All reviews

Rating Breakdown

  • 5
    88% (1,846 ratings)
  • 4
    5% (107 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (116 ratings)

Reviews with Text

  • 90% (1,900)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 13, 2024

Our recent experience with Nick from e-shop Genius was nothing short of a rescue mission. When a sudden change in Shopify's checkout policy left our team scrambling, Nick stepped in and turned things around. He seamlessly coordinated with our team and Recharge, diagnosing the issue with expertise and precision. What stood out was his proactive communication. Thanks to Nick's swift action, our website is back to running smoothly. We're thoroughly impressed with the efficiency and excellence of his service. We’ll undoubtedly be turning to him again—our heartfelt thanks to Nick and the e-shop Genius team!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 12, 2024

The team member did a great job looking into my query, professionally responding with all the necessary information and fixing the problem. Was very helpful.

Using app

Over 2 years

Total reviews

4

Average rating

3.8

Developer Reply

Thank you so much for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Aug. 6, 2025

Speedy and helpful

Store

Kismet

Using app

Over 1 year

Total reviews

3

Average rating

3.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 11, 2024

Great Team Support! I was struggling with some domain problems and the team support (Irving) helped me to resolve them. I recommend 100%

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the five star review and the shout out to our support team! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 9, 2024

Excellent platform and customer service.

Store

Codeage

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 8, 2024

EXCELLENT APP! I've been using it for years. It's perfect for dealing with B2C subscriptions. Our nutrition bar customers love it! Noura Salman, CPA of SuperFreshies.com and @NouraKnowsBest on IG.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 7, 2024

Their support team is fantastic!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the shout out to our support team! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 7, 2024

quick and efficient support team - thanks so much

Using app

Over 2 years

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 7, 2024

Support was helpful as there was some issue with my shipping charges, and support quickly fixed it from the backend.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 6, 2024

Using app

About 8 years

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 6, 2024

I am impressed with the customer service. I needed help and they were on it.

Store

beJoyly

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 5, 2024

Nick from the e-shop Genius has saved my business. With the new shopify checkout policy, we were lost on what to do, our checkout no longer worked! Nick communicated with members of our team and recharge while he troubleshooted the problem. He took video recordings of steps that he needed us to do on our end. Website is now working flawlessly. Extremely happy with such a fast and perfect result. Will definitely use again, thank you!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 5, 2024

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 3, 2025

Amazing application that increased our sales significantly. Their customer service is great, they helped us a lot

Using app

Over 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your five star review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 4, 2024

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 1, 2024

We've had Recharge for about a year now. It was a bit of a bumpy start, but it app works so well, and really adds value and convenience for our customers - and saves a ton of time for our customer service team so they're not constantly fixing glitches. The support team is very responsive and helpful as well. We're loving it. Thanks!

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 29, 2024

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Aug. 13, 2025

Customer support have been very helpful in sorting all our queries. Very much appreciated.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 26, 2024

Using app

About 7 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your five star review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 25, 2024

Great tech support team

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services