Recharge Subscriptions App
Recharge Payments Trusted Subscription App
Rating
4.8
feedback
1,995
chart
#1,913
All reviews
Review RSS Feed
July 31, 2023
5/5 would recommend recharge! Their support team is A+! Miley W. Helped me today and was awesome! Quick, and efficient! Love working with recharge!
Thank you so much for leaving a five star review - and for your shout out to Miley! We're glad that Recharge has improved your subscription service offerings. - Ty Bailey | VP of Services
July 31, 2023
Great app, has done wonders for our store to build up our recurring revenue, and is helping us generate tons of sales effortlessly. Great support, very well thought out app.
We appreciate you taking the time to leave a five star review! We're happy to hear about your positive experience with both our app and support team. - Ty Bailey | VP of Services
July 31, 2023
Great App for all your subscription needs. Fantastic service from Gordon and the team. Thank you Recharge
We really appreciate you taking the time to leave us a positive review. Extra thanks for the shout out to Gordon! We are glad to hear you've had a good experience with Recharge. - Ty Bailey | VP of Services
May 13, 2025
Recharge has been amazing for us. Easy to integrate and use, love the continuous innovation and improvement on the platform. Support team is quick to answer my questions and are really knowledgeable.
Thank you so much for the five star review - and for the shout out to Ben! We're glad to hear you've had a positive experience partnering with Recharge. - Ty Bailey | VP of Services
Sept. 18, 2024
Vuk thank you for your attention to my immediate assistance today.
Thank you so much for taking the time to leave a review! We're glad to hear you've had a positive experience. - Ty Bailey | VP of Services
Nov. 21, 2024
Recharge has been big for us - subscriptions are 90% or more of our revenue - and the customer service is always great, I highly recommend
Thank you so much for taking the time to leave us a five star review! We appreciate the shout out to our hardworking Support team. - Ty | VP of Services
July 25, 2023
Recharge has great chat support! Malcolm was very fast at responding & helped me every step of the way. I do wish Recharge offered demos or videos for help since that is always easier to follow along. Pretty easy app to work once you get the hang of it.
Thank you so much for the positive review and for the shout-out to Malcolm! We'll take your feedback into consideration for future support and documentation. - Ty | VP of Services
July 25, 2023
Recharge has been really solid for us. It is easy to integrate, offers unique customizations, and has comprehensive technology. Their support is all remote and typically is sufficient, but sometimes it can take longer than ideal to get issues resolved. Unfortunately, more custom support is only available on the highest tier plan (we are on the pro plan). I think ReCharge would benefit greatly from options for phone support. I also think that for some of the more complex functionalities, more could be done to make it easier to do on your own.
Thank you so much for your review and for taking the time to leave us with your feedback! We will take this into consideration as we continue to evolve our support offerings. - Ty | VP of Services
July 21, 2023
Recharge makes it easy to manage our subscription services! It's been an integral part of our business in driving consistent revenue. Perhaps the most invaluable resource within Recharge is their support team! Any time I have a question or a request, I'm quickly assisted and given concise, direct answers.
Thank you so much for the kind shoutout to our support team. We're very happy to partner with Dr. Squatch on all of your subscription needs! - Ty Bailey | VP of Services
July 20, 2023
We had an issue on the weekend of payment processing for our store and we were thankfully able to get assistance from Recharge about the issue. The Recharge Rep. worked tirelessly to help us overcome our issue and stayed in touch to make sure all went well.
Thank you so much for the kind review and for the shout out to our hard working support team. We're glad that you're having a positive experience with Recharge! - Ty Bailey | VP of Services
Oct. 24, 2025
Excellent app! Zachary was amazing and provided the support we needed immediately ;) Thank you team Recharge!!!
Thank you for the shout-out to our hardworking support team! We're glad to hear about your positive experience with Recharge. - Ty Bailey | VP of Services
July 14, 2023
The best solution on the Market so far! We really enjoyed working with Customer Success Manager John from Recharge who was highly professional and helpful.
We appreciate you taking the time to leave a positive review about your experience with Recharge - and for the shout-out to John! - Ty Bailey | VP of Services
July 10, 2023
Works great and great customer service/support. Interface is easy to work with and we haven't had a problem since launching.
Store
Durable
Using app
10 months
Thank you so much for taking the time to leave a review about your positive experience with Recharge! - Ty Bailey | VP of Services
July 5, 2023
Gordon and Wesley have been extremely helpful in talking me through roadmap changes to the platform and how we can leverage them in the future
Thank you so much for taking the time to leave a review - and a shout out for Gordon & Wesley! We're glad to hear that you've had a positive experience with Recharge. - Ty Bailey | VP of Services
Jan. 17, 2024
Super helpful and fast customer service!
We're glad to hear that your onboarding experience has been a positive one. Thank you for taking the time to leave a review and shout out for Gordon & Alex. - Ty Bailey | VP of Services
July 3, 2023
Great customer service! Very helpful in solving issues as they come up and the documentation library is very extensive.
Thanks for taking the time to leave us a review! We're glad to hear that you're having a positive experience with Recharge. - Ty Bailey | VP of Services
June 30, 2023
I spoke with Adam B and I was so glad for his assistance. Fastest customer service through chat I have ever encountered
We appreciate you taking the time to leave a shout-out for Adam and are glad to hear you are enjoying your Recharge experience! - Ty | VP of Services
May 15, 2025
Excellent support! Vuk K. was great help. Documentation could be better tho. Some things are unclear like changing some things in bulk could be better documented.
We really appreciate your feedback and will be taking the time to bring your review up to the rest of our team for future updates. Thank you for the shout-out to Nikola! - Ty | VP of Services
June 23, 2023
Excellent technical support so far. Integration and customisation also pretty intuitive. So far so good. Recommend.
Thank you for taking the time to leave us a review! Glad to hear that you've had a good experience setting up Recharge - Ty | VP of Services
Aug. 25, 2023
Nikola helped me figure out why a subscription wasn't cancelling. When the first solution didn't work, Nikola tried another method and it worked. Glad for the prompt solution.
Appreciate you taking the time to leave us a review! Glad to hear that Recharge is making your monthly subscriptions easy to manage. - Ty | VP of Services