Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,912
chart
#3,243
All reviews
Rating Breakdown
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Oct. 8, 2024
Tech support was very helpful!
Thank you for the review! - Ty Bailey | VP of Services
Oct. 8, 2024
Great app that meets our subscription needs. The support team have been very helpful when I have had questions or needed some help. As a small business owner who wears many hats, quick and concise support is very important! Thank you
We appreciate your review! - Ty Bailey | VP of Services
Oct. 7, 2024
Great customer service, Matt was very helpful!
Thank you for your review and shout out to Matt! - Ty Bailey | VP of Services
Oct. 7, 2024
Vinse has been super helpful with onbaording us onto retain with recharge - cydney and Tatiana have also been syper helpful friendly and helped us optimise - the support has been excellent
Thank you so much for your review! - Ty Bailey | VP of Services
Oct. 4, 2024
Works well for us!
Thank you for your review! - Ty Bailey | VP of Services
Oct. 3, 2024
Pierre was very helpful in assisting us with our customer's concerns. He even sent a follow-up email confirming if the issue was resolved. Thank you, Pierre! I appreciate your fast and kind assistance.
We appreciate your review! - Ty Bailey | VP of Services
Oct. 2, 2024
I had trouble recently with getting the right reports and changing user access rights. Yajaira was super helpful in resolving these issues and also this was done very quickly. It is comforting to know that the support team are able to help when needed with minimum of fuss.
Thank you for the five star review! - Ty Bailey | VP of Services
Sept. 27, 2024
max did a great job helping me out! answered my question perfect with screen shots, exactly what I needed!!!
Thank you for the five star review and the shout out to Max! - Ty Bailey | VP of Services
Sept. 27, 2024
The support was perfect for me.
We appreciate your review! - Ty Bailey | VP of Services
Sept. 26, 2024
Got on a live chat with Jaden Walker in minutes and was able to resolve my issue with shipping charges quickly and smoothly. Went above and beyond to help in regenerating all of our current orders to match the updated settings!
Thank you for your review and shout out to Jaden! - Ty Bailey | VP of Services
Sept. 26, 2024
Great app that’s easy to set up and manage. Any issues you come across they have a great support team to get it sorted for you quickly.
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Sept. 26, 2024
Jaden Walker - Support was spot on and perfect. Knew their stuff and very well trained!
We appreciate your review and shout out to Jaden! - Ty Bailey | VP of Services
Sept. 25, 2024
Jaden was super quick and helpful!
Thank you for your review - and for the shout out to Jaden! - Ty Bailey | VP of Services
Sept. 25, 2024
Thank you for your five star review! - Ty Bailey | VP of Services
Sept. 25, 2024
Thank you for the five star review! - Ty Bailey | VP of Services
Sept. 25, 2024
Thanks for your quick and very sharp help when I contacted the customer service !
We appreciate your review! - Ty Bailey | VP of Services
Sept. 24, 2024
This is specifically about support, not much experience with the workings of the app itself yet. I was having trouble reading and comprehending all the information on the upcoming Shopify Checkout Integration. Got on support and Ola was totally professional and courteous in walking me through my questions bit, by bit, by bit. Some she reasonably couldn't address. Greatly appreciate them.
Thank you for taking the time to leave a review - and for the shout out to Ola! - Ty Bailey | VP of Services
Oct. 10, 2024
Fast response. Comprehensive and has supported sales growth. -Updated. I needed further support after migrating with old auto-renew products. Juan jumped into chat, and response was friendly, fast, and accurate! Received excellent guidance as well as documentation on how to fix things. Great work!
Thank you for your review! - Ty Bailey | VP of Services
Sept. 23, 2024
Juan gave excellent customer service and solved our issue very quickly.
We appreciate your review! - Ty Bailey | VP of Services