Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,103
chart
#2,157
All reviews
Nov. 28, 2024
Milutin was very quick to respond and resolved our issue quickly, within 12 hours.
We appreciate your review! - Ty Bailey | VP of Services
Oct. 22, 2024
Great product + customer service!
Thank you for the five star review! - Ty Bailey | VP of Services
Dec. 3, 2025
Jack was super helpful and was able to resolve my problem FAST! Love the support
Thank you for the five star review and shout out to Roberto! - Ty Bailey | VP of Services
Oct. 17, 2024
Very good customer service
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Oct. 16, 2024
We have worked with Nick from the e-shop Genius time and time again, and every single time he gave us excellent support, answered and delivered so quickly, and really thinks along with our requests. Overall, we really recommend and want to give a huge shoutout to Nick!
We appreciate you leaving a review! - Ty Bailey | VP of Services
Oct. 16, 2024
Jaden W was very friendly and helpful! He took the time to make the necessary changes per our request! Maine Island Soap highly recommends Recharge Subscriptions!
Using app
Over 3 years
Total reviews
1
Average rating
5.0
Thank you for the five star review! - Ty Bailey | VP of Services
Oct. 16, 2024
its great
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Oct. 14, 2024
Recharge support reached out within 24 hours and resolved the issue for us.
We appreciate you leaving a review! - Ty Bailey | VP of Services
Oct. 10, 2024
Really appreciate the support that Recharge provides, Malik and Brian specifically have been great to work with. Of course, Recharge also works seamlessly with Shopify and provides a pretty dang good customer experience.
Thank you so much for the review - and the shout out to Malik & Brian! - Ty Bailey | VP of Services
April 24, 2025
Roberto was absolutely amazing! So helpful in answering my questions and then some. Great proactive conversational skills that were MUCH appreciated. Thank you!!
We appreciate your review - and the shout out to Ola & Aum! - Ty Bailey | VP of Services
April 23, 2025
I had the privilege of being assisted by Roberto, who provided stellar customer service - going above and beyond tutoring me with valuable knowledge in navigating the Merchant and Customer Portals. Roberto demonstrated great listening skills and professionalism with clear insight, while providing exceptionally helpful information to me and my colleague.
Thank you for the five star review - and the shout out to Taylor! - Ty Bailey | VP of Services
Aug. 9, 2025
Mariah from Recharge Technical Support was super helpful with my issue and provided a swift resolution. Support is great.
Thank you for your review - and the shout out to John! - Ty Bailey | VP of Services
Oct. 9, 2024
Ola was super helpful and took me step by step to help us solve our issue. Thanks again Ola!
We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services
Oct. 9, 2024
Recharge Subscriptions has been a great partner over the years! Their system and portal is extremely easy to use and has a lot of functionality packed in. I've never had an issue with it not working, so in terms of reliability 10/10. My biggest complaint was that there was a lack of customization to their widget, but they just revamped it allowing you to customize it on so many levels. Props on listening to your clients! Lastly, the reason for leaving my review is their customer support team. I had a really frustrating issue where my product gallery was not showing on my page and it seemed like the Subscription Widget was the cause, but their team stood by me and helped figure out that my theme was injecting some weird code that affected my product gallery. I'm greatly appreciative to Max S. and the developers who helped to figure this out.
Thank you so much for your review and feedback! - Ty Bailey | VP of Services
Oct. 8, 2024
Tech support was very helpful!
Thank you for the review! - Ty Bailey | VP of Services
Oct. 8, 2024
Great app that meets our subscription needs. The support team have been very helpful when I have had questions or needed some help. As a small business owner who wears many hats, quick and concise support is very important! Thank you
We appreciate your review! - Ty Bailey | VP of Services
Oct. 7, 2024
Great customer service, Matt was very helpful!
Thank you for your review and shout out to Matt! - Ty Bailey | VP of Services
Oct. 7, 2024
Vinse has been super helpful with onbaording us onto retain with recharge - cydney and Tatiana have also been syper helpful friendly and helped us optimise - the support has been excellent
Thank you so much for your review! - Ty Bailey | VP of Services
July 2, 2025
Very capable for large subscription stores.
Thank you for your review! - Ty Bailey | VP of Services
Oct. 3, 2024
Pierre was very helpful in assisting us with our customer's concerns. He even sent a follow-up email confirming if the issue was resolved. Thank you, Pierre! I appreciate your fast and kind assistance.
We appreciate your review! - Ty Bailey | VP of Services