Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,882
chart
#2,230
All reviews
Rating Breakdown
Dec. 16, 2021
Great customer support when we were having an issue. I'd recommend it because they have thought of a lot of scenarios in their programming and they're willing to help when something doesn't go according to plan.
Dec. 16, 2021
With many thousand products to go live Milica was very helpful with our onboarding. Thanks for your help.
Dec. 15, 2021
Hi, recharge is an excellent app and service that makes it simple to easily manage subscriptions. Moreover, the support team at recahrge are fantastic! I have had only the best support from their support staff, they are professional, reliable and swift!
Dec. 14, 2021
Quick response time and gave clear instructions on how to fix our issue! We always have a great experience with the Recharge support team.
Feb. 3, 2022
Always receive helpful support and knowledge from the team. Christian was extremely fast and provided the exact answer I was searching for. 100% satisfied! Thank you again!
Dec. 14, 2021
The Recharge team was instrumental in getting us set up with Recharge quickly in the busiest time of the year. Our Growth Account Manager was fantastic at answering any questions in a timely manner, complete with Loom videos to show how to set things up following best practices.
Dec. 14, 2021
This is the best customer service EVER. they are so fast and helpful. i wish all shopify apps could have this level of service and response time.
Dec. 13, 2021
I had an issue installing the app and Meredith and the team very efficiently took care of all for me, I would recommend the Customer Services
Dec. 13, 2021
I'm impressed with the tech support provided by Recharge. I had an issue and it was solved quickly and easily. Their tech support is easy to contact and that's a big plus!
Dec. 13, 2021
Gordon is always available to help with any issues we may have and is always super fast at rectifying them. He also provides invaluable information on how we can improve our store. +AA
Dec. 13, 2021
The customer support has been great, responsive and helpful. App does pretty much everything it claims to do.
Dec. 11, 2021
The people who help me out today fix the problem really fast I was really concerned about it because my whole business revolves around a subscription service that wasn’t working properly but they fixed it with an hours great job
Dec. 10, 2021
I was having troubles with the Recharge app, I am not a developer so I was not sure how to fix my problem. I reached out to the Recharge customer service, and I seriously had the BEST experience I've ever had with any customer service rep. Matt is amazing, he went above and beyond to answer all of my questions, and tried to help me as much as he possibly could. He always responded very timely and made sure I was well prepared to discuss what I needed to do with our developers in order to get what we need, since it was our website that needed adjusting, not the recharge app. Thank you Matt A for your amazing customer service!
Dec. 9, 2021
This review is for Meredith, as I really appreciated her going above and beyond and taking care of an issue I had with my product variants. She didn't just tell me where to go to fix something, she took the time to fix it for me, which was very helpful as we're going through a sale and are super busy at the moment. Thanks Meredith!
Dec. 8, 2021
Meredith was a huge help in resolving a Shopify/ReCharge disconnect in my store. She was fast and the solution was perfect, made my customer extra happy!
Dec. 8, 2021
Their customer support is very quick to reply and help with any issues. We have not had any problems using Recharge for our subscription products.
Dec. 7, 2021
ReCharge support has been very helpful in terms of resolving our issues. We switched. We had some difficulty with shipping rules initially but they helped resolve everything. The customer portal that the customer will see to manage their subscription is great looking.
Dec. 6, 2021
I've been a Recharge customer for over 2 years and always felt that their CS team is great. Fast response and whenever I have a request, they finish it less than 3days average. I am a happy customer indeed.
Dec. 6, 2021
Very simply, ReCharge just works. It's easy to configure and integrate, so it enables you to focus on running the subscription side of your business rather than programming a subscription solution.
Dec. 6, 2021
SPEEDY ASSISTANCE INTO RESOLVING AN ISSUE. I SHOULD HAVE CONTACTED THEM EARLIER, NOTHING BAD TO SAY. GREAT SERVICE