All reviews

Rating Breakdown

  • 5
    88% (1,745 ratings)
  • 4
    5% (103 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (113 ratings)

Reviews with Text

  • 92% (1,834)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 27, 2024

Had an issue with css on customization and my Rep Irving O. came through for us and helped us make the changes we needed to.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! Ty Bailey | VP of Services

5 / 5 Share

March 27, 2024

Great support team! Highly responsive and shows great follow-through with any issues.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the review! Ty Bailey | VP of Services

5 / 5 Share

March 26, 2024

All apps have problems but the best thing about this one is that you can connect with Jaden W and get help and the answers you need very quickly compared to other apps. We spent weeks trying to figure out why our new website had a certain "bug". Jaden W was able to fix it in just a few emails in a couple of hours!

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and the shout out to Jaden! Ty Bailey | VP of Services

5 / 5 Share

March 22, 2024

We migrated back to ReCharge after a poor experience with one of the new subscription apps. Our Implementation Engineer, John, was phenomenal in getting us set up. The process entire migration process was thorough and transparent.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear about your positive experience. Thank you for the shout out to John! - Ty Bailey | VP of Services

5 / 5 Share

March 21, 2024

We just recharge to handle our entire business. They are constantly looking for ways to improve and have been very responsive to our needs.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

March 20, 2024

So happy swapping over to Recharge, right from the start the team has been helpful and our Implimentation manager Jairus was helpful from onboarding to going live. Knowing I can reach out 24 hours a day to the team if I have an issue is one of the biggest bonuses.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear about your positive experience with Recharge! - Ty Bailey | VP of Services

5 / 5 Share

March 20, 2024

Excellent onboarding process and customer service. We had incredible help with getting set up, thank you Vinse! The whole team has been very helpful and attentive.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review and shout out to Vinse! - Ty Bailey | VP of Services

5 / 5 Share

March 20, 2024

very helpful customer service!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

We appreciate the review! - Ty Bailey | VP of Services

5 / 5 Share

March 20, 2024

Our Shopify store have been using Recharge for a long time now, even before I took over as the team's e-coms guy. I've just gotten the Recharge team to switch us to the new checkout system and it's been great, so it's the right time for me to drop a review! It's easier for me to control, and it's a new clean look on our order confirmation pages. Customer service was amazing, thanks to Mariah and team!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a review and a shout out to Mariah! - Ty Bailey | VP of Services

5 / 5 Share

March 19, 2024

I just love love love this APP! I installed this when I opened my store and it has been nearly seamless. If I can a question of concern, Customer service is very quick and thorough to resolve my issue. I will continue with Recharge as long as they suit my needs! Thanks so much!!!

Using app

Over 2 years

Total reviews

4

Average rating

4.5

Developer Reply

Thank you so much for the review! - Ty Bailey | VP of Services

5 / 5 Share

March 19, 2024

Nena was very helpful in resolving my issue and answering my questions.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave a review. - Ty Bailey | VP of Services

5 / 5 Share

March 18, 2024

Recharge has been a really effective service to use for selling subscriptions. Their support team is very responsive and helpful with our questions. There are some limitations with the service, but overall we've enjoyed using Recharge for over 5+ years!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear about your positive experience. Thank you for sharing! - Ty Bailey | VP of Services

5 / 5 Share

March 18, 2024

Recharge has been wonderful to work with. They are always providing great technical support and service and are always releasing new features. I really like working with them.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

March 15, 2024

Ótimo atendimento

Store

Natura

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate the five star review! - Ty Bailey | VP of Services

5 / 5 Share

March 15, 2024

Great app, really help us up our subscription game. Just had to deal with customer service and they got it all sorted on live chat. would highly recommend.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

March 14, 2024

Great app, easy to use and the support is super helpful!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to hear about your positive experience! - Ty Bailey | VP of Services

5 / 5 Share

March 14, 2024

My experience was a 5 star! Amber P was super attentive and quick to respond and solve my problem. Thank you so much Amber! :)

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review and a shout out to Amber! - Ty Bailey | VP of Services

5 / 5 Share

March 14, 2024

Great help from Miley, great Customer Success !

Store

Bleen

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review and a shout out for Miley! - Ty Bailey | VP of Services

5 / 5 Share

March 14, 2024

Great app, easy to use. Always improving the experience.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the review! - Ty Bailey | VP of Services

5 / 5 Share

March 13, 2024

Thank you Malik!

Using app

Over 7 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave five stars and a shout out for Malik! - Ty Bailey | VP of Services