All reviews

Rating Breakdown

  • 5
    88% (1,746 ratings)
  • 4
    5% (104 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (113 ratings)

Reviews with Text

  • 92% (1,835)
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5 / 5 Share

May 16, 2022

Tech support has always been on point. Not only are they knowledgeable and efficient with solutions, they are also friendly and a pleasure to work with; you don't need to be a techie to talk to their techies to achieve perfect results. Today I worked with a tech consultant named Maryam and she exemplified everything I described above.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2022

Juan was great and explained everything well. Very helpful and kind. He was through in explaining everything that I needed to navigate the app.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2022

Amazing customer support. Easy integration. Can't speak more highly of Recharge compared to other competitors.

Store

Adegen

Using app

1 day

Total reviews

8

Average rating

5.0

5 / 5 Share

May 13, 2022

Bryan from support helped us really fast. He literally sent screenshots with a step by step of what we had to do to solve an issue for one of our customers. Recharge support overall is very good, every time we have an issue they respond pretty quickly and help us solve the problem.

Store

Cuela

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

The team at Recharge is super responsive and quick to address issues. They took feedback for future updates and let me know those features are already in the works! They fixed some glitches we were experiencing on the fly. The care is personalized and the software is extremely useful. The reps are kind. Definitely recommend.

Using app

Over 7 years

Total reviews

4

Average rating

4.5

5 / 5 Share

May 13, 2022

We are using ReCharge for two of our brands' website. Onboarding for the second website was smooth, Hazel P. is awesome and helped to solve ongoing problems. I recommend ReCharge for businesses who want to add subscription to their website.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2022

We have been using Recharge Apps for over 3 years and it does everything we need it to do and more. Support has been incredible since day 1. Upgraded our theme this month and the transition has been smooth. Noticed an issue this week and Recharge provided us with 5 hours of free development to fix it, Nick from e-shop genius fixed it incredibly quickly and now everything is running again. Would recommend this app for any subscription product needs. - Cheesyplace.com Cheese Club and Gourmet Gifts in Canada

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2022

Recharge is always extremely helpful with any issues I might have and quick to respond. All of my questions are always answered as well, great customer service.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 12, 2022

I love this app, everything was simple to install and I love how it looks on the store. Customer service is top notch as well- highly recommend!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2022

Great, sharp and fast job when I asked for a support. :) My recharge app was in need of a new parametrisation when change for frequency and days of the week.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2022

Recharge is a sophisticated app within Shopify that enables subscription products to be sold, managed and edited with relative ease. The customer support they offer is excellent and Juan was very helpful in assisting with my query. From a technical perspective there are some improvements that could be made, namely making importing bulk discount codes into Recharge for the client themselves.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2022

We had a number of customers who had their payments stalling as PENDING. Chris looked into this for me and was really helpful and solved my issue very fast and fuss free

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2022

Easy to set up and manage, especially as a young store working to grow its subscription base on a monthly basis.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2022

The customer support team at Recharge is top-tier!! They always respond right away and resolve any issues immediately, and always with a great attitude!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2022

A+ subscription app. Highly customizable if you want, or great out of the box. I recommend getting a support package if you want to do some customization. Support team is A+, very smart with Shopify

Using app

Over 4 years

Total reviews

14

Average rating

4.4

5 / 5 Share

May 5, 2022

Thank you Lia for your great support. Smaller issues solved within minutes. We will get back to you if anything is needed!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 4, 2022

Have just setup and received some great and prompt support from Lia for a few minor tweaks. Look forward to seeing it in action but it shows nicely in the store front so very happy so far

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 4, 2022

We have had multiple issues with customer accounts lately and Shayaan was AHHHHHMAZING in helping figure out what happened with this customer in addition to providing examples and an explanation. This is so helpful for us to further troubleshoot similar scenarios before reaching out to your team. Shayaan was also very nice in the process, didn't come off in any other manner than extremely nice and positive!

Using app

About 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

March 28, 2025

Elijah offered great support - timely and detailed.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2022

We have used this app for a while and have no complaints. Customer service is fast, helpful and friendly.

Using app

Over 6 years

Total reviews

2

Average rating

5.0