Recharge Subscriptions

Oct. 8, 2021

Recharge Subscritions have a fast and good service. Helped with a comprehensive FAQ whiched speed up the process, the help from Recharge employees was quick.

Oct. 7, 2021

ReCharge and their team (specifically, Owais) has been great to work with. Super sharp, and quick turnaround on any assistance we need. Thanks team!

Oct. 7, 2021

Thank you Gabriel for being so persistent and finding the solution to the Recharge app issue. Glad you made it happen

Oct. 7, 2021

Great customer service! Quick to respond and assist with the syncing issue I was having despite the fact that our usual Shopify manager was out of the office.

Oct. 7, 2021

Rafael A. did a great job of assisting me with my issue. Not only did he help me to figure out the problem he checked back in a few days later to make sure everything was taken care of. Great customer services

Oct. 7, 2021

My questions always get answered quickly and Shayaan is lovely to deal with and always helps out when I need assistance.

Oct. 6, 2021

I use the app for a monthly ribbon subscription box and it is so easy to navigate. Help response times are super fast and reps are so helpful!!

Oct. 5, 2021

WOW! ReCharge is everything and more. You need this app if you have a subscription. Legit, their customer service is always responsive within 24 hours and they even helped me resolve an issue with a brand new Shopify theme that wasn't allowing me to connect any of the back end stuff after countless hours of trying. They rock, esp. Eduardo Mallmann who helped me resolve my Shopify theme! Please pick them and download this app for your subs.

Oct. 4, 2021

I talked to Francis on customer support and they were very friendly and helpful! Quick to respond with my issue of how to publish my widget for subscription. Easy to use the app once you get the hang of it.

Oct. 4, 2021

Knowledgeable, fast and friendly support. Julmar sent all the information I needed, plus the tools to make it easier.

Oct. 2, 2021

This is a seriously powerful app and we've been using it for a few years now. Customers are generally able to manage their own subscriptions without needing any help. Customer service is also top notch, friendly and professional. Rachel has helped answer some question I had about the new Shopify checkout integration plans. Recommended.

Oct. 1, 2021

I emailed for support on a shipping charge issue. The support team resolved the issue quickly. I find that each time I email for support I get an response quickly. The support team is very good with getting issues resolved due to a high knowledge of the Recharge program. I am very satisfied with the support team.

Oct. 1, 2021

Best in class subscription app for Shopify. Really good customer service, Milena was amazing I figured my issue so quickly

Oct. 1, 2021

Awesome customer service! Superior app! Highly recommend it for growing your business! Easy to use and integrated with most things.

April 14, 2022

Recharge has a been a great app for our store. Support is always super responsive and helpful. Specifically in this last case, Vuk in support got right back to me regarding updating a customer's payment method and removing an old payment method. Thanks Vuk!

Oct. 15, 2021

Excellent! Very friendly Support Team that solve issues in no time. Definitely a five-star Customer Service!

Sept. 28, 2021

Recharge handles all of our subscriptions. It is a great way to manage customers and orders. The only problem we have is logging in from Shopify. It takes forever to load.

Sept. 28, 2021

I submitted a request to make a bulk edit to our order list, it was returned and completed within an hour which was a much quicker return than I was expecting. Mary was really quick and efficient and when I replied to her email she came straight back.

Sept. 28, 2021

Dora was fast and efficient. She determined that our account had been put on hold from a past-due invoice (a customer service nightmare), which stalled subscription processing. She instructed me on how to fix the issue, and within minutes, the account was active again.

Sept. 28, 2021

Many thanks to Alex G. I had a problem with taxation in the app that I could not solve. Alex responded quickly to my emails, she was clear, she was friendly and helpful and she gave me confidence that my problem could be resolved when I was worried. She then worked quickly to resolve the issue. An excellent service, many thanks Alex.