Recharge Subscriptions App
Recharge Payments Trusted Subscription App
Rating
4.8
feedback
1,995
chart
#1,913
All reviews
Review RSS Feed
March 31, 2022
Recharge keeps being our choice for our coffee subscriptions -- it does the job, and customer support is Awesome!
March 31, 2022
We wanted the best subscription app out there and are very happy we chose Recharge. Their account team are very helpful and responsive. Integration was simple. Most importantly, our customers love the functionality and control they have over their subscriptions.
March 30, 2022
Recharge team is beyond helpful and hands on when asked of them! Jairus went above and beyond helping us launch and Grey has helped us optimize by answering all further questions & recommending ways to improve. The app works just as needed with all the KPI's we are typically looking for and is very easy to manage as well. Since this is a new functionality for our brand, we would love to have a comparison section added to review our bench marks against our industry and overall standards.
Jan. 12, 2025
Malik helped me solve a nagging problem with a simple bit of code that I was able to install on our website, on a Sunday no less! Clear, concise, and prompt customer service. Thank you!
May 27, 2022
Christian was awesome - he was super fast, fixed my problem entirely, and provided really exceptional and personal service.
March 25, 2022
Great customer support from Dora and the app itself is very easy to set up. Would definitely recommend to anyone trying to get into subscriptions.
March 24, 2022
It's the best, good support is the key. It's not perfect but they respond pretty timely and genuinely seem to care and we get issues sorted out. Highly recommend.
Aug. 1, 2024
Great customer and technical support 3 months in and beyond, which is greatly appreciated since we're using a custom theme! It's always great chatting with the team and implementing new features!
March 23, 2022
We have used recharge now for about 6 months. The service has been great! Recently, we had an issue where our customer's portal wasn't showing up in the backend of our website. We reached out and the Recharge staff was able to go in and fix it for us which was a huge help because none of us know coding here! Thank you Recharge team! :)
March 21, 2022
Sheana was incredibly helpful and responded quickly and efficiently to my email. Very happy with the customer support.
March 21, 2022
We are loving this app and their customer service has been right on the money too! It is uber convenient to use and our customers are digging it!
Aug. 27, 2025
Big time support and step by step instructions :) Thank you for the help!!
March 16, 2022
Bryan was incredibly helpful as our support agent. ReCharge is a great subscription app. It has allowed us to scale and automate key features.
March 16, 2022
I am reviewing the customer service experience, not the app. The agent understood my issue and gave me the step by step instructions I needed to solve the issue and also offered to help in case it didn't work. They also said they would pass on my feedback and noted the development team were aware of the issue I described and were working on a solution. Excellent customer service, thank you.
March 15, 2022
Recharge has been a crucial part of our e-commerce business from day 1. It's a stellar app that provides all the functions, data, and reports that any merchant needs to set up an enterprise-level subscription program. Recharge's support team is always responsive and helpful so all your bases will be covered. Special thanks to our account exec Nadeem, who helped us pick the right plan that's perfect for us and made our business a lot more efficient.
March 15, 2022
Got great help when having problems with charges. And it was quick too! Can only recommend their customer service!
March 12, 2022
Great customer service, someone was able to assist me within a couple hours and solved all my issues. I'm beyond satisfied with the service and the App itself. Thank you!
March 11, 2022
I worked with Dora at Recharge to work out some customisations and she helped me get 3 tasks done within the first 24 hours. Super helpful!
March 10, 2022
I love this app and company! We have been with them for years. We recently decided to upgrade to a unified Shopify checkout, and the process was AMAZING! Seriously, Joey (if you see this!) I am over-the-moon grateful for all of your help and support along the way. You've been so responsive and thoroughly helpful! I've done a lot of integrations, etc. and I've never felt more confident and safe making a major update. Thank you Recharge (and Joey from support) for everything!