Recharge Subscriptions

July 29, 2021

Phenomenal customer support! I needed an issue resolved quickly, and Vuk helped me out seamlessly and resolved my issue.

July 29, 2021

Very good app and effective customer service ! It runs as it should and their support is very reactive if you have any question

July 29, 2021

Great customer service, fast and effective. Great app full of options and with translations available to spanish.

July 29, 2021

Great app. Tigist from the support team was incredibly patient and helpful with the technical issues I was experiencing!

July 29, 2021

The Recharge team has been great (Ana, Brendhain, Timoor & Jairus specifically). We've been with them from the beginning and they've been open to ideas and very responsive in helping to solve anything that needs to be addressed.

March 1, 2022

Resolved my issue and was a very fast response - much appreciated. This saved me a lot of money as a developer quoted high for a simple task.

March 13, 2023

Prompt response and super helpful. We've been using Recharge for more than 2 years and we are happy with the customer service experience. Amber is really helpful

July 28, 2021

Alicia was very helpful and fixed the issue with one email :-) very quick and easy to sort. Great customer service

July 27, 2021

The customer service for this app is excellent. I was having a problem with the subscription and they were able to fix the problem immediately.

July 27, 2021

We recently switched to ReCharge in order to integrate with a new loyalty and rewards platform. Not only does ReCharge fulfill that need for us, it's also a much better user interface for customers. ReCharge support has been very helpful as well whenever we have questions or run into roadblocks with implementation.

July 27, 2021

Katy was very helpful, she was unable to duplicate my problem but she went in and update the information I was having issues with. Then asked me to reach out if the problem continues.

July 27, 2021

Fantastic app and great support, thanks very much! The subscription works really well and can be customized, also Tigist has helped a lot with support

Dec. 2, 2021

I have had a few issues with navigating our subscriptions account but every time I raise a query recharge employees have been very helpful and concise in their answers. Most recently Miguel was fantastic with his example videos and helping me solve an issue. Thank you!

July 23, 2021

Any time I have an issue, the service team (Especially Sukhmun P.) has been incredibly helpful and able to answer all my questions in a way that made sense and work with me to help me better manage how our store uses ReCharge.

Jan. 12, 2022

Kiki L answered my question quickly and her customer service was 5-Star. Your app is easy to use but I find your Help/Support Center difficult to locate answers in. Your team is great and I usually reach out to them by message directly because I go around in circles trying to get an answer through the Help screen. I have to say, though, the recent update is good as it provides more detailed analytical info.

July 23, 2021

Great use for subscriptions with your Shopify. Great support when needed. Found it super fast and efficient :)

July 23, 2021

This app supports my business on a day to day basis. Their customer support is excellent. Highly recommended

July 23, 2021

Very happy with the customer support received when I had an issue with my shipping options. Highly recommended!

July 22, 2021

Customer Service was amazing. I had an issue setting up the recharge add-on but a quick chat with their support team fixed it. Within 5 minutes I had it up and running my products were available as a subscription.

Aug. 17, 2021

Love Recharge support - always helpful and fast. I cringe at the thought of reaching out to most support orgs, but not Recharge. Most recently, Bryan Nguyen took awesome care of me. Just worked with them again, great as always!