All reviews

Rating Breakdown

  • 5
    88% (1,746 ratings)
  • 4
    5% (104 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (113 ratings)

Reviews with Text

  • 92% (1,835)
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5 / 5 Share

Feb. 7, 2022

Great app, works like a charm. Does exactly what we needed it to do, plus the customer support team has been really, really helpful in onboarding us, answering any of our questions, and working through issues.

Using app

3 months

Total reviews

12

Average rating

4.7

5 / 5 Share

Feb. 7, 2022

Gordon C was incredibly helpful in making sure we are set up for success. Our migration was implemented with ease thanks to Iopa and his team - very pleased with the interface and platform!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2022

This app is easy to use, and really helps with customer retention. I like the analytics tools and the customer service is top-notch - so fast and responsive. Highly recommend Recharge for subscriptions if you run a product business.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

Great app, great customer service. Took me about 1 hour in total to setup everything, add products, and then test. Got into some trouble but customer service (Milutin) helped me right away and solved the issue.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Thanks to Jovana for doing a deep dive into our problem!

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

The recharge support team was so patient & helpful. Problem solved! Thank you again!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2022

We moved over to Recharge from a different subscription solution. Overall, good experience from the Sales team to launch. Vinse R., our Launch Engineer, was extremely helpful and upbeat throughout the entire process--and answered ALL our questions (no detail was too small). Due to many time zones involved with our project, he graciously was available at various hours, and ensured we were ready to launch on time.

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

We are in the process of installing Recharge in the backend of our Shopify theme. Maryam was extremely helpful in answering our questions and providing links for instructional navigation integration. Maryam definitely deserves a 5-Star+ for Customer Service. All the best. Paul

Using app

5 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Bryan was super helpful and went above and beyond to respond to my question. Appreciate his help and patience with me!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2024

We've been using this app for over a year and it has helped increase our customer subscriptions and customer retention. Their support team has always been responsive and helpful whenever there were questions or issues with troubleshooting.

Store

Resync

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Elijah P. was extremely helpful and ensured the integration ran smoothly. We're very impressed with the level of support and customer service so far.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Excellent customer service from Sarah to an existing customer - resolved an email ticket within an hour

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

I worked with Erika G at Recharge support and she was tremendous. I had multiple issues that she addressed for me in a very timely fashion. Troy Kids Dinosaur of the Month Club

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

The support team is very helpful in demonstrating how to navigate the app. Joey helped to resolve two concerns I had and was very quick to respond.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

5 star for CX. Had a few questions around analytics and reporting discrepancies, and Alex M was very was and very efficient with his support.

Store

Roam

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

Customer Support is superb. They are really helpful with any of our requests. We have been using their service for a long time now

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

Our Growth Account Manager, Grey, really took the time to dive in and provide us with useful ways to improve our subscription experience and retention rate. Very happy to have such a helpful partner!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

Great customer service and very easy to use for different types of subscriptions. We sell mainly coffee beans online and its been a perfect fit

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

I use Recharge to offer my monthly sewing tutorials as a subscription. I am not at all 'techie' but I found this really easy to install and the support whenever I have had a question has been very good - very quick and helpful.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Sean G. was super helpful and fast to provide an answer to the request I submitted. Even if he went to investigate a solution, he made me feel like I could wait a lifetime with his humor and kind messages. So, thank you for making my support experience pleasant.

Using app

Over 4 years

Total reviews

10

Average rating

5.0