All reviews

Rating Breakdown

  • 5
    88% (1,746 ratings)
  • 4
    5% (104 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (113 ratings)

Reviews with Text

  • 92% (1,835)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 10, 2023

We migrated from a different subscription platform, and the Recharge team made things so easy for us! Their service and support are terrific, and the app itself is very user friendly.

Store

Joylux

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

I'm glad to hear that you've had a positive experience with your migration to Recharge. Thank you for the review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 5, 2023

Extremely helpful support from Adam and team as we worked through a subscription migration.

Using app

About 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for leaving your kind words to Adam. We're glad to hear that you've had a positive migration experience. - Ty Bailey | VP of Services

5 / 5 Share

Oct. 5, 2023

Store

Puracy

Using app

Over 6 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 4, 2023

Been making a lot of big changes to our eCommerce efforts, naturally, some things fall apart. However, Renata was a huge help she was able to address my issue immediately. She was prompt with her responses and provided me with all the resources I needed to understand the processes that were helping. Thank you, again!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a shout-out for Renata. We think she's pretty fantastic too! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 4, 2023

Using app

About 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

Oct. 3, 2023

I am write this 5 star review because of the exemplary service and support. The app itself is easy enough to use and is quite extensible. One of the most important things is when we had a problem (that we created) Recharge was there to pick up and fix all we needed. Great product great support

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the five star review! We're glad to hear about your positive experience with Recharge. - Ty Bailey | VP of Services

5 / 5 Share

Oct. 3, 2023

Renata V was so quick and efficient when helping my solve a major glitch on our product pages.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the five star review & the shout-out to Renata! We're big fans of hers too! - Ty Bailey | VP of Services

5 / 5 Share

Feb. 6, 2024

Quick responses

Using app

Almost 3 years

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for taking the time to provide us with your feedback. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 30, 2023

Fantastic app. Very easy to use. Amazing support - fast to respond and always very helpful. I highly reconnend this app.

Using app

About 4 years

Total reviews

19

Average rating

5.0

Developer Reply

We appreciate the positive review. Thank you so much! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 29, 2023

So far it does what I need it to do for a great price. Customer service when I was having a technical error was quick, friendly and solved the issue.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the shout-out to our hardworking Support Team. We're glad that you've had a five star experience with Recharge. - Ty Bailey | VP of Services

5 / 5 Share

May 2, 2024

Always the best customer support. Appreciate the quick response times and ease of getting a live support person on chat. Follow up is incredible. Appreciate how the app is growing and adding new features as well.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

We're glad that you've had a good experience with Recharge so far. Thank you for the positive review! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 28, 2023

Very nice subscription platform with great support!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the shout-out to our hardworking Support Team. We're glad that you've had a five star experience with Recharge. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 27, 2023

Excellent development work from Nick and the team at E-shop Genious. REally good communication, responsiveness and problem solving skills - they achieved what other developers said was not possible. I highly recommend Nick and the team!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 27, 2023

We're beyond thrilled with all the support we've received from Recharge. Our move was a complicated one, as we have a unique subscription model that we were hoping Recharge could help us uncomplicate. We've already seen an increase in conversion over our old website and couldn't have done it without the amazing team at Recharge. A big thank you to Vinse, who supported us every step of the way. He went above and beyond to answer all my questions, help me find solutions and more. He was an absolute gem. A big thank you to Nick and Mat as well, who played a big part in getting us moved over!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review - and for your shout-out to Vinse! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 26, 2023

We recently acquired a new line of business and needed to migrate their legacy subscriptions into our own Recharge account leveraging Shopify. Our implementation engineer, Vinse Ridenour, was absolutely tremendous. He was knowledgeable, detailed, professional, and always provided answers to all our questions. He proactively ensured our migration was a complete success. A shining example of the caliber of talent supporting the Recharge platform and their customer base.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review and a shout out to Vinse. We're glad to hear that he was able to assist in a smooth migration process for you. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 26, 2023

Jaden was super supportive and quickly helped me solve an issue that had been ongoing for a few months! I really appreciate the help and support I received!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate the shout-out to Jaden. Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 26, 2023

Ha sido un autentico palcer contactar con Eduardo Mallmann, me ayudó en todo momento, me xplicó claramente lo que tenía que hacer, siempre amable, eficaz y eficiente, le animo a segur así, da gusto al otro lado encotrarse con gente tan resolutiva con él, con sus prontas respuetas

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review - and for the shout out to Eduardo! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 25, 2023

Great customer service!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate the shout-out to our Support team. Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Sept. 22, 2023

Great product and customer service! Kiki helped me out quickly.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the five star review - and for the shout-out to Kiki! We're glad to hear that you've had a good experience with Recharge. - Ty Bailey | VP of Services

5 / 5 Share

July 24, 2024

Great subscription app !

Store

Ziggy

Using app

Over 4 years

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services