Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,883
chart
#2,197
All reviews
Rating Breakdown
March 12, 2022
Great customer service, someone was able to assist me within a couple hours and solved all my issues. I'm beyond satisfied with the service and the App itself. Thank you!
March 11, 2022
Gordon C helped me navigate some challenges to our program and helped get it up and off the ground quickly.
March 11, 2022
Gordon C helped me with setting up all the messages and products and solved a few bugs with the portal.
March 11, 2022
Gordon C helped me get this store up and running the way I wanted to. He was always prompt with his answers to my questions.
March 11, 2022
Ben in customer support is excellent! He helped us with our issue and was able to have our pending subscriptions processed the same day!
March 11, 2022
I worked with Dora at Recharge to work out some customisations and she helped me get 3 tasks done within the first 24 hours. Super helpful!
March 10, 2022
I love this app and company! We have been with them for years. We recently decided to upgrade to a unified Shopify checkout, and the process was AMAZING! Seriously, Joey (if you see this!) I am over-the-moon grateful for all of your help and support along the way. You've been so responsive and thoroughly helpful! I've done a lot of integrations, etc. and I've never felt more confident and safe making a major update. Thank you Recharge (and Joey from support) for everything!
March 9, 2022
Rachel was extremely helpful! She resolved my inquiry efficiently and was very friendly. Thank you!!
Feb. 14, 2023
We've been super happy with ReCharge! The customer support is amazing - we've always got a fast response and help, when needed. Could easily recommend! Special thanks also to Nick from the e-shop Genius – he did an amazing job and answered super quickly to everything!
March 9, 2022
The supports are responsive and they gladly assisted me with some issues I faced and some clarifications. Thumbs up!
March 8, 2022
Amazing customer service, very efficient. My issue was resolved within an hour. User friendly website, lots of staff can use with next to no training as it is very accessible.
March 8, 2022
Only app I could find that allows temporary subscriptions. Works very well with lots of customisations. Support is also very good, they fixed it when it wasn't working on our site. Only criticism is temporary subscriptions look permanent on the front-end.
March 7, 2022
This app is very easy to use and install. I like the ease it which it integrates with the Shopify app and I can turn on subscriptions in a snap. The only thing I'm trying to figure out is the notifications piece so that I know when someone pushes back a subscription or not, but I'm sure all I have to do is contact the helpful customer service team. The customer service is AWESOME - super fast and responsive. I highly recommend Recharge even if just for the customer service team that provides support.
March 7, 2022
Miley really helped with my query regarding one of our customer subscriptions - really appreciate her swift reply, and quick actions for me.
April 17, 2023
I've been working hard at setting up my Shopify business and my products require customizations to how subscriptions are handled. I had a few issues that I ran into but the Recharge team provided fantastic support in helping resolve them. Adam was great in following up and was happy to go on the journey of figuring out what my issues were and how to get them fixed. Great customer service!
March 2, 2022
I discovered an issue in our recharge system and could not figure out the solution. I contacted recharge via their live chat and received an incredible fast and effective help from Juan C. He solved the issue for me and made sure he helped me in an efficient and friendly way! Amazing support, thank you!
March 1, 2022
The support is really amazing and quick. I was having issues on my subscription products. They debugged and resolved my issue within 2 days. Definitely recommended for merchants.
Feb. 28, 2022
I appreciate the thoroughness that Recharge support provides! So incredibly helpful when I'm stuck in a situation.
Feb. 26, 2022
Recharge App is an absolute solution if you need to adopt a recurring service for your customers. I'm pretty sure that Recharge App enables to offer stable and consistent service for both vendors and customers each. Don't hesitate to buy Recharge app. Of course, Recharge App needs to be improved more, but currently it helps enough for recurring service.
Feb. 25, 2022
Tech support is responsive and helpful. Also why do I have to type in 100 characters? That seems a strange thing to do. lol. Anyways, Chantz was great.