Recharge Subscriptions App
Recharge Payments Trusted Subscription App
Rating
4.8
feedback
1,995
chart
#1,924
All reviews
Review RSS Feed
March 12, 2024
Vuk was great - sorted out issue out straight away - thanks, Vuk!
We appreciate the five stars and the shout out to Vuk! - Ty Bailey | VP of Services
March 11, 2024
If you run a subscription box business through Shopify, Recharge is the place to go. We have been using Recharge since 2016 and have had almost 0 issues or concerns. When there is a concern that arrives, they respond quickly. 5 Stars!
It's great to hear about your positive experience! Thank you for sharing. - Ty Bailey | VP of Services
March 10, 2024
The customer support with Recharge is fantastic. I've been personally helped by Juan C. from Recharge Technical Support, we had a Zoom call where we worked around our time different and many emails back and forth. He was wonderful, thank you!
We're glad to hear about your great experience with Juan! - Ty Bailey | VP of Services
March 8, 2024
Amazing and flawless activation! Thank you Jairus, for giving customized feedback and recommendation and really going above and beyond supporting not just our launch but our overall retention strategy! Also would like to say thank you to Nicky and Deb of Sales Team for the wonderful walkthrough
Really appreciate you taking the time to leave a review and a shout out for our team. - Ty Bailey | VP of Services
March 7, 2024
Used them for years and will continue to do so. Support is top notch and they make it easy.
Thank you for taking the time to leave us a five star review! - Ty Bailey | VP of Services
March 7, 2024
Jairus was super helpful!
We appreciate the five stars and shout out to Jairus! - Ty Bailey | VP of Services
March 6, 2024
Even before signing up, I had a very attentive conversations with Drew that made sure the service was suited to our needs. Then once onboarding, we had a really attentive and fast onboarding experience from Meredith where she was there to help with any questions whenever. Thank you both!
We appreciate you taking the time to leave a review and a shout out to our valuable team members! - Ty Bailey | VP of Services
March 5, 2024
very helpful , issue solved :)
We're glad to hear about your positive experience. - Ty Bailey | VP of Services
March 5, 2024
Recharge Support has been able to help us thoroughly with any questions we have, or support we need!
Thank you for taking the time to leave a five star review! - Ty Bailey | VP of Services
Feb. 29, 2024
Kiki was very helpful and very quick to come back to me. Thank You
Thank you for the review and shout out to Kiki! - Ty Bailey | VP of Services
Feb. 27, 2024
We recently migrated to Recharge and had a positive experience overall. Recharge stands out as a more professional solution compared to the two apps we used previously. Vinse, the implementation engineer, played a crucial role in making the migration as smoother as it could be. His support and guidance significantly reduced the stress associated with navigating the complexities of the process, especially since our case wasn't straightforward.
We really appreciate you taking the time to leave a review! We're glad to hear you've had a positive experience and that Vinse was able to help. - Ty Bailey | VP of Services
Nov. 7, 2024
Recharge is an amazing add on to your store & their customer service is exceptional when any issue pops up... Jaden W, extremely helpful guy.
Thanks for the five stars! - Ty Bailey | VP of Services
Feb. 26, 2024
Roberto was a great help and resolved my issues quickly!
Thank you for taking the time to leave a review and a shout out to Roberto! - Ty Bailey | VP of Services
Feb. 22, 2024
Jaden was a HUGE help. I appreciate Jaden taking the time to help me and providing me with additional information. 5/5 customer service representative.
Thank you for the five star review - and the shout out to Jaden! - Ty Bailey | VP of Services
Feb. 21, 2024
Vinse from the implementation team is the man! Vinse really worked hard and helped with integration from our old provider. Really happy with the switch.
Thank you for the shout out to Vinse and the five star review! - Ty Bailey | VP of Services
Feb. 21, 2024
Pros: Setup is straightforward, seamless integration with Shopify, support team is helpful and responsive! Cons: Reporting and some customization is limited or not that intuitive. It's also a bit expensive
We appreciate your feedback and the review! - Ty Bailey | VP of Services
Feb. 21, 2024
Their support team is great to deal with. Very straightforward and cool.
We appreciate the five star review! - Ty Bailey | VP of Services
Sept. 12, 2024
Great help today from Thomas. He was speedy and efficient and was able to help me out straight away.
We appreciate you taking the time to leave your feedback! - Ty Bailey | VP of Services
Feb. 20, 2024
Thank you for the five star review! - Ty Bailey | VP of Services