All reviews

Rating Breakdown

  • 5
    85% (1,597 ratings)
  • 4
    6% (113 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
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5 / 5 Share

Jan. 18, 2022

Dora was able to research my issue and give me solutions that fixed it within a couple of days. Thanks for your help.

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 18, 2022

I used this app for my subscription orders solution. Still learning to use it but the help docs and support is amazing. No wonder the reviews are so good.

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Support was very helpful with fixing our widget! Brian Nguyen is the . Thanks so much!!!!!!!!!!!!!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

Recharge Subscriptions has been an intricate part of our Shopify store and business. This app allows us to do everything and anything we need to manage subscription orders while providing the customer with the best experience possible. Recharge does a great job of putting subscription management in the customer's hands with tools like Recharge SMS to reduce churn. We have been very pleased with their capability to consistently optimize features and ensure integrations work with other key technology partners. I use their analytics frequently and their reporting platform is seamless. I could not be happier with Recharge and would highly recommend it for offering your customers the best subscription experience.

Store

PYM

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2022

Support is very friendly and was able to provide me with a resolution to my concern. Please continue the great work! <3

Using app

Over 7 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

As a merchant, getting help form employees of the apps I am subscribed to is very important. Breanna W. went above and beyond to give me exceptional customer service. She was timely, efficient and effective in solving my issue with Recharge. Thus, though the app works well, what is more impressive is the service I got today. Hire more people like Brianna!

Using app

Over 4 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Jan. 14, 2022

So far our experience with Recharge has been amazing and much of that is due to our contact Gordon C. We were assigned under him in the first month or so after switching back and he has really helped us get up and running. He continually supports the business and is willing to help at any time. I have been extremely impressed with his knowledge and he has felt like part of our team. I will be really sad to lose him as a resource but he has done wonders for our experience with Recharge so far!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

We have migrated from another service to Recharge and are very happy with the app. Most of all the support from the Recharge team has been great every step of the way.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

The app works exactly as promised and their support is amazing. Our developer recently contacted them and they were extremely helpful, knowledgeable and we were able to get our project completed on time. Thanks Recharge!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Have been using this app for the past year and a half. We just relaunched our product line and had some issues. Bryan from support was able to solve our issues within a few hours. Excellent software and staff! Would highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Great support from AJ M. The app works perfectly and our customers are happy with it. Thank you recharge

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

The quality of the product is amazing, the specialize on doing what they do, which is building an feature rich subscription service. Highly recommended.

Store

Vinia

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

I had a good experience with Sarah S explaining the details on one particular refund case between our business and customer. All in all the app is pretty good.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

Just getting started with Recharge, but great so far, and support was very patient and helpful in answering a number of detailed questions based on our use case.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

Recharge has been rolling out so many new features and their support is always top notch! Not only is their team helpful and quick to respond, they're just such nice people. :)

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

The Recharge team has proven very useful when running through the features and implementation of the app on our website. Support gets back to us quickly and so far everything has been working without problems. Very satisfied.

Using app

2 months

Total reviews

25

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Great app and excellent and expedient customer support when needed. Thank you for the great product and support team.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

We have been successfully using this app for almost a year already. Very happy with the results. Along the way there have been some errors regarding the compatibility of other apps we also use on Shopify, however, Recharge has answered extremely fast and has solved the problem very efficiently and with great professionalism.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2022

I have been using Recharge for four years and absolutely love it! Their support team is great as well.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

I use Recharge Subscriptions to automate the charges for monthly and annual subscriptions. It has been an excellent app. The developer provided me with the help I needed to set up my subscriptions. There have been only a couple of minor hiccups, but the customer service representatives addressed them quickly and were very courteous.

Using app

4 months

Total reviews

1

Average rating

5.0