Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,884
chart
#2,293
All reviews
Rating Breakdown
Review RSS Feed
Sept. 28, 2021
Many thanks to Alex G. I had a problem with taxation in the app that I could not solve. Alex responded quickly to my emails, she was clear, she was friendly and helpful and she gave me confidence that my problem could be resolved when I was worried. She then worked quickly to resolve the issue. An excellent service, many thanks Alex.
Sept. 28, 2021
Went to the support with an issue, after a few messages I was able to understand perfectly what I had to do to sort the issue
Sept. 27, 2021
Thanks Meredith, Mary and Alicia J, for the help from the ReCharge team. The support has been fast and very helpful.
Sept. 27, 2021
Alex G. helped me resolve an issue on my product page that was loading. They were so helpful! It was such a relief, they helped me make my store great!
Sept. 27, 2021
Owais in customer support was incredibly helpful in assisting with our issues - a customer wasn't showing up in the portal and we received very prompt assistance to close out the issue! Very pleased, thanks Owais!
Sept. 27, 2021
This app helps a lot with organizing and running our subscriptions. Support has been great with help to fix some coding issues and getting it working to our requests.
Sept. 27, 2021
Very good customer service - Meredith M. was a great help with resolving an issue I was having. Really appreciate it!
Oct. 26, 2021
The app has been a revelation since we moved over from Recharge but the Customer Service has been another level altogether. Recenlty, Meredith blew us away with the dedication he showed in helping me solve an issue and I will be for ever grateful. Keep on doing what you are doing #rechargewins
Sept. 26, 2021
So far so great. Nikola has been my support person and has been so helpful in getting me started, problem shooting things for me and getting me the answers I need to get things running how I want. Great app suggestions in places where recharge does not have the organic inbuilt option as well. Highly recommend so far.
Sept. 24, 2021
This app was easy to install, the team was amazing in helping to get our migration right, and the subscriptions implemented. Clear, concise directions. Damien even made me a video to walk me through what I needed to do step by step!
Sept. 24, 2021
Excellent support and the platform works well for subscriptions. The only downside right now is that they do not support a multi-currency shopify store.
Sept. 23, 2021
I had some help from Nigel S. at Recharge Support, he was super helpful and promptly gave me step by step instructions! Thanks Nigel :)
Sept. 23, 2021
Very easy to use and setup. Nice platform. Great customer service when I had questions regarding customisation.
Sept. 22, 2021
This app makes life easier taking care the subscription in general. My only complaint is that when we have to adjust products prices, we have to run a synchronization, but it doesn't affect the current subscriptions, having to manually update them to the new price. Also, would be a good idea to have an option to send a notification about price increase, when it happens.
Sept. 22, 2021
Great customer service from Renata V. Helped me get my store and subscriptions up and running in real-time and I didn't have to wait for an email back.
Sept. 22, 2021
Easy to use App to set up subscriptions. I had a minor issue regarding my theme and their support was able to fix it quickly and efficiently. I highly recommend this to any shop owner!
Sept. 21, 2021
Good app and very responsive customer service that has helped us deal with a lot of issues that naturally arise when offer subscriptions.
Sept. 21, 2021
I'm happy we selected the Recharge app to use for our subscriptions. Although some things with the customer interface seemed a bit clunky at first, they are aware of those things and are continually making updates to improve the customer UX and corporate interface as well. Their customer service is very responsive and helpful. I appreciate the continual improvements and ease of use. The support articles and resources are very helpful too.
Sept. 21, 2021
I use this app for my subscription products. I have an issue with getting my widget on my store, I contacted Recharge and Mary responded in a very timely matter and fixed my issue. I'm very please with this company.