Recharge Subscriptions App
Recharge Payments Trusted Subscription App
Rating
4.8
feedback
1,994
chart
#1,924
All reviews
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June 22, 2022
An Amazing App for subscriptions. Integrates perfect with Shopify and provides great customer service.
June 21, 2022
You can customize the app widget perfectly and Nick from eShop genius soft it in an excellent way for free. Highly recommend it.
June 17, 2022
The Recharge team did an outstanding job helping me migrate from my old subscription platform to this one. Customers are better able to manage their own subscriptions which means fewer emails for me! The ability for customers to add one-time items has also helped increase sales!
June 17, 2022
We used this app to charge customers for recurring coffee subscriptions. I had an issue manually adding a customer to link to our store for a recurring purchase, and Nena replied very quickly and was very helpful and professional. Her technical support advice weas easy to follow, and now my customer is linked to the portal. Thank you Nena!
June 15, 2022
I wanted to provide feedback on an individual at Recharge. Dan, a senior support engineer has been assisting myself on behalf of our company for almost 6 months now to ensure our issue was resolved, completed to our satisfaction and in a timely fashion anytime I had to contact him. He was kind, explained all options clearly, was patient and a true delight to work with. Hire more Dan's!
June 15, 2022
Benjamin in support was so great to work with and worked through the issue I was having. Thank you for your help!
June 15, 2022
Great service that has become a big part of our business. It works well and is very easy to setup and use.
June 14, 2022
Love the support with this app! The customer service team always responds quickly and is eager to help.
June 14, 2022
Works great. Nick from eShop Genius helped us with some minor customizations as well. Would recommend!
June 10, 2022
Great platform. We migrated from a different platform and this one is much better. It has all the features we are wanting and they are always making improvements with each update.
June 9, 2022
We've used this app for two weeks now and it's been able to accommodate the transfer from two different platforms one of which was a similar platform and the other completely different. Customer service will help walk you through everything and quickly! I was surprised at how fast any problems we ran into were resolved either with instruction on how to fix it or with their team fixing it for us when things became a little more technical. The only downside is the fact that the app isn't compatible with any volume discount apps, but they do offer some alternatives.
June 9, 2022
The issue was resolved promptly, and we were able to get back to the customer to straighten their account. Thank you very much, Juan!
June 7, 2022
We've been using Recharge Subscriptions for almost two years now and super happy with the service so far. They constantly make improvements to their user interface and keep adding new and useful features which is why I feel comfortable using and sticking with Recharge over any other subscription payments app. Shout out to Gordon and Selwyn for going out of their way to make sure we are getting the best out of Recharge's offerings and for linking us up with one of their partner agencies. We're super excited for what's to come! - Team Farmbox Co.
Sept. 10, 2025
extremely helpful customer service agent who resolved our issues in an efficient and effective manner.
June 7, 2022
Better than I expected, including customer service. The app provides a lot of possibilities for how to reduce the churn rate and have happy customers.
June 3, 2022
Juan was incredibly helpful and went out of his way to help me trouble shoot a few issues I was having. Really appreciate his support and time.
June 1, 2022
Benjamin responded to help email within minutes telling me my problem was solved as well as how he solved it! By far best customer support I've experienced in a while!
Jan. 31, 2025
Excellent support. We truly appreciate that your team is always there to help, providing prompt and friendly assistance whenever we need it. I especially wanted to mention Nena and commend you for your help with our most recent query. You took the time to fully understand the issue and resolved it quickly. Your dedication to ensuring our customers receive the same high level of service that you provide is truly commendable. Thank you again!
May 31, 2022
Great app and fantastic developer support from Nick at eShop Genius fixing an issue with our widget!