All reviews

Rating Breakdown

  • 5
    88% (1,745 ratings)
  • 4
    5% (103 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (113 ratings)

Reviews with Text

  • 92% (1,834)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 17, 2024

The app and the service is probably the best in the market. It works really well and the setup is very easy. We are using it from years and we've never had a several issue. But the best is the technical support: very skilled, and they are so fast to respond to every request! This is a very crucial aspect to consider when implementing a business critical solution like this one. We're really satisfied with Recharge!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback & review! - Ty Bailey | VP of Services

5 / 5 Share

May 16, 2024

The best in the business for eComm whether small or big business on Shopify.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your review. - Ty Bailey | VP of Services

5 / 5 Share

Dec. 9, 2024

Great support team (shoutout Irving!), works well, key to our business. Also shoutout Nick from eShopGenius for consistently helping us through any challenges that require a bit more development!

Store

Proper

Using app

Over 4 years

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for the review - and the shout out to Irving! - Ty Bailey | VP of Services

5 / 5 Share

May 15, 2024

Customer support is superb which for me is very important!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the shout out! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 12, 2025

Very good app for subscriptions. Customer Support is stellar!

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

May 14, 2024

Matt was very helpful

Store

Orgain

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the shout out to Matt! - Ty Bailey | VP of Services

5 / 5 Share

May 11, 2024

We have recently transitioned to Recharge and everything has been going great thus far. Vinse helped guide us through the migration process very smoothly. Two thumbs up :)

Store

ELIVIDE

Using app

25 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for leaving a review of your experience! - Ty Bailey | VP of Services

5 / 5 Share

May 10, 2024

MC was super helpful and ensured both we and the subscriber would be happy with the resolution

Store

MORI

Using app

Over 7 years

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate the review -and the shout out to MC! - Ty Bailey | VP of Services

5 / 5 Share

May 9, 2024

Working with Recharge has been great. Straightforward and easy to pick-up, everyone we have worked with has been extremely helpful in getting us on our feet and running.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your five star review! - Ty Bailey | VP of Services

5 / 5 Share

May 9, 2024

Excellent customer service - nice not to talk to a bot!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

May 7, 2024

Recharge Support is very good!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

May 3, 2024

Convenient way to manage subscriptions for customers and increase business opportunities. Customer support has also been great so far!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate the review! - Ty Bailey | VP of Services

5 / 5 Share

May 3, 2024

Great support team, the app is best in class for shopify and the account managers are really helpful with helping you configure, scale and optimise your subscription plans

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

April 22, 2025

Easy to use and integrate tool. While issues are rare, anytime we've had to reach out with a question the support team has been wonderful to work with (quick reply times, great resolutions, and thorough follow-up)!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your review and the shout out to Vinse! - Ty Bailey | VP of Services

5 / 5 Share

May 2, 2024

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the five star review! - Ty Bailey | VP of Services

5 / 5 Share

May 1, 2024

We had a great experience with Jairus Streight, he was super supportive, and our onboarding process was smooth. I would highly recommend Jairus as your onboarding manager.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2024

Our Dev team says: "We have been using Recharge for offering subscriptions on our coffee store for some time now, and I must say we're impressed by the quality of service they provide. The main thing which makes them stand out is their top-notch customer support. I have been personally helped by Nikola C. from the technical support team on several technical issues and I must say he's a pro at what he does! We have recently migrated our store from "Recharge checkout on Shopify" to "Shopify Checkout Integration" and the entire migration and post-migration experience has been smooth because of Nikola and other members of the support team. Not only this, but I have contacted them via live chat and several other email tickets and I have always received blazing-fast responses with practical solutions. The support team is very active when it comes to fulfilling customer's needs, and we are having a great experience over all."

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a review about your experience! - Ty Bailey | VP of Services

5 / 5 Share

April 25, 2024

A+ Support

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2024

Great customer service, love the app and all the features!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 23, 2024

We have been using Recharge since September 2022 and are quite happy with it. Starting subscription business has definately been a great addition to our business. The app is working well. Its my impression that Recharge works continuesly to develop new functionality and improve performance, which is also important for us. Customer services are always very helpful and usually fast to reply. Now with European opening hours its even better. Thanks Nena for your help today.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the five star review and all of your feedback! - Ty Bailey | VP of Services