Recharge Subscriptions App
Recharge Payments Trusted Subscription App
Rating
4.8
feedback
1,994
chart
#1,924
All reviews
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May 27, 2022
I reached out to support for help and received help immediately. The support team addressed my issue right away. I'm extremely satisfied with the app, how it helped my business as well as the support when I've needed it.
May 27, 2022
Fantastic app and amazing service from the ReCharge launch and support teams. A game-changer for customer subscriptions.
May 26, 2022
We have been using ReCharge for a few years now and we've been very satisfied. The app is user friendly and great customer service!
Oct. 29, 2022
This app is great - makes subscriptions easy to manage and their support team is very helpful and responsive. Highly recommend.
May 25, 2022
Great app for subscriptions to grow our wine club. They keep adding new features that makes it easier to manage subscriptions.
May 25, 2022
Best customer support I've received in a long time! The team helped me set up my subscriptions initially, and is always the first people I contact when I have an issue I can't figure out. This week Dora worked with me to fix a glitch, and was super patient explaining the issue to me so I'd understand. Highly recommend!
May 24, 2022
We have been using Recharge for our subscription products since 2018. It has been a great addition to our offering. Simple to use for both us and our customers as well as flexible and adaptable to different requirements. The technical support offered is second to none. Fast and efficient. Really impressive.
May 24, 2022
I haven't used the app enough to know but the support we have received so far has been very good. Thanks Miley!
May 23, 2022
Really helpful customer service. We used Nick Seth from eshopgenius and he solved our little niggles. Highly recommend
Feb. 24, 2025
great customer service! Juan deserves 5 BIG BOOMS! BOOM BOOM BOOM BOOM BOOM! / troubleshooting when needed. very easy, quick, and thorough and helped to prevent the issue in the future
May 20, 2022
Vuk was a great help on the chat feature! Very helpful in helping us send our customers links so they can personally manage their subscriptions.
May 20, 2022
We have been using ReCharge for a few months now, switching from another subscription app. The main difference with ReCharge has been customer service, they reply to your queries fast and help in every way possible. Eventhough is not the perfect solution it works really well.
May 20, 2022
I love the app, and the customer service is excellent. They respond quickly to requests for help and always solve our problems.
May 19, 2022
Support is wonderful, everyone I have spoken to in the years of using this app has been incredibly patient and helpful. Adam was recently amazing in helping to answer all of our questions for our shopify subscription upgrade, and helped us come up with a solution to our unique shipping problem. Thank you!
May 19, 2022
During the pandemic we wanted a quick and affordable solution to add a subscription service to our coffee website, we were recommended Recharge and have been delighted at how it's increased our direct to consumer business. On initial set up, we hadn't achieved full integration with our customers' regular accounts but the Recharge Support team were brilliantly responsive and helpful. I dealt with the same agent throughout and she went above and beyond to help us get the fix we needed and optimise the associated webpages and email notifications. An unexpectedly personal and great customer service experience.
May 18, 2022
Big thanks to Matt. Prompt response to my email and great options to help me with my customization request. This app works very well.
May 18, 2022
I worked with Nevena to update pricing on existing subscriptions. She completed the assignment much much faster than anticipated and was super helpful and thorough. Very happy with the service!
May 17, 2022
I worked with the recharge team and some bulk upload and one-off use cases. Very positive experience with our support engineer Shayaan who was very responsive and helpful.
May 16, 2022
Jaden from Support is the best! Took care of a tedious, time-consuming task for us in no time. Highly recommend!