Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,883
chart
#2,197
All reviews
Rating Breakdown
April 11, 2022
This app has been great for our coffee subscription. It’s nice to have customers be able to update or change their subscription on their own.
April 9, 2022
We've been using Recharge for a few months now and it's been great with securing these repeat purchases. Tech support is amazing and always very helpful. Would 100% recommend it!
April 12, 2022
Appreciate the quick response to our rogue widget! Juan C. was very helpful and was able to identify and resolve the issues with our code in a timely manner.
April 7, 2022
We had a problem with some product variants and emailed the support at Recharge. Meredith took over and after some explanations of what the problem was from our site... she just solved it, in under an hour. It takes days for other apps' developers to respond to support requests, but we know that when you use Recharge for your subscriptions, not only does everything work automatically but their support is top-notch! Thanks Meredith!
April 7, 2022
The support was awesome and quick! Needed some help with Recharge and Shopify integration and I was given a clear instruction and assistance.
April 6, 2022
I began using Recharge when I migrated over from WooCommerce to Shopify. Recharge customer service has been nothing short of amazing, replying so quickly no matter the day. Seriously, their customer service is unmatched. Highly recommend recharge from those who are beginners to using Shopify plugins, all the way through experts!
April 6, 2022
Good, friendly and fast customer service! I wished for more compatibility of RECHARGE with other apps but with the Shopify checkout + RECHARGE that wouldn't be a problem.
April 6, 2022
I had a really good experience with this app. Support is always extremely responsive and helpful. Like it a lot more than what else is available.
April 6, 2022
There are a few Apps on the market that provide subscription options for customers that you can plug into your website. Recharge is the only one I have found that allows my customer to decide when they want their subscription to renew rather than them being forced into a date that does not work for them , which provides great customer retention for me and service to my customers.
April 5, 2022
Jaden specifically has made the experience from transferring Recharge to Shopify checkout an absolute breeze. Jaden was extremely communicative, technically skilled and patient. I feel so lucky to have been assigned Jaden at time of transfer. I seriously couldn't ask for better support.
April 5, 2022
Matt A. was very prompt and knowledgeable in helping me with an export. A recent update eliminated customer information from appearing on all of the line items for my export. I was in a tight time crunch to get this resolved so that I could notify ~ 1K customers impacted. Matt took the time to understand my issue, hopped on a Zoom call with me, quickly changed a setting for my account and forwarded me the working list. I honestly do not know how I would've resolved this without Matt's guidance and understanding. He's a gem and a life-saver at Shopify. I don't usually reach out to Support, however, if I were to do so again, I'd hope to get Matt. Kudos' to him and whomever the hiring manager was.
April 4, 2022
So far it's been great and the support I received (especially from Vuk) has been great. I wasn't sure we'd be able to import old prepaid orders but we have, which has been a huge, huge help. Really impressed so far.
April 1, 2022
The customer service provided by Chantz was EXCEPTIONAL!!! He responded quickly in communication, was very patient with me and my numerous requests, and went above and beyond in helping me resolve the issue I had with my website. This was a seamless process and I am truly grateful for the support.
April 1, 2022
Love working with Recharge. I've always received quick and helpful responses. Shoutout to Chantz for helping me get my subscriptions back after I changed themes on Shopify.
April 1, 2022
Recharge is a dependable subscription app for Shopify stores. Customer support including Hazel and Robert are great. You can tell Recharge is listening to feedback and working to implement solutions to issues encountered.
Using app
Over 1 year
Total reviews
2
Average rating
5.0
March 31, 2022
I am not really happy yet at this point with our changeover to the ReCharge subscription app, but I am very happy with Matt A, ReCharge Support, with his assistance in providing me guidance to trouble shoot our issues. Thanks Matt A!!!
March 31, 2022
Recharge keeps being our choice for our coffee subscriptions -- it does the job, and customer support is Awesome!
March 31, 2022
Sean provided a great customer support service. Excellent product and service offering! Thanks again for a quick response to my email.
March 31, 2022
We wanted the best subscription app out there and are very happy we chose Recharge. Their account team are very helpful and responsive. Integration was simple. Most importantly, our customers love the functionality and control they have over their subscriptions.
March 30, 2022
Recharge team is beyond helpful and hands on when asked of them! Jairus went above and beyond helping us launch and Grey has helped us optimize by answering all further questions & recommending ways to improve. The app works just as needed with all the KPI's we are typically looking for and is very easy to manage as well. Since this is a new functionality for our brand, we would love to have a comparison section added to review our bench marks against our industry and overall standards.