Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,883
chart
#2,197
All reviews
Rating Breakdown
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May 10, 2022
We had a number of customers who had their payments stalling as PENDING. Chris looked into this for me and was really helpful and solved my issue very fast and fuss free
May 9, 2022
Easy to set up and manage, especially as a young store working to grow its subscription base on a monthly basis.
May 6, 2022
The customer support team at Recharge is top-tier!! They always respond right away and resolve any issues immediately, and always with a great attitude!
May 5, 2022
A+ subscription app. Highly customizable if you want, or great out of the box. I recommend getting a support package if you want to do some customization. Support team is A+, very smart with Shopify
May 4, 2022
Have just setup and received some great and prompt support from Lia for a few minor tweaks. Look forward to seeing it in action but it shows nicely in the store front so very happy so far
May 4, 2022
We have had multiple issues with customer accounts lately and Shayaan was AHHHHHMAZING in helping figure out what happened with this customer in addition to providing examples and an explanation. This is so helpful for us to further troubleshoot similar scenarios before reaching out to your team. Shayaan was also very nice in the process, didn't come off in any other manner than extremely nice and positive!
May 2, 2022
Matt A offered great support - timely and detailed. Gave me explicit directions about how to create a custom collection to limit what is seen by customers.
May 2, 2022
We have used this app for a while and have no complaints. Customer service is fast, helpful and friendly.
May 1, 2022
Fantastic app for managing subscriptions! Love how easy it is to use. Customer support is great. Special mention Miley W who has been very helpful assisting us to transition to the native Shopify checkout! Excellent service!
April 29, 2022
We have had a pretty great experience with Recharge so far, especially the customer service. I worked with Vinse R for our launch, and he was wonderful! He was SO responsive and helpful, plus he was a pleasure :) Thank you so much!
April 29, 2022
Nice app which helps to manage subscriptions. There are tons of features for advanced users/developers. Great customer support.
April 29, 2022
Nice and efficient customer service. It's been a moment that we have been using their services and we are satisfied.
April 28, 2022
Miley was amazing! Super helpful and made sure my questions were answered and things were fixed. Thank you again for your wonderful help!
April 27, 2022
Outstanding customer support! The entire Recharge team is incredibly knowledgeable and helpful, especially Adam B and Bryan N.
April 26, 2022
Quick response and excellent support! Was able to resolve my issue within the first few email exchanges.
April 26, 2022
Very prompt assistance for queries around functionality and using the workflow tool. Much appreciated Patrick!
April 26, 2022
Bryan Nguyen was very helpful. We could not figure it out via email so he sent me a zoom link and patiently worked with me for over two hours. It was so kind and extremely beneficial. He had great ideas and was very generous with his time.
April 25, 2022
Joey answered my question quickly, thank you so much & please give him a raise! Thanks, Jonathan Made in New Mexico
Using app
18 days
Total reviews
4
Average rating
5.0
April 21, 2022
Le service client de recharge est très réactif ! J'ai eu la chance d'être accompagnée par Juan et il a réglé mon souci en quelques minutes, ce qui est très agréable ! Je les remercie pour ce service de qualité !