Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,884
chart
#2,293
All reviews
Rating Breakdown
Review RSS Feed
Aug. 10, 2021
ReCharge is not only a great app, but their customer service is also incredible! Would highly recommend for a recurring charge solution based on that alone!
Aug. 10, 2021
Fast response to my issue. Support researched and helped clarify the problem. They then followed up the next day to see if it was resolved. Great customer service!
April 20, 2022
Milena who assisted me in solving some functionality problems was spectacular and extremely helpful! Matt A. who assisted me recently with some tracking issues in our checkout was incredibly helpful and responded to my questions in lightning speed!
Aug. 9, 2021
We use this app for our subscribers and it works very well. The support is also good, especially Dora. I had a problem with another agent that was unable to understand the simple problem that was preventing us from logging into our account. As soon as Dora was assigned to our case, she provided the fix instantly and we were back in. She's great.
Aug. 6, 2021
Great app and support. Had a few questions regarding integration with some Apps and Shopify 2.0 and received a quick, detailed, and helpful response from the team. The Recharge App itself is a easy way to setup subscription services for your store and has always worked great for us.
Aug. 5, 2021
Was having issues installing and reached out for help and their customer service got back to me quick and solved the problem. Thanks Dalia and thanks Recharge. Looking forward to taking subscriptions from my customers now.
Aug. 4, 2021
I had a question and Owais was fast, polite, and very helpful in the response. Every time I reach out to their support I receive great help.
Oct. 12, 2021
we've been using this app for over a year, and we love it! Great app! Great customer service! keep up the great work!
Aug. 4, 2021
Very helpful customer support and the app has helped us generate thousands in recurring revenue. Highly recommend!
Aug. 3, 2021
Recently added recharge to our website and have had great customer service since Day 1. Prompt responses for every question I have. Shout out to the many team members who have helped me, and more recently Dalia F. Thank you for all you help!
Aug. 3, 2021
Damien R was very helpful and so efficient! We needed a shipping charge updated for existing subscribers and the request was resolved quickly and painlessly! Thank you!
Aug. 6, 2021
Great experience so far, Evangeline on the ReCharge Support team was extremely helpful! We had a non-standard issue, and she truly went above and beyond to make the app work for our business
Aug. 2, 2021
Super easy to use and set up. Videos and documentation are helpful. Support was also very helpful in researching issues.
Aug. 2, 2021
So far this has app has had the most bang for the buck out of various subscription apps I've tried and the support team has been extremely helpful and quick to respond! I've been working with Nikola, who has been so patient and detailed in responses!
Aug. 3, 2021
UPDATE: Customer service was great and was able to resolve the refunding issue we had (i.e. issuing the refund thru Shopify's dashboard doesn't initiate the refund, so be sure to issue the refund thru the Recharge/Stripe/3rd Party app!) George was awesome and even reimbursed the couple of dispute fees we had. Other than the refund issue, this app has worked great for us and it was very easy to set up.
Aug. 1, 2021
Excellent customer support from Rudy of the Support Team - went above and beyond to help out. Timely responses and extremely professional.
July 30, 2021
Very fast support from them on my first request. Haven't used the app much yet but so far so good. Happy with it.
July 30, 2021
Recharge has helped us tremendously by streamlining a bunch of processes that we had traditionally put together with custom code and manual workflows. Now we've got it all in one place, and the customer support is top notch! They are timely and thorough--couldn't be happier to work with them.
July 30, 2021
I have used ReCharge for years now and every time I've had a question or concern they have responded to me promptly and have been able to assist me. Highly recommend them and their service.