All reviews

Rating Breakdown

  • 5
    87% (1,744 ratings)
  • 4
    5% (106 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (112 ratings)

Reviews with Text

  • 92% (1,834)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 25, 2025

Jaden was extremely resourceful. He walked me through my request, and helped me set up a campaign accurately.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2022

The supports are responsive and they gladly assisted me with some issues I faced and some clarifications. Thumbs up!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2022

Amazing customer service, very efficient. My issue was resolved within an hour. User friendly website, lots of staff can use with next to no training as it is very accessible.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2022

Only app I could find that allows temporary subscriptions. Works very well with lots of customisations. Support is also very good, they fixed it when it wasn't working on our site. Only criticism is temporary subscriptions look permanent on the front-end.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 7, 2022

This app is very easy to use and install. I like the ease it which it integrates with the Shopify app and I can turn on subscriptions in a snap. The only thing I'm trying to figure out is the notifications piece so that I know when someone pushes back a subscription or not, but I'm sure all I have to do is contact the helpful customer service team. The customer service is AWESOME - super fast and responsive. I highly recommend Recharge even if just for the customer service team that provides support.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

Miley really helped with my query regarding one of our customer subscriptions - really appreciate her swift reply, and quick actions for me.

Using app

Over 6 years

Total reviews

4

Average rating

4.5

5 / 5 Share

March 1, 2022

The support is really amazing and quick. I was having issues on my subscription products. They debugged and resolved my issue within 2 days. Definitely recommended for merchants.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

I appreciate the thoroughness that Recharge support provides! So incredibly helpful when I'm stuck in a situation.

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 26, 2022

Recharge App is an absolute solution if you need to adopt a recurring service for your customers. I'm pretty sure that Recharge App enables to offer stable and consistent service for both vendors and customers each. Don't hesitate to buy Recharge app. Of course, Recharge App needs to be improved more, but currently it helps enough for recurring service.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

Tech support with Yajaira T. has been great. She was very responsive and helpful.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

Very fast and competent response with screenshots to assist in solving a customer query. Great help and support!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Love this app. Gets the job done and all with great customer service. Easy to navigate and make updates!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Fast and courteous customer service, much appreciated. I reached out with a problem, and was able to correct it with them help of their team.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

I had a question about an error code. Recharge support was super helpful and quick to reply. They sent me detailed instructions on how to solve the problem.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

I've been very pleased with the support of this app. The help documentation is thorough and the responses when I have a question are detailed. It's fairly intuitive to navigate the backend and clients are easily able to manage their own subscriptions.

Store

MopTop

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

Recharge has worked well for our new subscription club. Gordon was very helpful during on-boarding.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

Would highly recommend this app and their engineers, we worked with Vinse and he was an all star. They troubleshoot to make sure that your needs are met, give you advise and want to see you have a successful subscription program.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2022

Breanna W. was super helpful helping me solve a problem I had! So far my experience with recharge has been great and all the staff have been very helpful

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2022

Great experience with Recharge support team. Prompt assistance. Understood the issue and answered my concerns . Thank you

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Great app, clean interface, and makes the process of accepting subscriptions very easy. Support is also top-notch. Had an issue regarding my shipping set up and I was promptly assisted by Erica. She was very attentive and followed up with me in order to help me get things sorted. Awesome support, I'm really impressed! Thanks and keep up the great work!

Using app

3 months

Total reviews

20

Average rating

5.0