All reviews

Rating Breakdown

  • 5
    88% (1,744 ratings)
  • 4
    5% (103 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (113 ratings)

Reviews with Text

  • 92% (1,833)
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5 / 5 Share

June 16, 2024

Issue resolved with customer support.

Store

SOFLETE

Using app

Over 7 years

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

June 12, 2024

I do not want to give this app the 5 stars as I was really frustrated with the very messy conversion process that was forced on me by Recharge and Shopify. However, the 5 stars are solely for Nick, from the e-shop Genius, (as I don’t know where else to leave the review) who really saved this project for me. We had custom code that changed the way my site functioned and Nick was very considerate in understanding all the frustrations and was very helpful in providing specific guidance in order to get to solutions. He even got on a call with me to take time to understand the issues. Working him with was very easy, and I will without a doubt work with him again for other tasks. The new pricing of the app does not justify the service imo esp for my small business, but I have no choice and they know it. However, Nick has helped me work through the errors and has been a lifesaver!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave your feedback. - Ty Bailey | VP of Services

5 / 5 Share

June 11, 2024

I've been using the Recharge Subscriptions app for our business, and it has been an absolute game-changer. The seamless integration with Shopify and the intuitive user interface make managing subscriptions incredibly easy. The app's robust features allow me to customize subscription plans, automate recurring payments, and provide a top-notch experience for my customers. The support team is exceptional, always quick to respond and resolve any issues. Thanks to Recharge, my business has seen a significant increase in customer retention and satisfaction. I highly recommend this app to anyone looking to streamline their subscription management process!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

June 11, 2024

Support team responds quickly and helpfully, and new features are regularly added, making it even better for merchants.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

June 7, 2024

Great customer support!

Store

inflekt

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

June 7, 2024

Recharge has been a game-changer for our Shopify store! Setting up product subscriptions was a breeze, and our customers love the convenience of receiving their favorite items at regular intervals. The interface is user-friendly, making it easy to manage subscriptions and customize intervals to fit our needs. Plus, their customer service is top-notch—responsive, helpful, and always ready to assist with any questions. Highly recommend Recharge for any business looking to add a subscription model!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback and five star review! - Ty Bailey | VP of Services

5 / 5 Share

June 4, 2024

Problems are always resolved in a timely manner. Questions answered within 24 hours. Always had a pleasant experience since 2016!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a review of your experience with us! - Ty Bailey | VP of Services

5 / 5 Share

June 4, 2024

Great help, quick response time. Thanks team!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! - Ty Bailey | VP of Services

5 / 5 Share

June 3, 2024

Great app and great experience with customer support. Nena was super helpful in getting my issues resolved!

Store

Quarter

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your review and the shout out to Nena! - Ty Bailey | VP of Services

5 / 5 Share

June 3, 2024

Absolute necessity for any subscription business. Really good technical support (shoutout to Bryan Nguyen!)

Store

Allermi

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review and the shout out to Bryan! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 9, 2025

Nikola C. from Technical Support was super helpful. Very happy with Recharge. Resolved my issue in just one conversation. Provided guidelines on how to do it and share some links.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review - and the shout out to Nikola! - Ty Bailey | VP of Services

5 / 5 Share

May 29, 2024

The rep Matt Ammirati was very efficient and helpful. Great customer service experience!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a review. - Ty Bailey | VP of Services

5 / 5 Share

May 29, 2024

I recently needed some tech support and was helped by Elijah. It was *hands down* the best support I have ever received. Elijah was prompt, clear, and kind. In 2 emails, Elijah was able to fully solve my problem. I am very impressed.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review - and the shout out to Elijah! - Ty Bailey | VP of Services

5 / 5 Share

Feb. 20, 2025

Vuk was super helpful, with clear and thorough instructions to assist me in finding a solution for my issue.

Using app

Almost 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear about your positive experience! Thank you for your review. - Ty Bailey | VP of Services

5 / 5 Share

March 25, 2025

WOWOWOWOWW... Super impressed with the level of CS. I am new to recharge and Jaden went above and beyond to walk me through every step. Nice job Recharge team.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your five star review! - Ty Bailey | VP of Services

5 / 5 Share

May 24, 2024

Tech support is excellent, Juan C. Helped me today and solved my issue very quickly. Raw Wild Dog Food

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review - and the shout out to Juan! - Ty Bailey | VP of Services

5 / 5 Share

May 23, 2024

Very helpful thank you

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the five star review! - Ty Bailey | VP of Services

5 / 5 Share

May 21, 2024

We migrated from Recharge to Yotpo Subscriptions last year, and realized pretty quickly the mistake we had made. We are now back at Rechage, and excited to see all the new products and features they are rolling out! Jairus at Recharge was especially helpful during the migration process. He clearly explained each step of the process and walked us step by step through a successful migration back to Recharge. Very happy to be back at Recharge!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Very glad to hear about your positive experience. Appreciate the shout out to Jairus! - Ty Bailey | VP of Services

5 / 5 Share

May 21, 2024

Solid reliable app, lots of features that help keep customers happy plus excellent, responsive technical support.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

May 17, 2024

The app and the service is probably the best in the market. It works really well and the setup is very easy. We are using it from years and we've never had a several issue. But the best is the technical support: very skilled, and they are so fast to respond to every request! This is a very crucial aspect to consider when implementing a business critical solution like this one. We're really satisfied with Recharge!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback & review! - Ty Bailey | VP of Services