Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,104
chart
#2,142
All reviews
Review RSS Feed
April 21, 2023
Customer support is excellent against a recent comparison versus Skio who just ghost you and were not at all helpful.
Thank you so much for the positive feedback. We're really glad to hear that you've been enjoying your experience with Recharge and our support team! - Ty | VP of Services
Oct. 7, 2025
Jake W at Recharge has been absolutely outstanding. He’s been consistently helpful, professional, and incredibly responsive with every issue we’ve encountered. No matter the complexity, Jake always takes the time to explain things clearly and ensure everything is fully resolved. It’s been a pleasure working with him – his support has genuinely made a difference to our experience. Highly recommend!
We appreciate the kudos - especially the shout-out to Sean G! Our support staff works hard to model our core value of empathy in all our merchant interactions. - Ty | VP of Services
April 18, 2023
allways good to work with recharge. great system and excellent customer service. highly reccomended!
We appreciate the positive feedback and the shout out to our support squad! Glad to hear that you're enjoying your experience with Recharge. - Ty | VP of Services
April 14, 2023
customer service is great!! They walked me through all my questions and updated some of my features. This truly is a great app. I'm so glad I found them.
Thank you for the shout-out to our support crew and for your positive feedback. We're glad you found us, too! - Ty | VP of Services
April 13, 2023
Recharge's bundling product has been a game changer for my business. No other subscription app has anything close to what Recharge can offer, and I've been super happy with their customer service.
Thank you for your positive feedback on our bundling product - and the shout-out to our hardworking support team. We strive to continue to build an app that benefits our merchants and improves their subscription experience. - Ty | VP of Services
April 11, 2023
Fast technical support from Adam B. Most issues are regularly resolved within twenty four hours. There is an additional charge for rapid support but it is well worth it in our opinion.
We agree - Adam is fantastic! We appreciate your positive review. - Ty | VP of Services
April 10, 2023
Mallory C. was very helpful with my request for information. She responded very quickly and provided exactly the information I was needing. Great job!
Mallory is a rockstar! Thank you so much for your kind words and positive review. We're glad your experience with Recharge has been five-stars. - Ty | VP of Services
Dec. 18, 2024
Zachary was super-helpful, awesome customer service
We appreciate the five stars and the positive feedback for our support team. Glad you have been enjoying your experience with Recharge! - Ty | VP of Services
April 4, 2023
Most important thing for me when I am using a subscription App is when I have a problem, I can get a hold of someone right away and have that problem solved. ReCharge was responsive and helped me with my problem quickly and painlessly.
Thank you for the positive review and the shout out to our support team. We strive to always make sure our merchants feel supported and heard. - Ty | VP of Services
April 3, 2023
Does what it says and we have been very happy so far and the team has been accommodating with helping us grow our subscription program.
We are glad to hear that you've had a positive experience with Recharge thus far. Thank you for the five stars! - Ty | VP of Services
March 30, 2023
They have been a big help with our new 2.0 theme and activation to keep our subscriptions going with no delays.
March 29, 2023
Been using Recharge on plenty of projects and have not been dissappointed yet! Great support from Malik
March 25, 2023
Recharge has been a really helpful app. And their support team has been exceptionally responsive answering questions.
March 24, 2023
Super helpful! Very responsive. The agent helped me get my issue resolved in a timely manner and was very patient with my questions.
March 20, 2023
I migrated from Ordergroove, because at the time Ordergroove was only really for enterprise level clients. Recharge helped me through the entire process of migration. The platform is very user friendly and great for smaller brands looking to scale.
March 17, 2023
Der Chat war direkt erreichbar und hat uns schnell den Lösungsweg einfach und verständlich erklärt. Beim anschließenden Support per E-Mail stand die gleiche Person zur Verfügung, sodass man nicht alles neu erklären musste. Auch hier wurden Fragen zügig beantwortet und das Problem könnte gelöst werden.
March 16, 2023
Solid way to create/maintain operating revenue. Never had any issues and customer support is very good.
March 15, 2023
I've been using Recharge for a while now, and have always had a positive experience. In the last few days, I have been experimenting with some slightly more complex elements within the page designs and was stumbling at getting my subscription app to work correctly with Recharge. However, I reach out to their support team and was helped every step of the way by Eduardo who personally helped me fix the issue that was arising. Clearly, Eduardo offered some out-of-scope support which I massively appreciate. Thanks!
March 10, 2023
Have been using Recharge now for over 4 years. Great App with super customer service and very speedy sorting out any tweaks. We recently updated our theme and had some minor issues with the widget. Recharge done all they could within their means and recommended eShop Genius to us for further dev work with up to 5hrs free dev. Nick from the eShop quickly got back to us and fixed our issues. 5* service thank you Nick and Recharge
March 9, 2023
Really great and easy app to use! And I must mention the absolutely superb customer service! I'm very impressed by the speed and attention to detail in my requests. Overall, very highly recommended.