All reviews

Rating Breakdown

  • 5
    85% (1,597 ratings)
  • 4
    6% (113 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
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5 / 5 Share

April 11, 2022

This app has been great for our coffee subscription. It’s nice to have customers be able to update or change their subscription on their own.

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 9, 2022

We've been using Recharge for a few months now and it's been great with securing these repeat purchases. Tech support is amazing and always very helpful. Would 100% recommend it!

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

April 12, 2022

Appreciate the quick response to our rogue widget! Juan C. was very helpful and was able to identify and resolve the issues with our code in a timely manner.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2022

We had a problem with some product variants and emailed the support at Recharge. Meredith took over and after some explanations of what the problem was from our site... she just solved it, in under an hour. It takes days for other apps' developers to respond to support requests, but we know that when you use Recharge for your subscriptions, not only does everything work automatically but their support is top-notch! Thanks Meredith!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 7, 2022

The support was awesome and quick! Needed some help with Recharge and Shopify integration and I was given a clear instruction and assistance.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2022

I began using Recharge when I migrated over from WooCommerce to Shopify. Recharge customer service has been nothing short of amazing, replying so quickly no matter the day. Seriously, their customer service is unmatched. Highly recommend recharge from those who are beginners to using Shopify plugins, all the way through experts!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2022

Good, friendly and fast customer service! I wished for more compatibility of RECHARGE with other apps but with the Shopify checkout + RECHARGE that wouldn't be a problem.

Store

SIRPLUS

Using app

About 4 years

Total reviews

13

Average rating

4.8

5 / 5 Share

April 6, 2022

I had a really good experience with this app. Support is always extremely responsive and helpful. Like it a lot more than what else is available.

Store

SUBI

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2022

There are a few Apps on the market that provide subscription options for customers that you can plug into your website. Recharge is the only one I have found that allows my customer to decide when they want their subscription to renew rather than them being forced into a date that does not work for them , which provides great customer retention for me and service to my customers.

Using app

2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

April 5, 2022

Jaden specifically has made the experience from transferring Recharge to Shopify checkout an absolute breeze. Jaden was extremely communicative, technically skilled and patient. I feel so lucky to have been assigned Jaden at time of transfer. I seriously couldn't ask for better support.

Store

NuFACE

Using app

Over 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

April 5, 2022

Matt A. was very prompt and knowledgeable in helping me with an export. A recent update eliminated customer information from appearing on all of the line items for my export. I was in a tight time crunch to get this resolved so that I could notify ~ 1K customers impacted. Matt took the time to understand my issue, hopped on a Zoom call with me, quickly changed a setting for my account and forwarded me the working list. I honestly do not know how I would've resolved this without Matt's guidance and understanding. He's a gem and a life-saver at Shopify. I don't usually reach out to Support, however, if I were to do so again, I'd hope to get Matt. Kudos' to him and whomever the hiring manager was.

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 4, 2022

So far it's been great and the support I received (especially from Vuk) has been great. I wasn't sure we'd be able to import old prepaid orders but we have, which has been a huge, huge help. Really impressed so far.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2022

The customer service provided by Chantz was EXCEPTIONAL!!! He responded quickly in communication, was very patient with me and my numerous requests, and went above and beyond in helping me resolve the issue I had with my website. This was a seamless process and I am truly grateful for the support.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2022

Love working with Recharge. I've always received quick and helpful responses. Shoutout to Chantz for helping me get my subscriptions back after I changed themes on Shopify.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2022

Recharge is a dependable subscription app for Shopify stores. Customer support including Hazel and Robert are great. You can tell Recharge is listening to feedback and working to implement solutions to issues encountered.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2022

I am not really happy yet at this point with our changeover to the ReCharge subscription app, but I am very happy with Matt A, ReCharge Support, with his assistance in providing me guidance to trouble shoot our issues. Thanks Matt A!!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2022

Recharge keeps being our choice for our coffee subscriptions -- it does the job, and customer support is Awesome!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2022

Sean provided a great customer support service. Excellent product and service offering! Thanks again for a quick response to my email.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2022

We wanted the best subscription app out there and are very happy we chose Recharge. Their account team are very helpful and responsive. Integration was simple. Most importantly, our customers love the functionality and control they have over their subscriptions.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2022

Recharge team is beyond helpful and hands on when asked of them! Jairus went above and beyond helping us launch and Grey has helped us optimize by answering all further questions & recommending ways to improve. The app works just as needed with all the KPI's we are typically looking for and is very easy to manage as well. Since this is a new functionality for our brand, we would love to have a comparison section added to review our bench marks against our industry and overall standards.

Using app

4 months

Total reviews

4

Average rating

5.0