All reviews

Rating Breakdown

  • 5
    85% (1,598 ratings)
  • 4
    6% (113 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
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5 / 5 Share

Sept. 20, 2021

Rachel D in customer support was amazing! I can't believe how accurately and quickly she corrected an issue for us. So impressed and grateful!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2021

This is my second store using Recharge. It's awesome. Our customers love the subscription option and Recharge makes it simple and painless for the customers and us. Plus, their support is outstanding. Can't recommend this app enough.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

My development team recently added on Recharge to my website. Its received great reviews so we are giving it a try. Ehat has stood out is the exceptional customer service I've had. Fast emails about a couple issues with the widget install and quick responses. Greatly appreciated!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

I highly recommend Recharge. It's easy to use, integrates with Shopify subscription API, and has outstanding support. I always get quick, thorough responses (thanks, Alex).

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

Easiest plug and play software I think I’ve ever used. Infinitely scalable, ever-improving analytics, crazy responsive customer service/tech help. Any issue I’ve ever had, if I couldn’t figure it out via FAQ, was solved within 24 hours. Thank you! (Nigel and Nevena are super helpful!)

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Very quick and effective customer service. They've been able to help with any issue we have had so far!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Very helpful in getting set up and good customer service. They actually listen to customer feedback and are always adding features and options. Makes having a subscription easy!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2022

Milutin from the support team has been very helpful your whole team is quick to respond when we raise issues. Thanks very much.

Using app

About 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

Jon B, thank you very much for providing excellent customer service!!! Jon B. is very professional and dedicated to providing excellent customer service. Thank you very very much Jon B.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

I use this app to create subscription sales on our Shopify store. The app works great and are new functionalities and features are continuously added.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

customer support was amazing, the person in the chat box was really handy. turns out i had deleted a line of code which was spotted instantly

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

ReCharge made the subscription process easy for our customers. Customers can easily change anything about an existing subscription. Whenever we encountered minor issues, ReCharge support was super responsive and always had a resolution. We would love for the ReCharge app and Shopify to become even more seamless -- so, for example, when looking at our store's conversion rate, it would be great if it counted the initial subscription order in the total number of orders that went into the conversion math. But overall, we're very happy that we chose ReCharge for subscriptions.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

Thank you so much Gordon for your prompt and thorough responses - you were so helpful to us these last several weeks!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

Very helpful resolving my issue of removing some unneeded code on the login screen. Also timely in response.

Store

SoulKu

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 13, 2021

They don’t have the option I’m waiting for but will in the future. They have been extremely helpful.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

Nigel S. was great! Top-notch! Easy to work with, responsive, helpful and communicative. Thanks for the great service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

Le support client est toujours rapide et très efficace. Les scénarios de recharge sont d'une grande utilité et l'application est globalement assez simple à utiliser.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2021

Always quick to reply and Gabriel C was very helpful today and sorted my problem quickly! Thank you!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

Robert was wonderful and answered all of my questions and concerns and even sent me links to help! Followed up to ensure I didn't need anything further.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 31, 2021

The customer support is incredibly reactive and efficient! Also, the app is constantly improving its features to perfectly match the needs of its users, good surprises. Thanks a lot!

Store

My Holy

Using app

Over 3 years

Total reviews

3

Average rating

5.0