2022
Always have a great experience with their CS answering my questions quickly and thoroughly. They always follow up and ensure I am satisfied with their support. Could not recommend more!
July 17, 2022
this app has great customer service and customizability. their team went above and beyond to assist us in changing our UX
July 14, 2022
I am so happy we found Recharge Subscriptions App. It's so user friendly, not only for me as the business owner, but more importantly for our customers. The subscription process is seamless and its really easy for customers to edit and change up their monthly subscriptions. Highly recommend!!
July 14, 2022
Big help in sales and analytics. Customer support is actually helpful too! Looking forward to moving forward w/ them for a while!
July 13, 2022
Customer service is great! Specific shout out to Rachel D. who took signficant time to patiently and efficiently answer several questions that I had. Not just extremely helpful and nice to speak to, but most importantly every question got resolved! Thanks Rachel
July 9, 2022
Really helpful support from the team - and some nice online documentation and FAQs where I could find answers myself.
July 8, 2022
I used this app to ask about a payment question, Jenalyn was a huge help as she walked me thru every step and we reconciled my problem, a huge shout out to her. Thank you.
July 6, 2022
Great app, works seamlessly. Customer Service was quick and very helpful to resolve any issues we've had
July 5, 2022
I received clear helpful and prompt assistance from Gordon from the Recharge team. I was really impressed and grateful. Finding this tool really useful overall, and love the functionality of the portal.
July 5, 2022
Recharge is great! And the support team is also wonderfully responsive, shout out to Erica! The only thing that could make it better is if all the apps and Shopify could all communicate well, we had to make a few tweaks/workarounds to get local delivery working with subscriptions. Overall, really great product.
July 5, 2022
great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
July 5, 2022
Usually can’t stand dealing with customer support teams on Shopify apps, but Recharge is the exception. Anytime I need to reach out about something, they reply quickly and with a helpful answer specific to my issue.
July 5, 2022
Eduardo M. solved our integration issue quickly. His attention to detail and quick response was the best experience we've had with ReCharge support in over 3 years. Hope we get more service like he provides.
June 28, 2022
Juan C was extremely helpful with my support request, he went above and beyond to assist me and kept me informed of his progress.
June 26, 2022
Recharge is not only a great tool for my Shopify store, but the support staff goes above and beyond to help. I have needed assistance on multiple occasions and they always have someone knowledgeable and friendly to help day or night.
June 23, 2022
The support team went above and beyond to help me fix my problem. App does exactly what it's supposed to
June 23, 2022
A great app with prompt service. I was using a competitor for quite a few years though they weren't helping and didn't seem to be working on the product for the future, I can see that this appears to be different for ReCharge. A good product worth the hassle of swapping service.
June 23, 2022
Matt was a great help to us! Very efficient, professional, and kind. Happy to have him apart of your team! Thank you again!
June 23, 2022
They always proivde great customer service! Speedy and easy to understand. Thank you for your help .