All reviews

Rating Breakdown

  • 5
    85% (1,597 ratings)
  • 4
    6% (113 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 20, 2022

Kevin, Alex and Bryan have provided excellent customer support on several recent issues. They are very quick to respond, friendly, very helpful and professional. Great customer service!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2022

The app works fantastic. Super pro. The support team is top-notch. Answers super fast and is proactive with your problems. Recommend 100%!

Using app

6 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 19, 2022

Over time this app has gotten better and better with the new upgrades and features added, and I am excited for what is to come. I have recently reached out to the support team for help several times, and they have always been super prompt and helpful.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2022

Meredith M. was sooo quick and helpful! Wish I could have her always around to help answer our recharge questions!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2022

Working with Recharge is a refreshing change from most Saas experience I've had. Patrick helped answer my question directly and quickly, and I was able to keep going on my site without having to wait. It was great have such quick turnaround and getting the answer I needed without the usual games most apps play, like sending you to endless rounds of faqs, community groups, etc.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2022

Received wonderful assistance setting up our account. Our customer migration was a breeze, thanks to Julmar!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2022

Always the best support! Juan C. and everyone I have talked to at recharge provide the best support hands down. From API help to simple things like workflow and discount codes the support team has every answer. Highly recommended after using some of the other top subscription platforms!

Store

Mendi

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2022

Reached out to Customer Service, and was helped by a wonderful Customer Service Rep named Juan. Thanks for your quick help and reply!

Using app

5 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Nov. 15, 2022

I recommend Nick from E-shop genius – he always responds swiftly to any communication and completes tasks very quickly. Also, to date he has always been able to complete any website task I have requested. Recommend E-shop genius without hesitation. Matthew

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2022

I really appreciate Vuk's assistance in answering questions about my subscription. He was super helpful and I'm very happy with his service.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2022

Overall we are very pleased with Recharge. It does require some knowledge to be able to navigate the app. Their support has been great whenever we needed help!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2022

Milos was incredibly helpful and solved my problem very quickly! Thanks for great customer service..

Store

Coterie

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2023

I use their chat customer support service and always get a quick response! Their support team is very knowledgeable, friendly, and great!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2022

Great addition to our store and gives us everything we need to manage subscriptions. Support is also fantastic

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2022

Recharge has been a great addition to my business and their customer support team has been very helpful in getting me started, especially Juan C. Thank you and I highly recommend this service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2022

Great app, great customer service. Very efficient at responding and has been a great addition for our website.

Store

Olly's

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2022

This app has been a game-changer for us. It's streamlined the subscription process and is managing it smoothly. Our customers love it and we've seen a huge uptick in our subscription orders. The support is second to none. Timely and clear responses. Feels like the recharge team is part of our team.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2022

We have been using this app for several years on 5 websites after trying others, and none can compare. For several years we were not aware of just how powerful it could be. We worked with Kaitlin to get a better understanding and are now focusing on stronger retention strategies. I highly recommend this application. This is a company that strives to be the best and they demonstrate that with great support and knowledgeable staff.

Using app

Over 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 12, 2022

I love this app. It has help increase my sales through subscriptions by 20%. And we haven't fully utilized it yet. I highly recommend.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2022

Amazing app if you want to turn your temporary customers into long-term. Their customer support is top-notch. Their customer support is one of the best I have ever tried.

Using app

6 months

Total reviews

3

Average rating

5.0