All reviews

Rating Breakdown

  • 5
    85% (1,597 ratings)
  • 4
    6% (113 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 7, 2022

Better than I expected, including customer service. The app provides a lot of possibilities for how to reduce the churn rate and have happy customers.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2022

Juan was incredibly helpful and went out of his way to help me trouble shoot a few issues I was having. Really appreciate his support and time.

Store

Hilma

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2022

After trying Bold and a few others, this far this is the best subscription app I've used. And great support from the team as well.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2022

Customer service is great! I think CX is what seperates good companies from great companies. Recharge is a great company!

Using app

2 days

Total reviews

3

Average rating

4.7

5 / 5 Share

June 1, 2022

Benjamin responded to help email within minutes telling me my problem was solved as well as how he solved it! By far best customer support I've experienced in a while!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2022

Reached out to ReCharge to assist with a portal login issue. Miley was very quick to assist & resolved it without any stress. Much appreciated.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 31, 2022

Great app and fantastic developer support from Nick at eShop Genius fixing an issue with our widget!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2022

Wonderful app to handle subscriptions on Shopify. The support is also very good and experienced. All in all, good app

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2022

We are quite happy with how recharge enables us to provide subscriptions to our customers. It also integrates well with the other apps we use on the product page

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2022

I reached out to support for help and received help immediately. The support team addressed my issue right away. I'm extremely satisfied with the app, how it helped my business as well as the support when I've needed it.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2022

Excellent subscription/recurring payments app. A massive improvement over previous versions, and other apps. And a special thanks to Dora, who helped us with our international store.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 27, 2022

Fantastic app and amazing service from the ReCharge launch and support teams. A game-changer for customer subscriptions.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2022

This app is great - makes subscriptions easy to manage and their support team is very helpful and responsive. Highly recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2022

Great app for subscriptions to grow our wine club. They keep adding new features that makes it easier to manage subscriptions.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2022

Best customer support I've received in a long time! The team helped me set up my subscriptions initially, and is always the first people I contact when I have an issue I can't figure out. This week Dora worked with me to fix a glitch, and was super patient explaining the issue to me so I'd understand. Highly recommend!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2022

We have been using Recharge for our subscription products since 2018. It has been a great addition to our offering. Simple to use for both us and our customers as well as flexible and adaptable to different requirements. The technical support offered is second to none. Fast and efficient. Really impressive.

Using app

Over 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 24, 2022

I haven't used the app enough to know but the support we have received so far has been very good. Thanks Miley!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 23, 2022

Really helpful customer service. We used Nick Seth from eshopgenius and he solved our little niggles. Highly recommend

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

great customer service / troubleshooting when needed. very easy, quick, and thorough and helped to prevent the issue in the future

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

Vuk was a great help on the chat feature! Very helpful in helping us send our customers links so they can personally manage their subscriptions.

Using app

5 months

Total reviews

1

Average rating

5.0