All reviews

Rating Breakdown

  • 5
    88% (1,844 ratings)
  • 4
    5% (106 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (116 ratings)

Reviews with Text

  • 90% (1,899)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 27, 2026

Yajaira T. was extremely helpful in providing solutions for our situation!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate you calling out Yajaira’s help. I’m glad she was able to provide clear solutions for your situation. Ty Bailey | VP of Services

5 / 5 Share

Jan. 27, 2026

Good customer support, particularly from Malik M.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind feedback. I’m glad Malik provided strong support and made the experience a good one. Ty Bailey | VP of Services

5 / 5 Share

Jan. 26, 2026

Customer support (Yajaira T.) was so helpful! I've been having issues with Authorize.net/Shopify/Recharge and it's been so hard to locate the issue. Finally, i think i got most of it all figured out however Yajaira T. was patient to help me through the issue.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for calling out Yajaira’s patience and care. I’m glad she was able to help untangle a complex setup and guide you through it. Ty Bailey | VP of Services

5 / 5 Share

Jan. 23, 2026

Using app

Almost 2 years

Total reviews

4

Average rating

4.3

Developer Reply

Appreciate the five-star rating. We’re grateful for your trust. Ty Bailey | VP of Services

5 / 5 Share

Jan. 23, 2026

Great support!

Using app

Almost 2 years

Total reviews

2

Average rating

3.5

Developer Reply

Thanks for the kind words. We’re happy our support team could help. Ty Bailey | VP of Services

5 / 5 Share

Jan. 22, 2026

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the strong rating. We’re glad to be working with you. Ty Bailey | VP of Services

5 / 5 Share

Jan. 22, 2026

seamless set up, never have had any issues with customer orders, and great customer support!

Store

Alival

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear this. I’m glad setup was smooth and that both orders and support have been reliable for you. Ty Bailey | VP of Services

5 / 5 Share

Jan. 22, 2026

Store

ISV

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the five stars. We appreciate your partnership. Ty Bailey | VP of Services

5 / 5 Share

Jan. 22, 2026

Always a great experience with Recharge. Their service and system is continously evolving - offering new features for our subscribers and their customer support is consistently stellar.

Store

Hip Pop

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this kind feedback. It’s great to hear the platform continues to evolve in ways that benefit your subscribers and that our support has stayed consistent. Ty Bailey | VP of Services

5 / 5 Share

Jan. 21, 2026

Very good customer support

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate the feedback. I’m glad our customer support team delivered a positive experience. Ty Bailey | VP of Services

5 / 5 Share

Jan. 21, 2026

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the strong rating. We’re happy to support your subscription experience. Ty Bailey | VP of Services

5 / 5 Share

Jan. 21, 2026

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the five-star rating. We appreciate your support and trust in Recharge. Ty Bailey | VP of Services

5 / 5 Share

Jan. 20, 2026

Love the app. It includes so many features and their support is absolutely amazing. They are incredibly responsive and Jack G for example even gave me a video tutorial on how to adjust the settings I needed adjusted. Great app. 100% recommend.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for such a thoughtful review. I’m glad the feature set has been valuable and that Jack went the extra mile with a video walkthrough to make everything clear. Ty Bailey | VP of Services

5 / 5 Share

Jan. 20, 2026

Solved a problem that I was working on for weeks ... in a matter of minutes. Boom!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Love hearing this. I’m glad our team could step in and solve something that had been lingering for weeks so quickly. Ty Bailey | VP of Services

5 / 5 Share

Jan. 16, 2026

Easy to use and great customer support if you ever need assistance, have questions, or experience any issues.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing this. I’m glad you’ve found Recharge easy to use and that our support team has been there whenever you’ve needed assistance. Ty Bailey | VP of Services

5 / 5 Share

Jan. 16, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five-star rating. We appreciate your continued support. Ty Bailey | VP of Services

5 / 5 Share

Jan. 15, 2026

John T Was amazing. I had some pretty crazy questions that involved my company, Shopify, recharge, and the customer. He made sure all of my questions got answered and I was able to fix and help my customer within one hour of chatting with recharge. 10/10 service.

Using app

10 months

Total reviews

3

Average rating

4.7

Developer Reply

This is fantastic feedback. I’m glad John took the time to work through all the complexity and help you resolve everything so quickly. Thank you for recognizing his dedication. Ty Bailey | VP of Services

5 / 5 Share

Jan. 15, 2026

Store

Mission

Using app

Over 7 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the rating. We’re grateful to have you with us. Ty Bailey | VP of Services

5 / 5 Share

Jan. 15, 2026

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the five stars. We appreciate your trust in Recharge. Ty Bailey | VP of Services

5 / 5 Share

Jan. 14, 2026

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the strong rating. We’re happy to support your subscription program. Ty Bailey | VP of Services