Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,882
chart
#2,230
All reviews
Rating Breakdown
Nov. 19, 2021
Good customer service,The support helped me to fix the problem just in a few hours. Generally happy with the app
Nov. 19, 2021
Breanna W. Recharge Support Engineer - SUPER HELPFUL GAL! She have me the best online help I have ever received.
Feb. 3, 2022
Found out that Recharge has SMS integration to them. So I tried and it's working pretty well despite the minor hitch on setting up, which Jovanah, their customer service representative, helped me with, and in no time I was able to get things going! Great service! Kudos!
Nov. 18, 2021
While trying to setup bulk changes I talked to Kevin G. He was extremely responsive and proactive. When I was confused he responded with very helpful information that actually helped. It was one of the best customer support experiences I've ever had. Thanks Kevin G!
Feb. 4, 2022
This app is continuously making improvements with the platform and as such the tech support team is able and eager to help. UPDATE: We greatly appreciate the help from Vinse across multiple brands which we have. Without him we would still be spinning our wheels!
Nov. 18, 2021
I reached out for support on assistance on my Recharge account. It continuously kept giving me an error. Joey responded FAST!. He provided a few suggestions to try. IT FINALLY WORKED!!! I emailed him right away and again, was quick to respond. Thank you for resolving my issue, Joey!
Nov. 18, 2021
crystal was extremely helpful. She helped resolved my issue and was very quick in coming back to me.
Nov. 17, 2021
We really enjoy using Recharge to run our subscription service. The customer support is always top notch and makes life much less stressful then it could be otherwise.
Nov. 17, 2021
Responsive and helpful. Provided additional information and resources why issue is happening. Thank you!
Nov. 17, 2021
Usamos Recharge para servicio de suscripción a nuestra tienda de té. Es muy fácil de instalar y de configurar. Y el servicio de soporte es muy rápido y muy bueno
Nov. 17, 2021
I switched from another website platform where the recurring order system was really not working well. Recharge has been a breath of fresh air. The cost is very reasonable even for low volume shops like mine, while still offering great customer service when help is needed. I was able to import my current subscribers to my Shopify site easily, and customers have a lot of tools available to them. Recharge also can read line item properties generated by variant apps, which is something that other apps are missing. Highly recommend!
Nov. 16, 2021
Fast and friendly service! Solved the problem easily and reduced the stress around the issue! Very happy with the result.
Nov. 16, 2021
We use the Recharge app all the time and it is very convenient to use. It has all the information I need to assist customers.
Nov. 16, 2021
Customer service is great. They have a fast response time and they gave me the info I needed. Thanks Hector!
Dec. 16, 2021
I appreciate Recharge's simple workflow and stellar client support. The UI is very friendly and can be learned quickly. Their technical support crew is always on the ball. A+++++ They constantly follow up and keep us up to date on all technical issues, as well as offer real-time strategic solutions.
Nov. 16, 2021
This app has really helped us provide a great subscription service for our customers and would highly recommend it. Great service!
Nov. 16, 2021
Recharge was able to get back to me regarding my inquiry in less than 24 hours and explained to me the issues so we don't meet them again. Great customer service.
Nov. 16, 2021
We've received many request from our customers to build an integration with this app and heard great feedback.
Nov. 15, 2021
The app is not the most intuitive and a bit tricky to set up... BUT it definitely works, and it works great. Thanks especially to the excellent customer service team.
Nov. 15, 2021
So far so good with Recharge. Customer service is great. They respond to support tickets quickly and are always helpful.