All reviews

Rating Breakdown

  • 5
    88% (1,846 ratings)
  • 4
    5% (107 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (116 ratings)

Reviews with Text

  • 90% (1,900)
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5 / 5 Share

Nov. 28, 2024

Milutin was very quick to respond and resolved our issue quickly, within 12 hours.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 22, 2024

Great product + customer service!

Store

JUNO™

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Dec. 3, 2025

Jack was super helpful and was able to resolve my problem FAST! Love the support

Using app

Almost 6 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for the five star review and shout out to Roberto! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 17, 2024

Very good customer service

Store

PLETO®

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 16, 2024

We have worked with Nick from the e-shop Genius time and time again, and every single time he gave us excellent support, answered and delivered so quickly, and really thinks along with our requests. Overall, we really recommend and want to give a huge shoutout to Nick!

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate you leaving a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 16, 2024

Jaden W was very friendly and helpful! He took the time to make the necessary changes per our request! Maine Island Soap highly recommends Recharge Subscriptions!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 16, 2024

its great

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 14, 2024

Recharge support reached out within 24 hours and resolved the issue for us.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you leaving a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 10, 2024

Really appreciate the support that Recharge provides, Malik and Brian specifically have been great to work with. Of course, Recharge also works seamlessly with Shopify and provides a pretty dang good customer experience.

Using app

About 1 year

Total reviews

7

Average rating

4.6

Developer Reply

Thank you so much for the review - and the shout out to Malik & Brian! - Ty Bailey | VP of Services

5 / 5 Share

April 24, 2025

Roberto was absolutely amazing! So helpful in answering my questions and then some. Great proactive conversational skills that were MUCH appreciated. Thank you!!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review - and the shout out to Ola & Aum! - Ty Bailey | VP of Services

5 / 5 Share

April 23, 2025

I had the privilege of being assisted by Roberto, who provided stellar customer service - going above and beyond tutoring me with valuable knowledge in navigating the Merchant and Customer Portals. Roberto demonstrated great listening skills and professionalism with clear insight, while providing exceptionally helpful information to me and my colleague.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five star review - and the shout out to Taylor! - Ty Bailey | VP of Services

5 / 5 Share

Aug. 9, 2025

Mariah from Recharge Technical Support was super helpful with my issue and provided a swift resolution. Support is great.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review - and the shout out to John! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 9, 2024

Ola was super helpful and took me step by step to help us solve our issue. Thanks again Ola!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 9, 2024

Recharge Subscriptions has been a great partner over the years! Their system and portal is extremely easy to use and has a lot of functionality packed in. I've never had an issue with it not working, so in terms of reliability 10/10. My biggest complaint was that there was a lack of customization to their widget, but they just revamped it allowing you to customize it on so many levels. Props on listening to your clients! Lastly, the reason for leaving my review is their customer support team. I had a really frustrating issue where my product gallery was not showing on my page and it seemed like the Subscription Widget was the cause, but their team stood by me and helped figure out that my theme was injecting some weird code that affected my product gallery. I'm greatly appreciative to Max S. and the developers who helped to figure this out.

Using app

--

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your review and feedback! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 8, 2024

Tech support was very helpful!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 8, 2024

Great app that meets our subscription needs. The support team have been very helpful when I have had questions or needed some help. As a small business owner who wears many hats, quick and concise support is very important! Thank you

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 7, 2024

Great customer service, Matt was very helpful!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review and shout out to Matt! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 7, 2024

Vinse has been super helpful with onbaording us onto retain with recharge - cydney and Tatiana have also been syper helpful friendly and helped us optimise - the support has been excellent

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review! - Ty Bailey | VP of Services

5 / 5 Share

July 2, 2025

Very capable for large subscription stores.

Using app

Over 3 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for your review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 3, 2024

Pierre was very helpful in assisting us with our customer's concerns. He even sent a follow-up email confirming if the issue was resolved. Thank you, Pierre! I appreciate your fast and kind assistance.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services