Recharge Subscriptions App for Shopify

Recharge Subscriptions App

Smarter subscriptions powering your growth & retention
Rating
4.8
Feedback
2,166
Reviews
Chart
#880
Shopify

All reviews

5 / 5 Share
Dec. 3, 2025

Jack was super helpful and was able to resolve my problem FAST! Love the support

Store Using app Total reviews Average rating
Inno Supps Almost 6 years 3 3.7
Developer Reply

Thank you for the five star review and shout out to Roberto! - Ty Bailey | VP of Services

5 / 5 Share
Oct. 17, 2024

Very good customer service

Store Using app Total reviews Average rating
PLETO® 11 months 2 5.0
Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share
Oct. 16, 2024

We have worked with Nick from the e-shop Genius time and time again, and every single time he gave us excellent support, answered and delivered so quickly, and really thinks along with our requests. Overall, we really recommend and want to give a huge shoutout to Nick!

Store Using app Total reviews Average rating
Lait de Soja About 2 years 4 5.0
Developer Reply

We appreciate you leaving a review! - Ty Bailey | VP of Services

5 / 5 Share
Oct. 16, 2024

Jaden W was very friendly and helpful! He took the time to make the necessary changes per our request! Maine Island Soap highly recommends Recharge Subscriptions!

Store Using app Total reviews Average rating
Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share
Oct. 16, 2024

its great

Store Using app Total reviews Average rating
Folk Potions About 2 years 1 5.0
Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share
Oct. 14, 2024

Recharge support reached out within 24 hours and resolved the issue for us.

Store Using app Total reviews Average rating
MonorailEspresso About 4 years 1 5.0
Developer Reply

We appreciate you leaving a review! - Ty Bailey | VP of Services

5 / 5 Share
Oct. 10, 2024

Really appreciate the support that Recharge provides, Malik and Brian specifically have been great to work with. Of course, Recharge also works seamlessly with Shopify and provides a pretty dang good customer experience.

Store Using app Total reviews Average rating
cpap.com About 1 year 7 4.6
Developer Reply

Thank you so much for the review - and the shout out to Malik & Brian! - Ty Bailey | VP of Services

5 / 5 Share
April 24, 2025

Roberto was absolutely amazing! So helpful in answering my questions and then some. Great proactive conversational skills that were MUCH appreciated. Thank you!!

Store Using app Total reviews Average rating
Forefront Health Almost 6 years 1 5.0
Developer Reply

We appreciate your review - and the shout out to Ola & Aum! - Ty Bailey | VP of Services

5 / 5 Share
April 23, 2025

I had the privilege of being assisted by Roberto, who provided stellar customer service - going above and beyond tutoring me with valuable knowledge in navigating the Merchant and Customer Portals. Roberto demonstrated great listening skills and professionalism with clear insight, while providing exceptionally helpful information to me and my colleague.

Store Using app Total reviews Average rating
MegaFood Over 3 years 2 5.0
Developer Reply

Thank you for the five star review - and the shout out to Taylor! - Ty Bailey | VP of Services

5 / 5 Share
Aug. 9, 2025

Mariah from Recharge Technical Support was super helpful with my issue and provided a swift resolution. Support is great.

Store Using app Total reviews Average rating
Pawstruck.com Over 5 years 2 5.0
Developer Reply

Thank you for your review - and the shout out to John! - Ty Bailey | VP of Services

5 / 5 Share
Oct. 9, 2024

Ola was super helpful and took me step by step to help us solve our issue. Thanks again Ola!

Store Using app Total reviews Average rating
Artisan Roast Coffee Roasters Over 2 years 2 5.0
Developer Reply

We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share
Oct. 9, 2024

Recharge Subscriptions has been a great partner over the years! Their system and portal is extremely easy to use and has a lot of functionality packed in. I've never had an issue with it not working, so in terms of reliability 10/10. My biggest complaint was that there was a lack of customization to their widget, but they just revamped it allowing you to customize it on so many levels. Props on listening to your clients! Lastly, the reason for leaving my review is their customer support team. I had a really frustrating issue where my product gallery was not showing on my page and it seemed like the Subscription Widget was the cause, but their team stood by me and helped figure out that my theme was injecting some weird code that affected my product gallery. I'm greatly appreciative to Max S. and the developers who helped to figure this out.

Store Using app Total reviews Average rating
LOA SKIN 6 5.0
Developer Reply

Thank you so much for your review and feedback! - Ty Bailey | VP of Services

5 / 5 Share
Oct. 8, 2024

Tech support was very helpful!

Store Using app Total reviews Average rating
The Royal Blue 7 months 2 5.0
Developer Reply

Thank you for the review! - Ty Bailey | VP of Services

5 / 5 Share
Oct. 8, 2024

Great app that meets our subscription needs. The support team have been very helpful when I have had questions or needed some help. As a small business owner who wears many hats, quick and concise support is very important! Thank you

Store Using app Total reviews Average rating
Stone Age Staples About 4 years 3 5.0
Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share
Oct. 7, 2024

Great customer service, Matt was very helpful!

Store Using app Total reviews Average rating
Byzantine Coffee Almost 5 years 1 5.0
Developer Reply

Thank you for your review and shout out to Matt! - Ty Bailey | VP of Services

5 / 5 Share
Oct. 7, 2024

Vinse has been super helpful with onbaording us onto retain with recharge - cydney and Tatiana have also been syper helpful friendly and helped us optimise - the support has been excellent

Store Using app Total reviews Average rating
Reverse Life Over 3 years 5 5.0
Developer Reply

Thank you so much for your review! - Ty Bailey | VP of Services

5 / 5 Share
July 2, 2025

Very capable for large subscription stores.

Store Using app Total reviews Average rating
Fulton Fish Market Over 3 years 6 4.8
Developer Reply

Thank you for your review! - Ty Bailey | VP of Services

5 / 5 Share
Oct. 3, 2024

Pierre was very helpful in assisting us with our customer's concerns. He even sent a follow-up email confirming if the issue was resolved. Thank you, Pierre! I appreciate your fast and kind assistance.

Store Using app Total reviews Average rating
New Zealand Honey Co.™ Over 3 years 3 5.0
Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share
Oct. 2, 2024

I had trouble recently with getting the right reports and changing user access rights. Yajaira was super helpful in resolving these issues and also this was done very quickly. It is comforting to know that the support team are able to help when needed with minimum of fuss.

Store Using app Total reviews Average rating
Lumity® US About 9 years 4 5.0
Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share
Sept. 27, 2024

max did a great job helping me out! answered my question perfect with screen shots, exactly what I needed!!!

Store Using app Total reviews Average rating
Salaam Nutritionals Over 3 years 3 3.7
Developer Reply

Thank you for the five star review and the shout out to Max! - Ty Bailey | VP of Services

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