All reviews

Rating Breakdown

  • 5
    85% (1,598 ratings)
  • 4
    6% (113 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 10, 2021

Recharge is by far the most robust and advanced subscription app. They are constantly listening to feedback from their customers and rolling out new features. Their support and accounts team are fast-responding, smart and creative with problem solving!

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Robert was very helpful and fixed our problem! He gave us very specific directions and we were able to fix it quickly. Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Support has been great -- Juan, Jon, and Terrell have all been so prompt and helpful! The chat support is very responsive.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

I use this app to bill subscriptions monthly and semi-annually and annually. So far-so-good. Terrell has helped me multiple times and Recharge remains an important part of our Shopify store.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Amazing support! Very friendly and skilled. And so fast to respond. I truly appreciate it and couldn't be happier with the app. Very user friendly

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

ReCharge has been a great app for our 'subscribe and save' program. Also, their customer support is super helpful! :)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Milica in Support was absolutely amazing. Thank you so much for your help! I know it was very simple, but it makes a huge difference when you're going live and need a simple link to work. So quick and helpful. !!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Customer support has been responsive and helpful, they have been quick to assist and work to resolve issues.

Using app

About 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

good app with helpful support team, easy to use, support team always helpful and is a lot better than Bold subs

Using app

9 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Feb. 22, 2022

100% recommend this app. The customer service isn't instant, but within a day and always very clear and easy to understand/follow. This has been a huge part of our business.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

We've been using the app for over a year now, and the support has been swift and personable in that time. Thanks, Nena, for your help!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

Great customer service! Very helpful with step-by-step how to's that are informative and easy to understand.

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

I enjoy using recharge to easily adjust our company's customers plans. It is very smooth and simple to use. Milos, and the support team are always quick to remedy any issues.

Store

OneSkin

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

Excelente app y lo mejor es la atención del equipo de soporte. Me han solucionado un montón de dudas!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

Great app, good support (mostly / sometimes takes some days/weeks to reveice an answer). Ive been using Recharge for some years now as a Pro customer. I like it´s flexibility and the support, which mostly answers quite quick. However, I hope there will be features available in the future for Shopify´s multi-country-pricing & multi-currency support.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

Juan C. - Extremely helpful customer support. Quick, accurate, and detailed information to solve a problem. Thanks, Juan!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

I asked for help regarding an english word I was technically unable to translate. Nigel was very helpful!

Store

Anatae

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

Recharge works very well as a subscription service. We've used it for years. There was a slight issue when I switched my payment processor, I contacted Recharge and Alex G resolved the issue immediately with expert skill.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

Gordon has been such an amazing help for us. Any time I reach out for assistance, he responds quickly and ensures my question or concern is addressed. Incredible service!

Using app

Over 7 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

The overall app experience is pretty straightforward and easy to use. I do wish there were more robust analytics functionalities but I believe the team is working on that. In terms of service, Gordon has been great in being proactive on how to get our store up and running. We are anxiously waiting for recharge sms for non Shopify Plus stores!

Using app

4 months

Total reviews

6

Average rating

4.8