Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,884
chart
#2,293
All reviews
Rating Breakdown
Sept. 10, 2021
Recharge is by far the most robust and advanced subscription app. They are constantly listening to feedback from their customers and rolling out new features. Their support and accounts team are fast-responding, smart and creative with problem solving!
Sept. 9, 2021
Robert was very helpful and fixed our problem! He gave us very specific directions and we were able to fix it quickly. Thank you!
Sept. 9, 2021
Support has been great -- Juan, Jon, and Terrell have all been so prompt and helpful! The chat support is very responsive.
Sept. 9, 2021
I use this app to bill subscriptions monthly and semi-annually and annually. So far-so-good. Terrell has helped me multiple times and Recharge remains an important part of our Shopify store.
Sept. 9, 2021
Amazing support! Very friendly and skilled. And so fast to respond. I truly appreciate it and couldn't be happier with the app. Very user friendly
Sept. 8, 2021
ReCharge has been a great app for our 'subscribe and save' program. Also, their customer support is super helpful! :)
Sept. 8, 2021
Milica in Support was absolutely amazing. Thank you so much for your help! I know it was very simple, but it makes a huge difference when you're going live and need a simple link to work. So quick and helpful. !!
Sept. 7, 2021
Customer support has been responsive and helpful, they have been quick to assist and work to resolve issues.
Sept. 7, 2021
good app with helpful support team, easy to use, support team always helpful and is a lot better than Bold subs
Feb. 22, 2022
100% recommend this app. The customer service isn't instant, but within a day and always very clear and easy to understand/follow. This has been a huge part of our business.
Sept. 3, 2021
We've been using the app for over a year now, and the support has been swift and personable in that time. Thanks, Nena, for your help!
Sept. 2, 2021
Great customer service! Very helpful with step-by-step how to's that are informative and easy to understand.
Sept. 1, 2021
I enjoy using recharge to easily adjust our company's customers plans. It is very smooth and simple to use. Milos, and the support team are always quick to remedy any issues.
Sept. 1, 2021
Excelente app y lo mejor es la atención del equipo de soporte. Me han solucionado un montón de dudas!
Aug. 31, 2021
Great app, good support (mostly / sometimes takes some days/weeks to reveice an answer). Ive been using Recharge for some years now as a Pro customer. I like it´s flexibility and the support, which mostly answers quite quick. However, I hope there will be features available in the future for Shopify´s multi-country-pricing & multi-currency support.
Aug. 31, 2021
Juan C. - Extremely helpful customer support. Quick, accurate, and detailed information to solve a problem. Thanks, Juan!
Aug. 31, 2021
I asked for help regarding an english word I was technically unable to translate. Nigel was very helpful!
Aug. 30, 2021
Recharge works very well as a subscription service. We've used it for years. There was a slight issue when I switched my payment processor, I contacted Recharge and Alex G resolved the issue immediately with expert skill.
Oct. 5, 2022
Gordon has been such an amazing help for us. Any time I reach out for assistance, he responds quickly and ensures my question or concern is addressed. Incredible service!
Using app
Over 7 years
Total reviews
10
Average rating
5.0
Aug. 26, 2021
The overall app experience is pretty straightforward and easy to use. I do wish there were more robust analytics functionalities but I believe the team is working on that. In terms of service, Gordon has been great in being proactive on how to get our store up and running. We are anxiously waiting for recharge sms for non Shopify Plus stores!