All reviews

Rating Breakdown

  • 5
    88% (1,743 ratings)
  • 4
    5% (102 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (113 ratings)

Reviews with Text

  • 92% (1,833)
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5 / 5 Share

July 8, 2024

Irving was so fast to respond and resolved my issue quickly!

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review! - Ty Bailey | VP of Services

5 / 5 Share

July 8, 2024

Parfait ! Retour rapide

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

July 5, 2024

Using app

About 9 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! - Ty Bailey | VP of Services

5 / 5 Share

July 4, 2024

Eduardo M really went above and beyond on the support for me, his help saved me so much stress and i cannot thank him enough! He is a super hero!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a review - and for the shout out to Eduardo! - Ty Bailey | VP of Services

5 / 5 Share

July 3, 2024

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

July 3, 2024

They are great to work with, we have been with them probably since the beginning of time (2017) and we have no plans of moving away from them! Best in the business and always very helpful!

Store

Ellie

Using app

Over 7 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the five star review - and for your partnership through the years! - Ty Bailey | VP of Services

5 / 5 Share

July 3, 2024

Ola helped me so much but resolving my technical problems in a very quick manner. I appreciate the assistance!

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

June 30, 2024

Costumer support is top-notch!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the shout out to our hardworking support team! - Ty Bailey | VP of Services

5 / 5 Share

June 28, 2024

Kiki was awesome! Very thorough and friendly!

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

June 26, 2024

Jenalyn got my problem solved really quickly — super glad to have switched over to ReCharge. My subscriptions are so much easier to manage now.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your five star review - and the shout out to Jenalyn! - Ty Bailey | VP of Services

5 / 5 Share

June 27, 2024

I have a great experience with Recharge. Despite a short timeframe for our launch, Vinse Ridenour and the team responded to my questions very quickly. Highly recommended!

Store

KIIMA

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you sharing your experience! - Ty Bailey | VP of Services

5 / 5 Share

June 25, 2024

Customer Support was excellent and we are a new client of recharge. My direct contact was Mallory C at recharge and she was professional, helpful, courteous and fast. Having spent time with other support services from other companies, Mallory's customer care really stood out. She addressed the situation expertly and quickly and kept me constantly updated on the progress of my ticket. Mallory also flawlessly reported back to me in a timely fashion on specific developments as she promised. Promises made were promises kept. I am completely satisfied (and impressed) by the service I received and I give my highest commendation to Mallory.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a review - and for the fantastic shout out to Mallory! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 26, 2024

Recharge support is fantastic. We were with a smaller subscription management company prior and it might be days before we heard back from them. Recharge does a great job at prioritizing support tickets and replying promptly, even to low level issues.

Using app

10 months

Total reviews

8

Average rating

4.9

Developer Reply

We appreciate your feedback! - Ty Bailey | VP of Services

5 / 5 Share

June 24, 2024

their customer service team (namely Kiki) went outside of their scope to provide assistance for our website. truly appreciative!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the shout out to the Support crew - especially Kiki! - Ty Bailey | VP of Services

5 / 5 Share

June 24, 2024

Great bot (which is rare). Turned over to quality customer support quickly. Very satisfied with the experience.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 2, 2025

great and fast support

Using app

Over 5 years

Total reviews

6

Average rating

5.0

Developer Reply

We appreciate the five star review! - Ty Bailey | VP of Services

5 / 5 Share

June 17, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

June 17, 2024

Great support from Juan C. with great explanations. Quick replies and very good advice on the technical part. I totally recommend :)

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the five star review - and the shout out to Juan! - Ty Bailey | VP of Services

5 / 5 Share

June 16, 2024

Great app and super helpful team! Would recommend.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your kind words and review. - Ty Bailey | VP of Services

5 / 5 Share

June 16, 2024

Issue resolved with customer support.

Store

SOFLETE

Using app

Over 7 years

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services