All reviews

Rating Breakdown

  • 5
    88% (1,846 ratings)
  • 4
    5% (107 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (116 ratings)

Reviews with Text

  • 90% (1,900)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 9, 2024

Recharge is awesome. They actually answer their chat messages! They are quick, easy to follow, and answer all your questions. In this day I appreciate humans that respond. Thank you!

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 9, 2024

Store

DIJO

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 5, 2024

We are really happy with REcharge and today i need to chat with support and Matt was amazing helpful

Store

Caboo

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that you had a positive experience with our support team! - Ty Bailey | VP of Services

5 / 5 Share

Aug. 7, 2025

Great customer service for technical troubleshooting! Nikola C. was very helpful, thank you!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a five star review - and for the shout out to Jaden! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 4, 2024

Great support from the team as always

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the shout out to our support team! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 3, 2024

Helpful rep

Using app

Almost 7 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 2, 2024

PROS: - Customer service is always very responsive and helpful. (Shoutout to Zachary!) - Custom bundles and periodic subscriptions have substantially improved store metrics across the board. - Analytics dashboard is easy to navigate and read at a glance. - Good range of integration options with other softwares/apps/services. CONS: - Limited out-of-the-box customization for bundle interfaces. Colors and text can be changed, but changing the layout of the bundle UX interface itself requires coding experience or developer assistance. - Tiered discounts on bundles (add more, save more) cannot stack with other product discounts regardless of settings, due to how Shopify prioritizes discounts.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback & review! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 1, 2024

As always, Recharge support provided a prompt and clear solution to my question, streamlining my workflow and making my tasks so much easier.

Store

Örlö

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the shout out to our support team! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 27, 2025

Even though there are several workflow exceptions that are hard to find and resolve the overall working of the app and the support team make this app worthwhile investing in. Sydney did a great job on the call and I'm very happy.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

We appreciate your feedback and review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 28, 2024

very helpful with tutorials so I can then help customers on my own

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 27, 2024

It keeps evolving and the support is very good. Big shout out to Ola. Often I find with other support apps they have a Quick Look and then you get dropped if it’s too much effort. Ola kept at it and genuinely helped.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review - and the shout out to Ola! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 27, 2024

Super quick with replies and efficient.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 26, 2024

Great customer support

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your five star review. - Ty Bailey | VP of Services

5 / 5 Share

Nov. 22, 2024

Nikola Went above and beyond and he fixed my issue that has been going on for about two months. I have nothing but good things to say about him. I highly recommend him. Thank you so much for your help Nikola!

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the five star review & shout out to Nikola! - Ty Bailey | VP of Services

5 / 5 Share

March 3, 2025

Dan was amazing! Fast responses, very helpful, and pleasant to work with. :)

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 19, 2024

Phenomenal app with lots of functions and a great support team that guides you through the entire process.

Store

RESPIRA

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 19, 2024

We've used Recharge for a few years, without a doubt they are the best Shopify subscription app. The product is frequently updated, and the support provided is quick, efficient, and genuinely helpful. We recently merged two instances of Recharge together, and the support from the Migration Team was second to none - big shoutout to Alex M for all his (very patient) help.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 19, 2024

Recharge app meets our requirements in terms of the subscription model. We had a smooth implementation with the Recharge team, and all our technical concerns were addressed with the help of Vinse Ridenour, our dedicated Implementation Engineer, and Braxen McConnell, our Account Executive. Recharge is highly recommended as one of the Ecom tech stacks, especially since it’s fully integrated with other third-party Shopify apps like Gorgias and Klaviyo.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 15, 2024

Great integration with Shopify. Easily customisable. Great Support

Using app

Over 2 years

Total reviews

5

Average rating

3.4

Developer Reply

Thank you for your review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 14, 2024

I was fed up today trying to learn how to manage our new Shopify store to teach our customers how to manage it. After hours on chats with other APPs I finally made it to Recharge to help with subscriptions. Irving O was so helpful and quick to help. I was frustrated and did not know how to change a setting and he did it for me and fixed my problems in less than 10 minutes. Thank you for the wonderful customer experience.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave your review! - Ty Bailey | VP of Services