All reviews

Rating Breakdown

  • 5
    87% (1,734 ratings)
  • 4
    5% (105 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (17 ratings)
  • 1
    6% (111 ratings)

Reviews with Text

  • 92% (1,826)
Review RSS Feed Review RSS Feed

4 / 5 Share

Jan. 18, 2021

App can be a bit clunky to setup and has weird quirks (you can't have a customer enter the frequency, you have to predefine it for them) but their support teams are really strong! Katrina N. helped me recently and she was knowledgeable and a quick responder to solve my problem.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 17, 2020

App and configurations take a bit of getting use to however, their support team is great to work with. Javaughn was super speedy and helpful with getting a customer set up properly.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

July 1, 2021

Appreciate the app's capabilities and insights. Getting better all the time, and generally very responsive to customer service tickets. I wish there were more hands-on support at times, but can't complain about the information on self-help solutions provided.

Using app

About 2 years

Total reviews

7

Average rating

4.6

4 / 5 Share

Nov. 18, 2020

Integration not smooth, support would be wise to dig into why it's not working before assuming it's a third party page builder.

Using app

30 days

Total reviews

15

Average rating

2.8

4 / 5 Share

Nov. 17, 2020

It's simple to use, but sometimes the communication with shopify is not 100% clear refund through shopify or recharge). We also had issues with the translation app "Translation Lab". I find the price a bit elevated when comparing to alternatives. Super happy to see quality of customer service.

Using app

2 months

Total reviews

6

Average rating

4.8