Recharge Subscriptions

Feb. 25, 2022

Very fast and competent response with screenshots to assist in solving a customer query. Great help and support!

Feb. 24, 2022

Love this app. Gets the job done and all with great customer service. Easy to navigate and make updates!

Feb. 23, 2022

Fast and courteous customer service, much appreciated. I reached out with a problem, and was able to correct it with them help of their team.

Feb. 23, 2022

I had a question about an error code. Recharge support was super helpful and quick to reply. They sent me detailed instructions on how to solve the problem.

Feb. 23, 2022

I've been very pleased with the support of this app. The help documentation is thorough and the responses when I have a question are detailed. It's fairly intuitive to navigate the backend and clients are easily able to manage their own subscriptions.

Feb. 22, 2022

Recharge has worked well for our new subscription club. Gordon was very helpful during on-boarding.

Feb. 21, 2022

Would highly recommend this app and their engineers, we worked with Vinse and he was an all star. They troubleshoot to make sure that your needs are met, give you advise and want to see you have a successful subscription program.

Feb. 20, 2022

Breanna W. was super helpful helping me solve a problem I had! So far my experience with recharge has been great and all the staff have been very helpful

May 31, 2022

Great experience with Recharge support team. Prompt assistance. Understood the issue and answered my concerns . Thank you

Feb. 17, 2022

Great app, clean interface, and makes the process of accepting subscriptions very easy. Support is also top-notch. Had an issue regarding my shipping set up and I was promptly assisted by Erica. She was very attentive and followed up with me in order to help me get things sorted. Awesome support, I'm really impressed! Thanks and keep up the great work!

Feb. 17, 2022

Have been dealing with a ton of providers customer support teams while trying to do a subscription management tool transition and Recharge's Customer Support has been light years above and beyond everyone else's in terms of giving helpful, complete answers.

Feb. 17, 2022

Excellent product with great customer service. It is easy to integrate with Shopify and other apps. I would prefer to have a phone number for customer support but Recharge tends to do well with responding to emails.

Feb. 16, 2022

I recently had a minor niggling issue with inventory & Elijah P from recharge support spent a day back and forth with me and couldn't have been more helpful. Problem solved, really rate the support and the detail they provided. Thanks

Feb. 15, 2022

Customer service has been great! Matt A. was able to help me trouble shoot some specific issues we were having with order triggers and walked me through how our team would be able to automatically apply discounts on our subscriptions at checkout.

May 2, 2022

Really great and quick customer service! Thanks especially to Alex Delgato, Milutin, Chantz, Matt A., Sean G., Chris M., Zachary B., Sheana R. and Lia M.- you guys rock.

Feb. 15, 2022

Sheana was a wonderful representative that helped me solve my issue! Thank you Sheana! I appreciate your help!

Feb. 14, 2022

Every time I have an issue with shopify regarding customers subscription, the team has been very attentive with an easy and straight forward explanation and directions for the company and for the customers. Elijah has being very very helpful and professional, offering an instant and accurate reply. I am very satisfied overall with your customer attention.

Feb. 13, 2022

I really like the app. It's easy to use and their support team is very responsive. BIG Thumbs Up! :)

Feb. 11, 2022

Very helpful support and good functionality. Thank you for helping me get my products and collections set up!

June 20, 2023

Gordon C helped with the big implementation and saved us a lot of time. He was there to answer the tough questions and we got it all working.