Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,104
chart
#2,142
All reviews
Review RSS Feed
May 13, 2025
Recharge has been amazing for us. Easy to integrate and use, love the continuous innovation and improvement on the platform. Support team is quick to answer my questions and are really knowledgeable.
Thank you so much for the five star review - and for the shout out to Ben! We're glad to hear you've had a positive experience partnering with Recharge. - Ty Bailey | VP of Services
Sept. 18, 2024
Vuk thank you for your attention to my immediate assistance today.
Thank you so much for taking the time to leave a review! We're glad to hear you've had a positive experience. - Ty Bailey | VP of Services
Nov. 21, 2024
Recharge has been big for us - subscriptions are 90% or more of our revenue - and the customer service is always great, I highly recommend
Thank you so much for taking the time to leave us a five star review! We appreciate the shout out to our hardworking Support team. - Ty | VP of Services
July 25, 2023
Recharge has great chat support! Malcolm was very fast at responding & helped me every step of the way. I do wish Recharge offered demos or videos for help since that is always easier to follow along. Pretty easy app to work once you get the hang of it.
Thank you so much for the positive review and for the shout-out to Malcolm! We'll take your feedback into consideration for future support and documentation. - Ty | VP of Services
July 25, 2023
Recharge has been really solid for us. It is easy to integrate, offers unique customizations, and has comprehensive technology. Their support is all remote and typically is sufficient, but sometimes it can take longer than ideal to get issues resolved. Unfortunately, more custom support is only available on the highest tier plan (we are on the pro plan). I think ReCharge would benefit greatly from options for phone support. I also think that for some of the more complex functionalities, more could be done to make it easier to do on your own.
Thank you so much for your review and for taking the time to leave us with your feedback! We will take this into consideration as we continue to evolve our support offerings. - Ty | VP of Services
July 21, 2023
Recharge makes it easy to manage our subscription services! It's been an integral part of our business in driving consistent revenue. Perhaps the most invaluable resource within Recharge is their support team! Any time I have a question or a request, I'm quickly assisted and given concise, direct answers.
Thank you so much for the kind shoutout to our support team. We're very happy to partner with Dr. Squatch on all of your subscription needs! - Ty Bailey | VP of Services
July 20, 2023
We had an issue on the weekend of payment processing for our store and we were thankfully able to get assistance from Recharge about the issue. The Recharge Rep. worked tirelessly to help us overcome our issue and stayed in touch to make sure all went well.
Thank you so much for the kind review and for the shout out to our hard working support team. We're glad that you're having a positive experience with Recharge! - Ty Bailey | VP of Services
March 18, 2026
Excellent app! Amber solved my address order error immediately ;) Thank you Amber!!!
Thank you for the shout-out to our hardworking support team! We're glad to hear about your positive experience with Recharge. - Ty Bailey | VP of Services
July 14, 2023
The best solution on the Market so far! We really enjoyed working with Customer Success Manager John from Recharge who was highly professional and helpful.
We appreciate you taking the time to leave a positive review about your experience with Recharge - and for the shout-out to John! - Ty Bailey | VP of Services
July 10, 2023
Works great and great customer service/support. Interface is easy to work with and we haven't had a problem since launching.
Store
Durable
Using app
10 months
Thank you so much for taking the time to leave a review about your positive experience with Recharge! - Ty Bailey | VP of Services
July 5, 2023
Gordon and Wesley have been extremely helpful in talking me through roadmap changes to the platform and how we can leverage them in the future
Thank you so much for taking the time to leave a review - and a shout out for Gordon & Wesley! We're glad to hear that you've had a positive experience with Recharge. - Ty Bailey | VP of Services
Jan. 17, 2024
Super helpful and fast customer service!
We're glad to hear that your onboarding experience has been a positive one. Thank you for taking the time to leave a review and shout out for Gordon & Alex. - Ty Bailey | VP of Services
July 3, 2023
Great customer service! Very helpful in solving issues as they come up and the documentation library is very extensive.
Thanks for taking the time to leave us a review! We're glad to hear that you're having a positive experience with Recharge. - Ty Bailey | VP of Services
June 30, 2023
I spoke with Adam B and I was so glad for his assistance. Fastest customer service through chat I have ever encountered
We appreciate you taking the time to leave a shout-out for Adam and are glad to hear you are enjoying your Recharge experience! - Ty | VP of Services
May 15, 2025
Excellent support! Vuk K. was great help. Documentation could be better tho. Some things are unclear like changing some things in bulk could be better documented.
We really appreciate your feedback and will be taking the time to bring your review up to the rest of our team for future updates. Thank you for the shout-out to Nikola! - Ty | VP of Services
June 23, 2023
Excellent technical support so far. Integration and customisation also pretty intuitive. So far so good. Recommend.
Thank you for taking the time to leave us a review! Glad to hear that you've had a good experience setting up Recharge - Ty | VP of Services
Aug. 25, 2023
Nikola helped me figure out why a subscription wasn't cancelling. When the first solution didn't work, Nikola tried another method and it worked. Glad for the prompt solution.
Appreciate you taking the time to leave us a review! Glad to hear that Recharge is making your monthly subscriptions easy to manage. - Ty | VP of Services
June 21, 2023
Great app and has added so much value to my website. Great team behind it too, who are only happy to help.
Thank you so much for your shout out to both our app and the team! - Ty | VP of Services
June 20, 2023
From onboarding to support, Recharge has been a great tool for our subscription-based business. Support is outstanding and they are able to prioritize tasks when multiple requests are submitted—a rare feat for a Shopify app. There are cheaper solutions out there, but with Recharge you get what you pay for. As long as they continue providing excellent support and best of class subscription features, we'll be customers.
Thank you for the kind shout out to both our app and the support team behind it! - Ty | VP of Services
June 16, 2023
Our First implementation with Recharge was so smooth and enjoyable and came in ahead of time! I love the flow and project management tool and our Implementation lead Arlon was incredible to work with, responsive, sharp, concise and knowledgeable.
We're really glad to hear that your experience with Recharge has been enjoyable! Thank you so much for the shout-out to Arlon! - Ty Bailey | VP of Services