Recharge Subscriptions App
All reviews
Used them for years and will continue to do so. Support is top notch and they make it easy.
Thank you for taking the time to leave us a five star review! - Ty Bailey | VP of Services
Jairus was super helpful!
We appreciate the five stars and shout out to Jairus! - Ty Bailey | VP of Services
Even before signing up, I had a very attentive conversations with Drew that made sure the service was suited to our needs. Then once onboarding, we had a really attentive and fast onboarding experience from Meredith where she was there to help with any questions whenever. Thank you both!
We appreciate you taking the time to leave a review and a shout out to our valuable team members! - Ty Bailey | VP of Services
very helpful , issue solved :)
We're glad to hear about your positive experience. - Ty Bailey | VP of Services
Recharge Support was incredibly helpful and answered my questions clearly and thoroughly!
Thank you for taking the time to leave a five star review! - Ty Bailey | VP of Services
Kiki was very helpful and very quick to come back to me. Thank You
Thank you for the review and shout out to Kiki! - Ty Bailey | VP of Services
We recently migrated to Recharge and had a positive experience overall. Recharge stands out as a more professional solution compared to the two apps we used previously. Vinse, the implementation engineer, played a crucial role in making the migration as smoother as it could be. His support and guidance significantly reduced the stress associated with navigating the complexities of the process, especially since our case wasn't straightforward.
We really appreciate you taking the time to leave a review! We're glad to hear you've had a positive experience and that Vinse was able to help. - Ty Bailey | VP of Services
Recharge is an amazing add on to your store & their customer service is exceptional when any issue pops up... Jaden W, extremely helpful guy.
Thanks for the five stars! - Ty Bailey | VP of Services
Roberto was a great help and resolved my issues quickly!
Thank you for taking the time to leave a review and a shout out to Roberto! - Ty Bailey | VP of Services
We appreciate the five star review!
Jaden was a HUGE help. I appreciate Jaden taking the time to help me and providing me with additional information. 5/5 customer service representative.
Thank you for the five star review - and the shout out to Jaden! - Ty Bailey | VP of Services
Vinse from the implementation team is the man! Vinse really worked hard and helped with integration from our old provider. Really happy with the switch.
Thank you for the shout out to Vinse and the five star review! - Ty Bailey | VP of Services
Pros: Setup is straightforward, seamless integration with Shopify, support team is helpful and responsive! Cons: Reporting and some customization is limited or not that intuitive. It's also a bit expensive
We appreciate your feedback and the review! - Ty Bailey | VP of Services
Their support team is great to deal with. Very straightforward and cool.
We appreciate the five star review! - Ty Bailey | VP of Services
Great help today from Thomas. He was speedy and efficient and was able to help me out straight away.
We appreciate you taking the time to leave your feedback! - Ty Bailey | VP of Services
Thank you for the five star review! - Ty Bailey | VP of Services
My issue was resolved quickly and efficiently!
We are very grateful for your five star review! - Ty Bailey | VP of Services
Miley W | Recharge Technical Support was incredible to work with. She was patient and solved my problem on her end which was a big lift off of my shoulders.
Thank you so much for the review and the shout out to Miley! - Ty Bailey | VP of Services
Gave quick and timely answer to edge case behavior inquiry
Thank you for the five-star review and the shout-out to our hardworking team! - Ty Bailey | VP of Services
Charged me $99 without approval. No warning, no updates stating it was switching to paid subscription. ...Update.. they refunded the money the was charged in error.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do. Support: https://support.rechargepayments.com/hc/en-us/requests/new
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