Recharge Subscriptions App

July 21, 2022

Had the best service experience with Juan from ReCharge support. He solved an extremely complicated issue for us within a couple of hours — and it's a testament to the level of service that ReCharge provides.

July 21, 2022

Highly recommend this app! The support staff are very helpful and prompt with their responses. They are the best!

July 20, 2022

It's a good tool and Adam from the support team was super helpful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

July 19, 2022

Always have a great experience with their CS answering my questions quickly and thoroughly. They always follow up and ensure I am satisfied with their support. Could not recommend more!

July 17, 2022

this app has great customer service and customizability. their team went above and beyond to assist us in changing our UX

July 15, 2022

Gordon has been instrumental in helping us optimize our Recharge integration. Specifically, improving the customer experience with the goal of happier customers! Thank you.

July 14, 2022

I am so happy we found Recharge Subscriptions App. It's so user friendly, not only for me as the business owner, but more importantly for our customers. The subscription process is seamless and its really easy for customers to edit and change up their monthly subscriptions. Highly recommend!!

July 14, 2022

Big help in sales and analytics. Customer support is actually helpful too! Looking forward to moving forward w/ them for a while!

Oct. 23, 2025

Excellent customer service! Huge thanks to Hamid A., who took the time to patiently and efficiently answer all my questions. He was not only very helpful and kind but also made sure every issue was fully resolved.

July 9, 2022

Really helpful support from the team - and some nice online documentation and FAQs where I could find answers myself.

July 8, 2022

I used this app to ask about a payment question, Jenalyn was a huge help as she walked me thru every step and we reconciled my problem, a huge shout out to her. Thank you.

July 6, 2022

Great app, works seamlessly. Customer Service was quick and very helpful to resolve any issues we've had

July 5, 2022

I received clear helpful and prompt assistance from Gordon from the Recharge team. I was really impressed and grateful. Finding this tool really useful overall, and love the functionality of the portal.

July 5, 2022

Usually can’t stand dealing with customer support teams on Shopify apps, but Recharge is the exception. Anytime I need to reach out about something, they reply quickly and with a helpful answer specific to my issue.

July 5, 2022

Eduardo M. solved our integration issue quickly. His attention to detail and quick response was the best experience we've had with ReCharge support in over 3 years. Hope we get more service like he provides.

June 28, 2022

Juan C was extremely helpful with my support request, he went above and beyond to assist me and kept me informed of his progress.

June 23, 2022

The support team went above and beyond to help me fix my problem. App does exactly what it's supposed to

June 30, 2023

A great app with prompt service. I was using a competitor for quite a few years though they weren't helping and didn't seem to be working on the product for the future, I can see that this appears to be different for ReCharge. A good product worth the hassle of swapping services. The service continues to be good though, like others on here I can see a price hike in the near future. We may want to be looking further afield as the service wasn't cheap, to begin with, and we have 3 websites using ReCharge, this is quite the bill.

June 23, 2022

Matt was a great help to us! Very efficient, professional, and kind. Happy to have him apart of your team! Thank you again!

June 23, 2022

I often hesitate to contact any helpdesk support as I fear I won't receive a quick response, and keep trying to troubleshoot myself to find a solution, but Hector and his team were super quick to respond and fix a number of issues I had with the subscription service, which is reassuring when the app is there to dealing with my customers and their payments. Thanks team!