All reviews

Rating Breakdown

  • 5
    85% (1,597 ratings)
  • 4
    6% (113 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
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5 / 5 Share

Feb. 4, 2022

Bryan was super helpful and went above and beyond to respond to my question. Appreciate his help and patience with me!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

We've been using this app for over a year and it has helped increase our customer subscriptions and customer retention.

Store

Resync

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

I was so pleased with the support assistance Sarah S. provided. She responded quickly, resolved the issue on the backend, and also shared steps for future troubleshooting. A superlative customer support experience - thank you!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Elijah P. was extremely helpful and ensured the integration ran smoothly. We're very impressed with the level of support and customer service so far.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Excellent customer service from Sarah to an existing customer - resolved an email ticket within an hour

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

I worked with Erika G at Recharge support and she was tremendous. I had multiple issues that she addressed for me in a very timely fashion. Troy Kids Dinosaur of the Month Club

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

The support team is very helpful in demonstrating how to navigate the app. Joey helped to resolve two concerns I had and was very quick to respond.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

5 star for CX. Had a few questions around analytics and reporting discrepancies, and Alex M was very was and very efficient with his support.

Store

Roam

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

Customer Support is superb. They are really helpful with any of our requests. We have been using their service for a long time now

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

Our Growth Account Manager, Grey, really took the time to dive in and provide us with useful ways to improve our subscription experience and retention rate. Very happy to have such a helpful partner!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

Set up was easy, it was a good experience overall with support! I am not sure if it was the quick way we turned the product around but our support/launch call did not come till after product had already gone live. Overall though great experience.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

Great customer service and very easy to use for different types of subscriptions. We sell mainly coffee beans online and its been a perfect fit

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

I use Recharge to offer my monthly sewing tutorials as a subscription. I am not at all 'techie' but I found this really easy to install and the support whenever I have had a question has been very good - very quick and helpful.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

I love how responsive their Support Team is, especially April. There was never a question she wasn't able to answer very satisfactorily. She helped us fix some issues, as well as provided very helpful advice. ReCharge is a GREAT app that is TRUE to what it says it can do.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Gordon at ReCharge has been very helpful and timely in assisting with questions and any issues we experienced during our subscriber migration and after. We really appreciate his consistent help over the past few months!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Great app, easy to use and works smootlhy. We're growing with a lot of new subscribers through Recharge, really happy to use it!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

quickly helped us push subscription dates for upcoming orders with included a product that is sold out

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

I haven't used the app much yet, but the help crew has been super helpful so far as I am trying to set everything up.

Using app

18 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 28, 2022

Thank you for the quick response. and helping solve the issue I was having quickly and professional.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

I absolutely love this and the superior support that I receive. I’ve had Recharge for about 3 years now. My business has increase tremendously by having this service as an offering. I recently updated my theme and I am not tech savvy at all. I submitted a request because I couldn’t figure out how to add my widget. Bryan jumped right in an took care of everything. Their response time is instantaneously in my opinion. If you’re looking to grow your business this is a wonderful resource especially for the customers that order on a regular. An they forget to reorder. This will take care of everything for them. An if you want AMAZING Customer Support Recharge is the best option.

Using app

About 4 years

Total reviews

5

Average rating

4.8