Recharge Subscriptions App
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Excellent product and excellent team. They are super helpful and available.
Thank you so much! Helpful and available is exactly what we strive to be, and it's wonderful to hear that's been your experience. We appreciate the kind words about both the product and the team!
So far so good. We had a small issue that was fixed in a short period of time, with great help from support.
Thank you for sharing this! Small issues are never fun, but we're really glad our support team was able to jump in and get it sorted out quickly for you. That's what we're here for. We appreciate the kind words and hope everything continues to run smoothly!
Ola was very helpful!
Thank you! We'll be sure to pass your kind words along to Ola. We appreciate the 5 stars!
We switched from another subscription platform, the onboarding process and switching was very smooth with a step by step process and plan given to get the most out of the recharge platform. Since switching, subscriptions have grown significantly, cancellations are down, failed payments are down, whilst win backs and retentions are up. The loyalty and referral programs have been huge successes also. Support throughout was great when we needed to tap into the knowledge base, highly recommend the app.
Wow, thank you so much for this incredibly thoughtful review! Results like these - subscriptions growing, cancellations down, failed payments down, and win backs and retentions up - are exactly what we hope to help merchants achieve, and it's genuinely exciting to hear that it's all coming together for you. We're also glad the onboarding and migration felt smooth and that the loyalty and referral programs have been such a hit. Thank you for the recommendation and for sharing your experience so thoroughly!
Thank you for the 5 stars, Heaven Skincare! We're so glad to have you with us and appreciate you taking the time to share your support. Reach out anytime you need help!
Sterling L needs a raise ASAP
We love this review. Sterling will be absolutely thrilled to hear this and we'll make sure it gets passed along. Thank you so much for the kind words - they really do mean a lot to the whole team!
Thank you so much for the 5 stars, Just Love Coffee Roasters! We really appreciate your support and are glad Recharge has been a good fit for your business. We're here whenever you need us!
Great and super quick help
Great and super quick help is exactly what we aim for! So glad we could deliver that for you. Thank you for the 5 stars and for taking the time to share your experience!
Thank you for the 5 stars, MyPura! We're grateful for your support and happy to be part of your subscription journey. Don't hesitate to reach out if you ever need anything!
Great customer service when gathering evidence to dispute chargebacks.
Thank you for sharing this! Chargeback disputes can be stressful, and we're really glad our team was able to support you through that process effectively. We appreciate the kind words and the 5 stars!
Thank you for the 5 stars, nikalab! We truly appreciate your support and are glad to be powering your subscriptions. Reach out anytime!
Straight forward setup, customization available, more in depth than any of the other options. The build a bundle was crucial, and recharge integrates seamlessly with recharge and klaviyo which is huge. The support and implementation staff were a joy to work with. Vinse was there every step of the way, professional, kind and really cared about my project and making sure everything was to my satisfaction.
Thank you so much for this detailed and thoughtful review! It's wonderful to hear that the setup felt smooth and that the build a bundle feature and Klaviyo integration have been such a strong fit for your business. Vinse is a real asset to our team and we'll make sure he sees this. We're so glad he was able to be there every step of the way for you. Welcome to Recharge!
Good Customer Service!
Thank you! Good customer service is something we work hard at every day, so it's great to hear it's making an impression. We appreciate you taking the time to leave a review!
Thank you for the 5 stars, Exotic Nutrition Pet Supply! We're so glad to be part of your subscription business and truly appreciate your support. Don't hesitate to reach out anytime you need us!
I have been using Recharge for many years, and it has made me life so easy in terms of managing a subscription service for my business. Its taken away so much admin I had to do myself. Im not a very technical person and find it really easy to use. And when i get stuck their team are so helpful in resolving things. This week I had some issues and their team member Mallory was so helpful in resolving my issue. He sorted something for me in minutes, yet it would have taken me all day! Amazing, Love it!
Thank you so much for this wonderful review! It means a great deal to hear that Recharge has taken so much off your plate over the years. Making subscription management feel easy and accessible for everyone, regardless of technical background, is something we genuinely care about. And we're so glad Mallory was there when you needed her. We'll be sure to pass along your kind words to her!
Of late, I have reached out to their support more and more with my queries and they have always been able to provide me with solutions. We have been using Recharge to manage our subscriptions since a long time now and we haven't had any issues. I like that they are also upping their technical capabilities which IMO was really needed at one point but they seem to be doing a good job there as well now.
Thank you so much for this thoughtful review! Long term merchants like you are such an important part of what motivates us to keep improving. It's great to hear that our support team has consistently been there when you need them, and we appreciate the honest feedback on the technical side too. We're committed to continuing to grow in that area and it means a lot to know you're seeing the progress. Thank you for sticking with us!
Amazing service and support from Natalie S. Recharge has been amazing for our business.
Thank you for this! We're so glad Natalie S. was able to deliver an amazing experience for you, and it's wonderful to hear that Recharge has been a strong fit for your business. We'll make sure Natalie sees this. We truly appreciate your support!
J'ai été aidé par un specialiste Recharge en ligne, Juan, qui m'a grandement aidé dans un souci impossible à régler seul. Il a même depassé mes attentes en me trouvant des solutions dignes d'un developpeur, merci beaucoup!
Merci beaucoup pour ce retour ! Nous sommes ravis que Juan ait pu vous apporter une aide aussi complète. Aller au delà des attentes de nos marchands est exactement ce que nous visons, et c'est formidable de savoir que cela s'est concrétisé pour vous. Nous transmettrons vos remerciements à Juan avec plaisir !
Zachary was amazing and super helpful. Always stayed in touch and got back with me with all the updates he found. Super easy to work with and all his work helped us find the solution! Amazing customer service!
This review genuinely made our day! Zachary is an incredible member of our team and it's so great to hear that his communication and follow through made a real difference for you. Staying in the loop and getting to the solution together is exactly how we hope every support experience feels. Thank you so much for taking the time to write this out!
Any business selling consuables needs to setup Recharge.
We couldn't agree more! Subscription management for consumables is such a natural fit, and we're thrilled to be your platform of choice. Thank you for the kind words and the 5 stars!
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