Recharge Subscriptions

Jan. 6, 2022

Great customer service - Bryan Nguyen and Vincent have been super helpful and responsive; vital for our ecommerce biz!

Jan. 6, 2022

App is amazing. The one support situation we needed help with was handled so fast with awesome communication. We are big fans. Thank you!!!!

Jan. 6, 2022

Really appreciate the support I received from Bekah. Started a chat, got an immediate response and resolution!

Jan. 5, 2022

Nena a ReCharge Support Agent helped me to attain the Certificate of Residence (Statement of Information) promptly. Thank you.

Jan. 4, 2022

This is the best solution we've found for handling subscriptions on the Shopify service, given that they aren't supported natively. There is a bit of setup required but the support staff are very helpful in getting you up and running.

Dec. 30, 2021

Excellent app and fantastic support. After looking at many different options I am glad I found Recharge Subscriptions

Dec. 27, 2021

Bryan was absolutely amazing as a customer service agent! I had a trouble setting up a workflow for a client and it was so hard to figure out where I had gone wrong. Bryan went above and beyond to help me resolve the issue(s) we were having and get it working immediately for our customers.

Dec. 23, 2021

I had a glitch with Subscription Details pop up. My design didn't show up as intended. The pop up appeared but would be very difficult to read. I couldn't find why my design wasn't showing up and I couldn't find a way to remove the pop up completely. I emailed on 23rd of December and within an hour the issue was resolved. I honestly didn't think I'd get a response till after Christmas. But I am grateful to have had this little annoying design flaw fixed quickly. Big thank you to Hector!

Dec. 22, 2021

Quick customer service. My issues got resolved in a minute. very handy app. I will recommend it to others

Dec. 22, 2021

Superb app with excellent support. We are lucky enough to have great customers who love our product, and this subscription app is core to our success.

Dec. 22, 2021

Thanks a lot to Dora. She supported me really well with my technical issue. It was solved quickly and easily and she gave me further tips.

May 27, 2022

Often when I reach out to ReCharge they will fix the problem for me. It's great! This allows me to get back to the customer so much quicker- Thanks Nena!

Dec. 21, 2021

Received excellent service from Tigist when experienced an issue with a customers account. She responded promptly.

Dec. 21, 2021

Great app, great support. UI/UX could be better for both customers and admin. Will continue to use and recommend.

Dec. 21, 2021

We have used this app for over a year and only ever had 1 problem with it. That one problem was on our end, but their customer support still helped us get it fixed within 2 hours regardless.

Dec. 20, 2021

I switched from Bold and I'm very happy I did. Improved analytics, checkout flexibility, and bundling.

Dec. 20, 2021

Helpful customer service. They went above and beyond to find a solution to my use case! I use them for both pre-paid and recurring subscriptions.

Dec. 20, 2021

I've been really pleased with Recharge - it's a great programme and has excellent customer service. Tigist was so quick and helpful with the most recent issue I had. She updated me that she was working on the task and again when it was done. She did exactly what I asked of her and was so friendly in the process too. Really pleased with the service!

Dec. 17, 2021

ReCharge is the best subscription app around, and everyone knows it. The thing that really sets them apart though is their support. Would absolutely recommend to anyone looking to utilize subscriptions for their store.

Dec. 16, 2021

Support was great and was able to answer my questions very quickly and get things working the way they are supposed to!