All reviews

Rating Breakdown

  • 5
    85% (1,598 ratings)
  • 4
    6% (113 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
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5 / 5 Share

Aug. 26, 2021

Support is very helpful! They helped me do some testing when our customers were having trouble managing their subscriptions and provided good recommendations.

Store

Kindra

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

Recharge provides my store a lot of functionality, simple interface, great customer support (Hi Rudy!) when I've had questions their tutorial videos didn't get me through.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

These guys always provide great support. Juan C was particularly helpful with a recent issue, which he solved quickly.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

The customer support team, AJ in particular, was incredibly responsive and helpful with processing bulk subscription updates for our store in a time crunch.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

Meredith M. was of great assistance in resolving the issue I was having with receiving exports from Recharge. Communication was clear and fast. Thanks again Meredith!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

The customer service were brilliant at helping me resolve a customer error on account problem. Mary was efficient and very helpful.,

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

Very useful app, the support was great they helped me on everything that I needed to take advantage of the app features.

Using app

Almost 3 years

Total reviews

7

Average rating

4.4

5 / 5 Share

Aug. 23, 2021

Customer service is amazing! Shoutout to Nikola for going the extra distance to get my subscriptions up and running.

Store

SOSS

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

Customer Service was quick and efficient! Owais helped me same day with the issue I was having setting up

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

I had some trouble with loading my products. However after contact with customer support, Gabriel helped me as quick as lightning. The problem was solved very quickly.

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 21, 2021

This app has been a great addition to our customer's shopping experience. I would definitely recommend it.

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

Recharge has been great. Really good communication and support from the team and an excellent product that does the job. I recommend!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

I use this app for my subscription. I was getting an error because I added a new theme but didn't update it in recharge. I got a quick response and the rep that helped me was helpful, quick, efficient, and very sweet.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

Very good app, works well, if there is a problem the customer service is friendly and very helpful. Easy to implement

Store

Cheezy

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

Amazing app for managing subscriptions! Best support team on Shopify app store, they helped me with every request I had!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

Just started using this app so I can't really say anything about the performance as such. However, the customer service is super helpful which is always a good sign.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

Rating is for service as I have only just joined Recharge. I was struggling with something and after I emailed them, they sorted the issue on their side so I didn't even have to do anything. I am not tech savvy. Great service thank you

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

I used this app to help me accurately set up and fix my shop - Julmar was extremely helpful in doing so! Very appreciative!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

Gets the job done! Support has done great in resolving my own user errors. We love being able to offer subscription products.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

After my unsuccessful effort to try ReCharge someone from their support department reached out and asked specifically what my subscription needs might be. After meticulously reviewing my subscription program he worked with his team to make sure my program would work exactly as I needed it to. He was very patient with all of my requests and made sure every question I had was answered. If you run a small (tiny) business and are looking to add a subscription component to your offerings, I HIGHLY recommend you give ReCharge a chance. If you have any issues, they will be more than accommodating and happy to help!

Using app

7 days

Total reviews

2

Average rating

4.5