Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,882
chart
#2,293
All reviews
Rating Breakdown
Oct. 18, 2021
One of the best apps on Shopify! they have great and quick support all the time. Very easy and intuitive to work with, must have for subscriptions.
Oct. 18, 2021
We changed our subscription model and saw good results in terms of engagement. Fast and responsive support and knowledgeable onboarding team.
Oct. 18, 2021
I had a question about the amount of charge retry's a customer would have before their card wouldn't be charged anymore- and after those tries max out if I had to manually retry their purchased order for them. I received my answer right away from great customer service with large detail
Oct. 15, 2021
Very quick and easy to access the support team at Recharge. The staff are always helpful and patient. Thanks Nikola!!
Oct. 15, 2021
Great onboarding support from our representative. Had hiccups getting the program transferred over but were able to get things figured out with support and program is running well. Cheers.
Oct. 15, 2021
Dora was super helpful and patient in guiding us through the series of irregular situations- the great technical support and lovely conversation she provided gave us so much reassurance and hope in keep building our subscription community!
Oct. 14, 2021
Support is always helpful and very responsive. I needed a fix for a shipping issue and voila, they have a new feature for it that I wasn't even aware of. Problem solved within a day!
Oct. 14, 2021
Fantastic customer support from the folks at Recharge! It is rare that we need to ask for help as the app is very intuitive, but when we have needed it they have been great to work with.
Oct. 14, 2021
Meredith from customer service replied very quickly and was most helpful for our question. Our question was resolved quickly. Thanks!
Oct. 13, 2021
Recharge has helped our business seamlessly implement subscription options directly into our preexisting shopify website/store. The customer service team is very quick and helpful with every step of the process. - Nutrasumma Inc.
Oct. 13, 2021
Juan C was very helpful this morning, he helped me fix some issues I was having very quickly and he was very nice!
Oct. 13, 2021
Joey with customer support helped me quickly and accurately through Ticket ID: 642415. Great work - thank you!
Oct. 13, 2021
I really love using recharge, they make things simple for both the merchants and subscribers. I feel like the recharge team really wants the best for our company and to help us succeed.
Oct. 13, 2021
The agent (Joey, I believe) was super quick and immediately provided a solution. Thank you!!!!!!!!!!
Oct. 12, 2021
The Recharge app fit exactly what we needed for our subscription service. When we needed help they were quick to support us and resolve any issues we had. It's a simple and efficient application.
Oct. 12, 2021
We use this app to manage subscriptions. The app offer good opportunities of customization and the customer service is quite fast to help.
April 1, 2022
Recharge Subscription app helps our company to manage the subscription orders easily and effectively.
Oct. 8, 2021
Matt was brilliant in offering support on an urgent issue that we've encountered for the first time and couldn't wrap our heads around! A good learning experience that sometimes you should leave the expert work to the (ReCharge) experts. We've had a great customer experience so far and I always recommend ReCharge whenever I'm asked about our subscription management side of the business.
Oct. 8, 2021
Amazing customer experience. Wish there was more customization with email notifications and not plain HTML.