Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,103
chart
#2,138
All reviews
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June 15, 2022
I wanted to provide feedback on an individual at Recharge. Dan, a senior support engineer has been assisting myself on behalf of our company for almost 6 months now to ensure our issue was resolved, completed to our satisfaction and in a timely fashion anytime I had to contact him. He was kind, explained all options clearly, was patient and a true delight to work with. Hire more Dan's!
June 15, 2022
Benjamin in support was so great to work with and worked through the issue I was having. Thank you for your help!
June 15, 2022
Great service that has become a big part of our business. It works well and is very easy to setup and use.
June 14, 2022
Love the support with this app! The customer service team always responds quickly and is eager to help.
June 14, 2022
Works great. Nick from eShop Genius helped us with some minor customizations as well. Would recommend!
June 10, 2022
Great platform. We migrated from a different platform and this one is much better. It has all the features we are wanting and they are always making improvements with each update.
June 9, 2022
We've used this app for two weeks now and it's been able to accommodate the transfer from two different platforms one of which was a similar platform and the other completely different. Customer service will help walk you through everything and quickly! I was surprised at how fast any problems we ran into were resolved either with instruction on how to fix it or with their team fixing it for us when things became a little more technical. The only downside is the fact that the app isn't compatible with any volume discount apps, but they do offer some alternatives.
June 9, 2022
The issue was resolved promptly, and we were able to get back to the customer to straighten their account. Thank you very much, Juan!
Sept. 10, 2025
extremely helpful customer service agent who resolved our issues in an efficient and effective manner.
June 7, 2022
Better than I expected, including customer service. The app provides a lot of possibilities for how to reduce the churn rate and have happy customers.
June 3, 2022
Juan was incredibly helpful and went out of his way to help me trouble shoot a few issues I was having. Really appreciate his support and time.
June 1, 2022
Benjamin responded to help email within minutes telling me my problem was solved as well as how he solved it! By far best customer support I've experienced in a while!
Jan. 31, 2025
Excellent support. We truly appreciate that your team is always there to help, providing prompt and friendly assistance whenever we need it. I especially wanted to mention Nena and commend you for your help with our most recent query. You took the time to fully understand the issue and resolved it quickly. Your dedication to ensuring our customers receive the same high level of service that you provide is truly commendable. Thank you again!
May 31, 2022
Great app and fantastic developer support from Nick at eShop Genius fixing an issue with our widget!
May 27, 2022
I reached out to support for help and received help immediately. The support team addressed my issue right away. I'm extremely satisfied with the app, how it helped my business as well as the support when I've needed it.
May 27, 2022
Fantastic app and amazing service from the ReCharge launch and support teams. A game-changer for customer subscriptions.
May 26, 2022
We have been using ReCharge for a few years now and we've been very satisfied. The app is user friendly and great customer service!
Oct. 29, 2022
This app is great - makes subscriptions easy to manage and their support team is very helpful and responsive. Highly recommend.