All reviews

Rating Breakdown

  • 5
    85% (1,597 ratings)
  • 4
    6% (113 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
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5 / 5 Share

Feb. 10, 2022

Great app, allows for us to set the subscription time frames. Plus they have an excellent support team - Robert Davis really helped out a lot.

Store

p1supps

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

Miley was a great help and responded right away. We have had various Recharge issues in the past and didn't get quite the correct response in a timely fashion so this was much improved customer service. Thank you!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

Mikey in customer service was fantastic. Much appreciated. The app is great, never have major issues that customer service doesn't help me quickly resolve.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

There's a reason Recharge is one of the main subscription apps for Shopify. The new checkout integration works great and the developer docs and support team are very helpful.

Using app

24 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

Ein toller Kundenservice der mir schnell helfen konnte. Mit der app sind meine Kunden und ich sehr zufrieden.

Using app

4 months

Total reviews

10

Average rating

4.6

5 / 5 Share

Feb. 9, 2022

I had a great experience and the service was outstanding. Issues resolved! Adam B was very helpful and provided details so we could understand and correct our issues.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

Best app for recurring subscriptions. The user interface is great and the staff is always available to help

Store

Everly

Using app

Over 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 8, 2022

SUPER RESPONSIVE CUSTOMER SERVICE! I am very impressed with them. I wish other companies followed their lead.

Store

MTN OPS

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

I love how this app truly acts like an automated subscription! Our team does not have to manually enter in orders anymore! If I have a question about an updated feature, I can easily e-mail tech support and they fix the problem for me . . . quickly! Erica was great at assisting us!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

I recently installed this app and had a bit of an issue which Dora (via customer support) helped me sort out very patiently and without any complaints. I will definitely refer people to this app.

Store

Inkyo

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

I had a very good and effective customer service experience. Really supportive and fast. Problem was solved

Store

Om Deli

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

We use recharge for our quarterly wine club membership. We rarely ever have a hiccup with the app, as it is straight forward and easy to use. If issues ever arise, the team at Recharge are always prompt in helping us resolve the issue, in a timely, helpful and supportive way. Bloody love their work! Thank you - especially to Milica - What a legend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

Great app, works like a charm. Does exactly what we needed it to do, plus the customer support team has been really, really helpful in onboarding us, answering any of our questions, and working through issues.

Using app

3 months

Total reviews

11

Average rating

4.6

5 / 5 Share

Feb. 7, 2022

Gordon C was incredibly helpful in making sure we are set up for success. Our migration was implemented with ease thanks to Iopa and his team - very pleased with the interface and platform!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2022

This app is easy to use, and really helps with customer retention. I like the analytics tools and the customer service is top-notch - so fast and responsive. Highly recommend Recharge for subscriptions if you run a product business.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

Great app, great customer service. Took me about 1 hour in total to setup everything, add products, and then test. Got into some trouble but customer service (Milutin) helped me right away and solved the issue.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

We have been using ReCharge for almost 2 years - it works very reliably and support is amazing - highly recommendable!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 6, 2022

The recharge support team was really helpful thoroughtout the process of migration, especially the migration support team.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2022

We moved over to Recharge from a different subscription solution. Overall, good experience from the Sales team to launch. Vinse R., our Launch Engineer, was extremely helpful and upbeat throughout the entire process--and answered ALL our questions (no detail was too small). Due to many time zones involved with our project, he graciously was available at various hours, and ensured we were ready to launch on time.

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

We are in the process of installing Recharge in the backend of our Shopify theme. Maryam was extremely helpful in answering our questions and providing links for instructional navigation integration. Maryam definitely deserves a 5-Star+ for Customer Service. All the best. Paul

Using app

5 months

Total reviews

13

Average rating

5.0