Recharge Subscriptions App for Shopify

Recharge Subscriptions App

Smarter subscriptions powering your growth & retention
Rating
4.8
Feedback
2,168
Reviews
Chart
#890
Shopify

All reviews

5 / 5 Share
July 8, 2022

I used this app to ask about a payment question, Jenalyn was a huge help as she walked me thru every step and we reconciled my problem, a huge shout out to her. Thank you.

Store Using app Total reviews Average rating
Basic Brands Inc. 7 months 1 5.0
5 / 5 Share
July 6, 2022

Great app, works seamlessly. Customer Service was quick and very helpful to resolve any issues we've had

Store Using app Total reviews Average rating
Nēmah 9 months 7 5.0
5 / 5 Share
July 5, 2022

I received clear helpful and prompt assistance from Gordon from the Recharge team. I was really impressed and grateful. Finding this tool really useful overall, and love the functionality of the portal.

Store Using app Total reviews Average rating
KOALA ECO Over 1 year 4 5.0
5 / 5 Share
July 5, 2022

Usually can’t stand dealing with customer support teams on Shopify apps, but Recharge is the exception. Anytime I need to reach out about something, they reply quickly and with a helpful answer specific to my issue.

Store Using app Total reviews Average rating
Earth Fed Muscle Almost 3 years 11 5.0
5 / 5 Share
July 5, 2022

Eduardo M. solved our integration issue quickly. His attention to detail and quick response was the best experience we've had with ReCharge support in over 3 years. Hope we get more service like he provides.

Store Using app Total reviews Average rating
REP Provisions Over 3 years 11 5.0
5 / 5 Share
June 28, 2022

Juan C was extremely helpful with my support request, he went above and beyond to assist me and kept me informed of his progress.

Store Using app Total reviews Average rating
5 / 5 Share
June 23, 2022

The support team went above and beyond to help me fix my problem. App does exactly what it's supposed to

Store Using app Total reviews Average rating
Atlantic Naturals Almost 2 years 2 5.0
5 / 5 Share
June 30, 2023

A great app with prompt service. I was using a competitor for quite a few years though they weren't helping and didn't seem to be working on the product for the future, I can see that this appears to be different for ReCharge. A good product worth the hassle of swapping services. The service continues to be good though, like others on here I can see a price hike in the near future. We may want to be looking further afield as the service wasn't cheap, to begin with, and we have 3 websites using ReCharge, this is quite the bill.

Store Using app Total reviews Average rating
Brown Bear Coffee Over 1 year 9 4.8
5 / 5 Share
June 23, 2022

Matt was a great help to us! Very efficient, professional, and kind. Happy to have him apart of your team! Thank you again!

Store Using app Total reviews Average rating
Terrasoul Wholesale 9 months 5 5.0
5 / 5 Share
June 23, 2022

I often hesitate to contact any helpdesk support as I fear I won't receive a quick response, and keep trying to troubleshoot myself to find a solution, but Hector and his team were super quick to respond and fix a number of issues I had with the subscription service, which is reassuring when the app is there to dealing with my customers and their payments. Thanks team!

Store Using app Total reviews Average rating
Florada About 1 month 1 5.0
5 / 5 Share
June 22, 2022

An Amazing App for subscriptions. Integrates perfect with Shopify and provides great customer service.

Store Using app Total reviews Average rating
EmieJames About 4 years 9 5.0
5 / 5 Share
June 21, 2022

You can customize the app widget perfectly and Nick from eShop genius soft it in an excellent way for free. Highly recommend it.

Store Using app Total reviews Average rating
German Shephy 6 months 1 5.0
5 / 5 Share
June 17, 2022

The Recharge team did an outstanding job helping me migrate from my old subscription platform to this one. Customers are better able to manage their own subscriptions which means fewer emails for me! The ability for customers to add one-time items has also helped increase sales!

Store Using app Total reviews Average rating
Brewtus Roasting 3 months 2 5.0
5 / 5 Share
June 17, 2022

We used this app to charge customers for recurring coffee subscriptions. I had an issue manually adding a customer to link to our store for a recurring purchase, and Nena replied very quickly and was very helpful and professional. Her technical support advice weas easy to follow, and now my customer is linked to the portal. Thank you Nena!

Store Using app Total reviews Average rating
Caravan Coffee About 3 years 1 5.0
5 / 5 Share
June 15, 2022

I wanted to provide feedback on an individual at Recharge. Dan, a senior support engineer has been assisting myself on behalf of our company for almost 6 months now to ensure our issue was resolved, completed to our satisfaction and in a timely fashion anytime I had to contact him. He was kind, explained all options clearly, was patient and a true delight to work with. Hire more Dan's!

Store Using app Total reviews Average rating
Lashify Over 3 years 6 5.0
5 / 5 Share
June 15, 2022

Benjamin in support was so great to work with and worked through the issue I was having. Thank you for your help!

Store Using app Total reviews Average rating
Sweet Peas Baby Box Over 3 years 2 5.0
5 / 5 Share
June 15, 2022

Great service that has become a big part of our business. It works well and is very easy to setup and use.

Store Using app Total reviews Average rating
Wondercide Over 2 years 10 5.0
5 / 5 Share
June 14, 2022

Love the support with this app! The customer service team always responds quickly and is eager to help.

Store Using app Total reviews Average rating
Hydralyte Over 1 year 3 5.0
5 / 5 Share
June 14, 2022

Works great. Nick from eShop Genius helped us with some minor customizations as well. Would recommend!

Store Using app Total reviews Average rating
BATCH 10 months 9 5.0
5 / 5 Share
June 10, 2022

Great platform. We migrated from a different platform and this one is much better. It has all the features we are wanting and they are always making improvements with each update.

Store Using app Total reviews Average rating
WinkClique Over 1 year 4 5.0
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