All reviews

Rating Breakdown

  • 5
    88% (1,746 ratings)
  • 4
    5% (104 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (113 ratings)

Reviews with Text

  • 92% (1,835)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 14, 2024

We had the best support throughout the setup and migration process, thanks to Jairus. He provided excellent advice and valuable insights, ensuring a smooth transition for our business. Highly recommend his expertise!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you leaving a five star review! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 30, 2024

Quickly resolved my issue.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 29, 2024

The app works well but more than anything we really appreciated the help from support on customising according to our needs. Nick from the e-shop Genius was quick and helpful, and understood our needs immediately.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

We appreciate you taking the time to drop a review! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 26, 2024

Customer service is great, app is wonderful. Would recommend!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review. We're glad to hear about your positive experience with our support team. - Ty Bailey | VP of Services

5 / 5 Share

Aug. 18, 2025

Excellent customer support, shout out to Christian that has done an amazing work for us in January!! And I think this is also the 2nd or 3rd time I’ve interacted with Milutin, and he’s incredibly insightful. He provides real help and is truly extraordinary, thank you!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the review and the shout out to Christian! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 25, 2024

Really really appreciate immediate and detailed feedback from Vuk! It helped me a lot!

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review and the shout out to Vuk! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 24, 2024

Solid for needs. Good support.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

April 18, 2024

Miley was super helpful and was able to quickly fix something I was struggling with!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and the shout out to Christian! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 23, 2024

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 23, 2024

Solved everything great and quickly!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 22, 2024

Customer support has been great and answered any questions I've had very promptly.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the five star review! We appreciate it. - Ty Bailey | VP of Services

5 / 5 Share

Jan. 19, 2024

We have been users of ReCharge for a while, but just switched to use Bundles for our subscription and it simplifies everything. Our customers can now select what they want to receive every month based off what we have in stock, which is a real game changer. Irving from the Customer Service team was instrumental in making sure we had everything we needed and that the migration was a success.

Using app

Over 3 years

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 19, 2024

I've had a great experience and the IT help is really actually helpful and I've always gotten quick responses, which I really appreciate. They helped with migrating from my previous platform and have been there with inquiries as my store has grown and I've updated my website etc.

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

Developer Reply

We are very glad to hear about your positive experience. - Ty Bailey | VP of Services

5 / 5 Share

Jan. 18, 2024

The support agent was excellent!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate the shout out to our support team! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 18, 2024

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving a five star review! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 17, 2024

great customer service! very prompt and helpful!

Store

Troop

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the shout out! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 16, 2024

Using app

Over 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 11, 2024

We enjoy using this platform for our subscription orders. They also have a great Customer Support Team!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review and the shout out to our Support Team! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 10, 2024

Great customer service. Quick and easy.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! - Ty Bailey | VP of Services

5 / 5 Share

Jan. 9, 2024

Was great service!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us with a five star review! - Ty Bailey | VP of Services