Recharge Subscriptions

March 29, 2022

Even in the short time we've used this app I've seen it grow and widen its services. The customer support team are absolutely excellent and we're excited to see that it's constantly developed to help users, with great help for those tricky panic moments!

March 29, 2022

I had a glitch and contacted customer service, which put me in touch with one of Recharge's engineers, Breanna. She connected me with an expert who was able to write a bit of code to solve my problem quickly and inexpensively. The whole experience was satisfying because the general standard that we merchants have come to expect from customer service is honestly quite low. These guys stood behind their product and helped me solve a problem, which means more sales for my store and more revenue for them. Yay!

May 27, 2022

Christian was awesome - he was super fast, fixed my problem entirely, and provided really exceptional and personal service.

March 28, 2022

We had a strange problem with orders getting stuck in Pending. Kiki from Tech Support was really excellent- she followed up with their development team to resolve the problem, and checked in with me multiple times after it had been fixed to make sure there were no further problems. Very impressed.

March 25, 2022

Adriana was extremly helpful yesterday and today with answering my questions about Recharge. She completely solved my problem and her responses were very quick, along with visuals to help me see the solution. Thank Adriana. I hope if I have any questions in the future, I get your help again. Due to her help, my business is now all set up with Recharge. Jan Laxton-Real Raw Beauty

March 25, 2022

Great customer support from Dora and the app itself is very easy to set up. Would definitely recommend to anyone trying to get into subscriptions.

March 24, 2022

It's the best, good support is the key. It's not perfect but they respond pretty timely and genuinely seem to care and we get issues sorted out. Highly recommend.

March 24, 2022

Great customer and technical support 3 months in, which is greatly appreciated since we're using a custom theme!

March 23, 2022

We have used recharge now for about 6 months. The service has been great! Recently, we had an issue where our customer's portal wasn't showing up in the backend of our website. We reached out and the Recharge staff was able to go in and fix it for us which was a huge help because none of us know coding here! Thank you Recharge team! :)

March 22, 2022

AJ was fantastic. I had struggled to find solutions to problems for over a week and he was able to resolve my issue within a half an hour.

March 21, 2022

Sheana was incredibly helpful and responded quickly and efficiently to my email. Very happy with the customer support.

March 21, 2022

We are loving this app and their customer service has been right on the money too! It is uber convenient to use and our customers are digging it!

March 17, 2022

Acabo de empezar a usar esta aplicación y me gusta mucho las posibilidades que me da y como se integra con mi tema de Shopify, con ganas de sacarle mucho partido. Pero si debo destacar algo hasta ahora por encima de todo, es el gran soporte que tienen, amables, rápidos y eficaces.

March 16, 2022

We've had very helpful customer service experiences with recharge support. Response time is quick & so is resolution of issues.

March 16, 2022

Bryan was incredibly helpful as our support agent. ReCharge is a great subscription app. It has allowed us to scale and automate key features.

March 16, 2022

I am reviewing the customer service experience, not the app. The agent understood my issue and gave me the step by step instructions I needed to solve the issue and also offered to help in case it didn't work. They also said they would pass on my feedback and noted the development team were aware of the issue I described and were working on a solution. Excellent customer service, thank you.

March 15, 2022

Recharge has been a crucial part of our e-commerce business from day 1. It's a stellar app that provides all the functions, data, and reports that any merchant needs to set up an enterprise-level subscription program. Recharge's support team is always responsive and helpful so all your bases will be covered. Special thanks to our account exec Nadeem, who helped us pick the right plan that's perfect for us and made our business a lot more efficient.

March 15, 2022

Got great help when having problems with charges. And it was quick too! Can only recommend their customer service!

March 15, 2022

Very helpful on the support chat in helping me get the shipping rates to pull correctly for the subscription boxes. Dora was quick and clear on what to do.

March 13, 2022

Jovana (Support Agent) is excellent! Our issue was resolved within few hours. We are grateful for all of her help and support.